The Ritz-Carlton, Chicago
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Rooms and Guests
1 room, 2 adults, 0 children
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The Ritz-Carlton, Chicago

Health Protected
No. 1 of Top Scenic Hotels in Chicago
At Water Tower Place, 160 E Pearson St, Chicago, Illinois 60611, United States
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A stay at The Ritz-Carlton, Chicago places you in the heart of Chicago, within a 15-minute walk of Michigan Avenue and Lake Michigan. This 5-star hotel is 1.1 mi (1.8 km) from Millennium Park and 1.4 mi (2.2 km) from Grant Park.Show More
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hotel overview picture
4.4/5Very Good·Cleanliness: 4.4
All 72 Reviews
Amenities
Indoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingBarRestaurantMeeting RoomMulti-Function Room24-Hour Front Desk
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Surroundings
Metro: Chicago
(590m)
Metro: Grand
(1.1km)
Airport: Midway International Airport
(22.7km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Executive Two Double Suite with City View
5

Executive Two Double Suite with City View

2 Double bed
53m² | Floor: 15-29
Has window
Wi-Fi (additional charge)
Air Conditioning
Minibar
Toothbrush
Connecting Room
Room Details
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City View 2 Double Room With Club Lounge Access

City View 2 Double Room With Club Lounge Access

2 Double bed
Has window
Non-smoking
Room Details
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Lakeside Suite with Club Lounge Access
5

Lakeside Suite with Club Lounge Access

1 King bed
Has window
Wi-Fi (additional charge)
Air Conditioning
Minibar
Electric Fan
Private Toilet
Room Details
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Water Tower Suite with City View
7

Water Tower Suite with City View

1 King bed
Has window
Wi-Fi (additional charge)
Air Conditioning
Minibar
TV
Toothbrush
Room Details
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Guest Room,2 Double
2

Guest Room,2 Double

2 Double bed
Air Conditioning
Minibar
Electric Fan
Hair Conditioner
Room Details
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Room, 1 King Bed, Accessible, Lake View (Mobility w/ Tub)
4

Room, 1 King Bed, Accessible, Lake View (Mobility w/ Tub)

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Minibar
Toothbrush
Connecting Room
Room Details
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Deluxe Room, 1 King Bed, Accessible, City View (Mobility w/ Tub)
2

Deluxe Room, 1 King Bed, Accessible, City View (Mobility w/ Tub)

1 King bed
Wi-Fi (additional charge)
Non-smoking
Minibar
Bedding: Duvet
Bedding: Blanket Or Quilt
Closed Captioning for TV
Room Details
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Room, 2 Double Beds, Accessible, Non Smoking (Mobility w/ Roll-in Shower)
3

Room, 2 Double Beds, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

2 Double bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Minibar
Toothbrush
Connecting Room
Room Details
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Room, 1 King Bed, Accessible, Lake View (Hearing)
4

Room, 1 King Bed, Accessible, Lake View (Hearing)

1 King bed
Wi-Fi (additional charge)
Non-smoking
Minibar
Bedding: Duvet
Bedding: Blanket Or Quilt
Closed Captioning for TV
Room Details
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Deluxe Room, 1 King Bed, Accessible, City View (Hearing)
2

Deluxe Room, 1 King Bed, Accessible, City View (Hearing)

1 King bed
Wi-Fi (additional charge)
Non-smoking
Minibar
Bedding: Duvet
Bedding: Blanket Or Quilt
Closed Captioning for TV
Room Details
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Room, 2 Double Beds, Accessible, Non Smoking (Mobility w/ Tub)
2

Room, 2 Double Beds, Accessible, Non Smoking (Mobility w/ Tub)

2 Double bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Minibar
Toothbrush
Connecting Room
Room Details
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Room, 1 King Bed, Accessible, Lake View (Mobility w/ Transfer Shower)
4

Room, 1 King Bed, Accessible, Lake View (Mobility w/ Transfer Shower)

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Minibar
Toothbrush
Connecting Room
Room Details
Check Availability
Deluxe Room, 1 King Bed, Accessible, City View (Mobility w/ Roll-in Shower)
3

