No reception staff upon check-in. Cleanliness issues with some long-term renters who never bother to tidy their own things up. Management should look into fixing and repairs (pool area, room doors, bathrooms, no lockers provided, among many things).
Deceiving and manipulative promo about getting free coffee or tea if guest manages to make a good review in their restaurant and motorbike business. I was prompted to give 3 separate reviews for 3 different businesses just for asking recommendations for a nearby barbershop, which was proof of not only an insincere hospitality but also of an unethical business practice.
So one might wonder why they have these positive reviews online. While the location is great, the Management's incompetence to address these ongoing issues and acting blind on the dirty tactics of their employees and partners makes this establishment a failure.