Disappointing Experience – Avoid if Possible
I recently stayed at Sann boutique, ( I don’t normally leave negative reviews) but it was the worst experiences I’ve had at a hotel. First of all, the location is not great and needs a long walk or a taxi to anywhere of note. Public transport is inconvenient, and getting a taxi in Chiangrai can be quite unreliable.
The hotel itself has zero facilities. No gym, no pool etc—nothing. However, the worst part of the stay was the receptionist. Rude, dismissive, and completely unhelpful. From the moment I checked in, we felt unwelcome. Any request was met with eye rolls and rudeness, as if guests were an inconvenience rather than paying customers. I would like to note that the other staff members were very helpful and friendly after we brought this to the attention of the manager.
Overall, I do not recommend this hotel. There are far better options for the same price (or even cheaper) with better service and a better location. Save yourself the frustration and book elsewhere.