Deluxe Room, 1 King Bed, Accessible, City View (Mobility w/ Roll-in Shower)

1 King bed
Wi-Fi (additional charge)
Non-smoking
Minibar
Bedding: Duvet
Bedding: Blanket Or Quilt
Closed Captioning for TV
Room Details
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Room, 1 King Bed, Accessible, Lake View (Mobility & Hearing w/ Tub)
4

Room, 1 King Bed, Accessible, Lake View (Mobility & Hearing w/ Tub)

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Minibar
Toothbrush
Connecting Room
Room Details
Check Availability
Gold Coast Suite
5

Gold Coast Suite

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Minibar
Toothbrush
Connecting Room
Room Details
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Lakeside Suite
6

Lakeside Suite

1 King bed
90-93m² | Floor: 15-30
Has window
Wi-Fi (additional charge)
Air Conditioning
Minibar
TV
Electric Fan
Room Details
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Magnificent Mile Suite with Michigan Avenue View
5

Magnificent Mile Suite with Michigan Avenue View

1 King bed
77-79m² | Floor: 24-27
Has window
Wi-Fi (additional charge)
Air Conditioning
Minibar
Toothbrush
Connecting Room
Room Details
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Michigan Avenue View Executive King Suite With Club Lounge Access

Michigan Avenue View Executive King Suite With Club Lounge Access

1 King bed
Has window
Room Details
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King Guest Room with Lake View and Club Lounge Access Non smoking
10

King Guest Room with Lake View and Club Lounge Access Non smoking

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Minibar
Electric Fan
Private Toilet
Room Details
Check Availability
King Guest Room with City View and Club Lounge Access Non smoking
8

King Guest Room with City View and Club Lounge Access Non smoking

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Room Details
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One Bedroom Executive Suite with Club Lounge Access Non smoking
3

One Bedroom Executive Suite with Club Lounge Access Non smoking

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Minibar
Toothbrush
Connecting Room
Room Details
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Two Double Guest Room with Club Lounge Access Non smoking
8

Two Double Guest Room with Club Lounge Access Non smoking

2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Room Details
Check Availability
King Room with City View Non smoking
2

King Room with City View Non smoking

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Minibar
Electric Fan
Movie
Room Details
Check Availability
Deluxe King Guest Room with City View Non smoking
6

Deluxe King Guest Room with City View Non smoking

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Room Details
Check Availability
King Room with Lake View Non smoking
4

King Room with Lake View Non smoking

1 King bed
34-36m² | Floor: 15-30
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Minibar
Electric Fan
Private Toilet
Room Details
Check Availability
Executive King Suite with Michigan Avenue view Non smoking
2

