Hyatt Regency Chicago

Hyatt Regency Chicago Reviews

Hyatt Regency Chicago

151 E Wacker Dr, Chicago, Illinois 60601, United StatesSee Hotel Details
Hyatt Regency Chicago
Hyatt Regency ChicagoHyatt Regency ChicagoHyatt Regency Chicago
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Reviews from Real Guests

9.3/10
Great
141 reviews
Verified reviews
Location9.6
Amenities9.3
Service9.1
Cleanliness9.4
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All reviews(141)
Positive reviews(137)
Reviews with photos/video(32)
Awesome rooms(41)
Awesome stay(32)
Convenient location(19)
Loved the view(18)
Delicious breakfast(14)
Large rooms(13)
Easy to get around(9)
Located in the city centre(5)
Negative reviews(4)
ipoppy
Accessible King Room with Roll-in Shower
Date of stay: Apr 2026
Business traveller
28 reviews
10/10
Outstanding
Posted on Jun 2, 2026
Chicago is still stunning, with its skyscraper skyline and a lake that blends into the sky. The hotel is also quite upscale, offering a $25 voucher for use at the ground floor lobby. It acts as a direct cash deduction, not including tip, and is enough for a decent Western meal.
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Guest User
High Floor Two Queen Room
Date of stay: Feb 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 1, 2026
Great location and friendly staff. The only minor drawback is that the soundproofing could be a bit better.
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Guest User
High Floor Two Queen Room
Date of stay: Feb 2026
Solo traveller
2 reviews
9.5/10
Amazing
Posted on Mar 26, 2026
The hotel's location is excellent! It's quiet and elegant, with complete and comfortable facilities. It's super convenient for sightseeing and tourism. The front desk service is also fantastic!
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Guest User
King Room with Lake View
Date of stay: Feb 2026
Business traveller
24 reviews
10/10
Outstanding
Posted on Mar 21, 2026
Perfect! Great views, convenient location, and lots of dining options nearby.
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Over the World
High Floor Two Queen Room
Date of stay: May 2026
Family
18 reviews
9.5/10
Amazing
Posted on Jul 8, 2026
The location is fantastic, right next to the Chicago River, and super close to Millennium Park, the Art Institute of Chicago, and Navy Pier. The room was quite spacious, but the service was just average.
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Guest User
Two Queen Room with City View
Date of stay: Apr 2026
Family
1 reviews
4.5/10
Posted on May 25, 2026
$35 daily hotel fee and $90 parking is ridiculous. Bill was an extra $650 and “lost” $250 sunglasses out of my sunglasses holder in my truck. No pool.
alexrep
Two Queen Room
Date of stay: Mar 2026
Travelling with friends
16 reviews
10/10
Outstanding
Posted on Apr 5, 2026
The hotel is very close to the Riverwalk, Magnificent Mile, and The Bean. The area felt safe, and both Wildberry and deep-dish pizza places were within walking distance.
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Guest User
Two Queen Room
Date of stay: Feb 2026
Family
8 reviews
10/10
Outstanding
Posted on May 17, 2026
The hotel is excellent, with warm service and clean rooms. The scenery is also beautiful. I'll definitely come back!
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Anonymous User
Two Queen Room
Date of stay: Feb 2026
Travelling with friends
20 reviews
9.7/10
Amazing
Posted on May 14, 2026
The room has a great view and the location is quite good too. You can easily walk to the Magnificent Mile and it's not far from anywhere. The service attitude was also good. I'll probably book here again next time I visit!
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Guest User
King Room
Date of stay: Apr 2026
Couple
9 reviews
10/10
Outstanding
Posted on May 21, 2026
Cannot fault. Car parking is expensive but that is the price of a central location
Dangyangzhuo
Two Queen Room
Date of stay: Jun 2025
Family
4 reviews
9.5/10
Amazing
Posted on Aug 7, 2025
The hotel boasts a truly excellent location, outperforming some pricier options. It's incredibly convenient for catching a cruise, right at the doorstep! The ground floor was quite lively, so much so that I initially mistook it for a shopping mall! However, after a two-day stay, I realized it's simply the hotel's distinctive atmosphere. The rooms are quite spacious, though the facilities are a bit dated. I imagine if they were new, the price point would be considerably higher. Breakfast at the restaurant was good, and the service was very attentive – I even left a tip! Valet parking is available, which is extremely convenient. I'd definitely consider staying here again next time. Thumbs up!
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Guest User
King Room
Date of stay: Mar 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Apr 14, 2026
Excellent experience and superb service from the Hyatt team.
Anonymous User
2 Queen Beds ADA Tub
Date of stay: May 2026
Family
4 reviews
7.5/10
Posted on Jun 13, 2026
The location is great but facility is old
Boilla
King Room with Lake View
Date of stay: Feb 2025
Couple
6 reviews
10/10
Outstanding
Posted on Mar 24, 2025
Hotel is in perfect location along the river. Lake view room also has river view. Buffet breakfast is top notch and the food at the Big Bar is pretty good. Wings and nachos were a hit.
Guest User
King Room with City View
Date of stay: Jul 2025
Travelling with friends
10 reviews
10/10
Outstanding
Posted on Sep 3, 2025
Very good location. Some restaurants and markets are convenient for the customers