Baan U Sabai Boutique House

If it hadn't been for this incident, I would have given it full marks, mainly for those young people, and two points for them. The attitude they display is friendly and genuine. But it was precisely because I stayed long and encountered problems that I saw the shortcomings of this hotel. The staff is not professional enough. When it comes to laundry alone, because I asked at different times, different staff may not know the price, and some may quote different prices. Asked if we wanted the room cleaned, but it was not done. The most speechless thing is that the boss is the most unfriendly. He obviously knows English, but when he talks to him, the employees will answer. Finally, when he gets angry, he bursts out in English. . . In addition, I feel that there are people who can speak Chinese, but in the end we still have to communicate in English. There is a *** who cleans and carries luggage, although he does his duty, he doesn't look at you at all and feels very uncomfortable, even if you talk to him in Thai. Thai people you meet outside will respond to you in Thai even if they don't speak English. Because the room is very primitive, we can't install a ceiling light, so we can only use table lamps for lighting. It's very dark, and if you're timid, you'll find it spooky. Then there are mosquitoes but there is no mosquito repellent, so it is quite difficult to sleep. This is also because the house made of wood is not tightly sealed and there will be insects such as spiders. There is not enough hot water, which can be a pain if the weather gets cold. And I don’t understand why the laundry is asking for money when the clothes are obviously damaged? They didn't even have the nerve to give us the bill, obviously they knew it was damaged. They even tricked us into washing it by hand. . The hotel was so stupid that he wanted to pay the bill for us, and then the boss blamed us for asking him to pay for the laundry (less than 500 baht🙄). I was really speechless about this. We also bought souvenirs from the hotel, and he To his guests? ? Is the hotel so weak in this tripartite relationship? ? Either they lie to us and ask for money to make us understand that the hotel has also made sacrifices = = There is still a bit of bullying of foreigners abroad, thinking that we are being taken advantage of, and that we are stupid and have too much money. Clean and quiet hotel, the young people at the front desk are very friendly. Although the location is not good (you have to take a taxi everywhere, and you have to walk 500m to 711), it is very close to the airport and the swimming pool is clean. The bad thing is that the boss and a certain cleaner always have a bad look on their face, as if the guests are cockroaches invading his house. He won't say hello to you, even if you initiate a conversation. And the wifi in the room is not good, so I often need to use data to access the Internet. It's a good idea to tip the cleaners, otherwise they might forget to provide you with tissues. Also never use the hotel's laundry service. First of all its price is different from the price list provided by the hotel. Secondly, there will be no compensation if the clothes are damaged. We bought local handmade clothes for 5,000 baht in Chiang Mai. Out of trust in the Thai people, we let the Thais wash our clothes. Before handing it over to the front desk, we carefully checked whether it could be hand washed and other precautions. But the clothes have shrunk to child size and cannot be worn. There was a bill for the first time the clothes were washed, but they were not given for the second time. I guess the laundromat knew that the washing was damaged and felt guilty. The laundromat that cooperated with the hotel believed that the problem was with the clothes and refused to compensate, but the clothes came from different stores. The hotel believes that they are only responsible for delivering clothes to the laundry and do not assume any responsibility. Out of love for the hotel, we did not ask for compensation but asked the hotel to help communicate with the laundry to reduce losses. The staff actively helped me coordinate, although in the end they just waived our laundry fee. As a foreigner traveling here, it is difficult for you to protect your rights and interests. Speechless, the hotel owner was very angry and thought we were deliberately causing trouble. He yelled at us and stressed that he needed to help us pay for the laundry. We booked two rooms in his hotel and stayed for a week. We ended up losing 5,000 worth of clothes and he was hysterical to the guest because he lost 500 baht? (Other than this, I didn’t even know that the man with the stinky face was the owner of this hotel) Both sides are shirking responsibility. The laundromat should have informed me before washing that the clothes might shrink so I could cancel the laundry service. The hotel asked the laundry to wash the clothes as normal clothes, which is not professional enough. Laundry is a service provided by the hotel. I don't think the hotel can get rid of all responsibilities. It chooses and communicates with the laundromat on behalf of the customer. Maybe it's a Thai thing. Because we like the hotel and understand the difficulties of the employees, we did not hold the hotel responsible, but we cannot accept that the boss lost control and yelled at the guests because the laundry fee was less than 500 baht. He does not have the professionalism that a hotel practitioner should have and is not as good as his employees. Very disappointed with this.

Facilities: It’s an old-fashioned Thai building. The price of more than 200 yuan is very suitable. Cleanliness: Very clean Environment: Very close to the airport. It takes five minutes to take a taxi from the airport. Google Map shows 20 minutes to walk. Service: Check-in and check-out were very fast

Very good hotel! Must like! Very close to the airport, the hotel environment is very good! Quiet and clean! The guy at the front desk helped me with my luggage and answered all my questions patiently! The hotel has complete facilities and is antique. I like it very much! Will come again next time!

Very good, very close to the airport and very convenient

nice~! There is a mart nearby and a large mall if you walk a little further. The breakfast wasn't great, but it was nice that it was brought to the room. But there is no soundproofing ㅠㅠ

I booked the hotel for 2 days. As soon as I checked in, I found that there was no hot water, the machine was malfunctioning, and all the money was on Ctrip. The hotel initially agreed to refund the hotel within 2 days, but Ctrip refused. I scolded the customer service and only got a one-day refund. Never use third-party platforms to book hotels abroad in the future. They only charge you money and don't give you any guarantee. If something happens to you, the customer service will drag you for hours. If they can, they will cheat, and if they can't, they will. I won’t solve it for you. I won’t use Ctrip from now on.

very good

Good service, clean, pleasant house near Chiang Mai Airport There is a drop off service at the airport.