Executive King Suite with Michigan Avenue view Non smoking

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Minibar
Electric Fan
Private Toilet
Room Details
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Guest Reviews(72)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
RC
December 23, 2023
We had an incredible stay- we are already planning on Christmas 2024 Chicago ritz, and are telling everyone about the magical experience. Everyone was so nice to the kids . Special shoutout to Jorge at the restaurant with his balloon animals - a highlight
jacqueline
November 13, 2023
Terrible experience. I have stayed at many Ritz Carleton properties. This Chicago location was very disappointing. The staff are rude, aloof and disorganized. Upon arrival the door man doesn’t even open the front door. Restaurant staff are rude and take forever to serve you. Upon check out I didn’t even get asked how my stay was. In addition, the cleaning staff knocks on your door way prior to check out demanding when we are leaving. The spa is a disaster. I had booked services for myself and my mom and when we arrive they are telling us someone cancelled our reservation. After 20 mins of back and forth finally I said we are leaving then she says “oh I was mistaken.” I found your services. What kind of Ritz Carlton is this? They could learn a lot from the Ritz Carlton in Toronto. This would never have taken place in Toronto.
Elizabeth
November 6, 2023
Hotel and staff were great. My only complaint is that the room was hot even when we turned the thermostat down to 68. I am sure it had to do with the changing seasons...not really a complaint. Bed and linens super comfortable. Shower had great water pressure, hot. Would definitely stay again
Duaa
October 16, 2023
The room was very outdated and not clean. The towels had hair on them. The carpet had good stains not cleaned and the pillows were so old
Terry
September 21, 2023
I specifically reserved a Handicapped Accessible room. Instead I was given a regular room, which was also very far from the elevator. Because we checked in rather late at night, I did not notice the lack of handicapped facilities until the next morning; and I was just too exhausted to move rooms, since I had already unpacked. I felt very uncomfortable using the bathroom without the grab bars that were promised. I don't understand how an oversight like this can occur.
Jeannie
September 19, 2023
I have stayed in all kinds of hotels from Motel 6 to the Waldorf Astoria New York. I hesitated staying at Ritz because of the stigma of being "Ritzy". I was very disappointed that my room was not at all "Ritzy" On the contrary it was ordinary. Ordinary as compared to a Holiday Inn. Biggest complaint was the fact that there was no closet space, no drawers, and no place in the bathroom to put anything away. I stayed for over a week and wanted to unpack. I had to live out of my suitcase. I saw signs that you had "redefined luxury". I agree, you changed the feeling of luxury to ordinary. When I visited the Ritz in Chicago for a drink many years ago, I thought it was beautiful. Now, I must again use the word "ordinary". I won't be staying with you again. I can get ordinary anywhere.
John
September 16, 2023
Overall the experience was good. Concierge and reception staff were good but not GREAT. Maybe they were new or busy but hospitality could have been much more professional and attentive. Service was similar to any other nice hotel and was not the Ritz experience that you would expect.
Mark
September 6, 2023
Only complaint is the name ties to the room and Wi-Fi was not ours. While I mentioned this at check in it was ignored and not changed. Otherwise a fantastic experience.
Mary
November 6, 2023
Beautiful and so clean. If you can afford it spend a special occasion there.

Property Policies

Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.4/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1975
  • Renovated: 2017
  • Number of Rooms: 79
A stay at The Ritz-Carlton, Chicago places you in the heart of Chicago, within a 15-minute walk of Michigan Avenue and Lake Michigan. This 5-star hotel is 1.1 mi (1.8 km) from Millennium Park and 1.4 mi (2.2 km) from Grant Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a steam room, and a fitness center. This hotel also features concierge services, shopping on site, and wedding services.

Enjoy Italian cuisine at Torali Italian-Steak, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services.

Make yourself at home in one of the 434 guestrooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Ritz-Carlton, Chicago?

Prices at The Ritz-Carlton, Chicago are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Ritz-Carlton, Chicago?

The closest airport is Midway International Airport. It is 22.7km from the hotel and approximately a 29minutes journey by taxi.

What are the check-in and check-out times at The Ritz-Carlton, Chicago?

The check-in time is after 16:00 and the check-out time is before 12:00.

Does The Ritz-Carlton, Chicago provide airport transfer services?

No, the The Ritz-Carlton, Chicago doesn't provide airport transfer services.

What amenities and services does The Ritz-Carlton, Chicago have?

The Ritz-Carlton, Chicago has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Spa.

Does The Ritz-Carlton, Chicago have a swimming pool?

Yes, The Ritz-Carlton, Chicago has a pool. Pool type: Indoor Swimming Pool.

Does The Ritz-Carlton, Chicago have fitness amenities?

Yes, The Ritz-Carlton, Chicago has fitness amenities.

Does The Ritz-Carlton, Chicago provide Wi-Fi?

No, The Ritz-Carlton, Chicago doesn't provide Wi-Fi.

Does The Ritz-Carlton, Chicago have non-smoking rooms?

Yes, The Ritz-Carlton, Chicago has non-smoking rooms. Please view the hotel listing for details.

Does The Ritz-Carlton, Chicago provide breakfast?

Yes, The Ritz-Carlton, Chicago provides breakfast.

About This Property

Nearest AirportMidway International Airport
Distance to Airport22.7KM
Nearest Train StationMillennium Station
Distance to Train Station1.77KM
Nearest Metro StationChicago
Distance to Metro Station0.59KM
Average Price FromSGD1163
Hotel Star Rating5