The Grand Napat

The Grand Napat Reviews

The Grand Napat

70/1 Muan Dam Pra Kot Rd, Chang Phueak, Chiang Mai, Chiang Mai Province 50300, ThailandSee Hotel Details
The Grand Napat
The Grand NapatThe Grand NapatThe Grand Napat
Choose dates to see available rooms
We Price Match

Reviews from Real Guests

8.5/10
Very good
54 reviews
Verified reviews
Location8.4
Amenities8.6
Service8.5
Cleanliness8.6
Filter by:
Sort by:
All reviews(54)
Positive reviews(53)
Reviews with photos/video(19)
Awesome rooms(18)
Great service(17)
Delicious breakfast(12)
Awesome stay(9)
Large rooms(9)
Clean pool(7)
Great swimming pool(7)
Convenient parking(5)
Negative reviews(1)
Guest User
Grand Studio
Date of stay: Nov 2025
Family
10 reviews
10/10
Outstanding
Posted on Dec 30, 2025
The room was nice and spacious, with a kitchen area. The hotel offers a fitness center, a large swimming pool for adults and children, various food options, and a large parking area.
6/10
Response from Property: Dear GuestThank you for your feedback. We are happy to take it into consideration for improvement, and we sincerely hope you will use our services again.Best RegardThe Grand Napat Hotel
Zaw2Aung
Deluxe Family Room
Date of stay: Nov 2025
Family
4 reviews
8.5/10
Very good
Posted on Jan 19, 2026
The location is perfect for family. Not busy but reachable to tourist spots. Very close to night market. The room is really big. Breakfast is good. Staff are nice and helpful.
Response from Property: Dear Mr.Soe/Kay ThiThank you so much for your wonderful review. We’re delighted to hear that you enjoyed our location and found it convenient for visiting tourist attractions while still being peaceful and family-friendly. It’s also great to know that you liked the spacious room, our breakfast, and the proximity to the night market .Your kind words about our staff truly mean a lot to us we will be sure to share your compliments with the team. We sincerely hope to have the pleasure of welcoming you and your family back again soon.Best RegardThe Grand Napat Hotel.
Guest User
Grand Studio
Date of stay: Nov 2025
Couple
1 reviews
6.5/10
Posted on Dec 19, 2025
Pros: friendly staff, great view, and delicious breakfast. Room was great other than the bathroom. The whole bathroom was covered in mold :(. The pool looks pretty but has a bird problem. Saw multiple birds using it as a bathroom. Gym has good equipment but smells moldy.
Response from Property: Dear GuestThank you very much for sharing your feedback with us. We are pleased to hear that you enjoyed our friendly staff, beautiful view, delicious breakfast, and well-equipped gym.However, we are truly sorry to learn about the issues you experienced, particularly regarding the mold in the bathroom, the condition of the pool, and the odor in the gym. Please accept our sincere apologies, as this is certainly not the standard we strive to provide. Your comments have been shared with our housekeeping and maintenance teams so they can address these concerns immediately and make the necessary improvements.We genuinely appreciate your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Best Regard The Grand Napat Hotel
Guest User
Studio
Date of stay: Jul 2025
Couple
1 reviews
10/10
Outstanding
Posted on Aug 22, 2025
Nice stay, all comfortable. Thanks. Nice pool, friendly staff. Big rooms.
Response from Property: Dear ScottThank you so much for your kind words! We're thrilled to hear that you found our place welcoming and well-equipped, and that our team made a positive impression with their helpful and friendly service. It truly means a lot to us to know that you enjoyed your stay. We hope to have the opportunity to welcome you back again soon Warm regards The Grand Napat Hotel
Guest User
Studio
Date of stay: Sep 2025
Couple
6 reviews
9.5/10
Amazing
Posted on Nov 6, 2025
Very comfortable, nice hotel, with some good amenities. We availed of the pool during our stay. The breakfast was nice and the staff we're very accommodating. In a nice quiet area for a relaxing and restful stay.
Response from Property: Dear GustThank you for your kind words. We are truly delighted and honored to know that you were satisfied with our service. We sincerely hope to have the opportunity to serve you again in the future.Sincerely yours.The Grand Napat Hotel
Daphne Teng
Two Bedrooms Suite
Date of stay: Dec 2025
Family
1 reviews
6.5/10
Posted on Jan 5, 2026
Travel with my family, hotel is good .
Response from Property: Dear GuestThank you for your compliment. We are glad that you were satisfied with our service and hope that you will come back again.Thank you Very MuchThe Grand Napat Hotel
Guest User
One Bedroom Superior Room
Date of stay: Dec 2024
Couple
19 reviews
8.0/10
Very good
Posted on Jan 12, 2025
This hotel converted from apartment. You can book studio to two bedrooms styles. The room is huge and facilities in the room likes microwaves, fridge and table and sofa are more than adequate. 7/11 is two minutes walking distance. Jing Jai Market is 500 meters’ away that a lot of food stalls to try out.
Anonymous User
Deluxe Family Room
Date of stay: Oct 2023
Family
22 reviews
10/10
Outstanding
Posted on Jan 21, 2024
The location was a little far from the city. Overall, it's a vry good place to stay! Service is good. Staff very friendly. I love the breakfast. Would love to stay again.
Guest User
Double Studio
Date of stay: Mar 2024
Couple
1 reviews
10/10
Outstanding
Posted on May 4, 2024
Delicious breakfast with fresh eggs. Friendly and helpful staff. Clean facilities. 7-11 and drugstore nearby.
Response from Property: Thank you.
Guest User
One Bedroom Superior Room
Date of stay: Jan 2024
Couple
1 reviews
7.5/10
Posted on Mar 2, 2024
The service was good, average food. Spacious rooms and well maintained. Helpful staff. The location is convenient only if you have your own transportation mode.
Response from Property: Thank you.
Preechapol
One Bedroom Superior Room
Date of stay: Oct 2023
Family
2 reviews
8.0/10
Very good
Posted on Dec 15, 2023
The service was good and the room was big enough to fit our family, located in a pretty quiet part of chiangmai.
Guest User
One Bedroom Superior Room
Date of stay: Jan 2026
Family
3 reviews
9.2/10
Great
Posted on Feb 6, 2026
I stayed at this hotel in 2016 and 2017, and I came back to stay again in 2026. Ten years ago, my older son was 4 years old; now, my younger son is 6, and my older son is 12. Ten years have passed, and things have changed. The service felt different too; it used to be more welcoming, now it's more formal. Anyway, I have many wonderful memories at the hotel. I hope they can upgrade the services for families with children.
Original TextTranslated by Google
Response from Property: Dear Mr.CHEN/CAIYUNThank you very much for choosing to stay with us again and for sharing your wonderful memories over the past 10 years .We are truly honored to have been part of your family’s journey from when your eldest son was just 4 years old to now, as your family has grown. It means a great deal to us to know that our hotel holds special memories for you.We also sincerely appreciate your feedback regarding the service. Over the years, we have implemented more structured systems to improve efficiency and standards. However, we understand your comments about the warmth you previously experienced, and your feedback is very valuable to us. We will certainly take it into consideration as we continue improving our services especially for families with children. We genuinely hope to have the pleasure of welcoming your family back again and creating many more beautiful memories together.The Grand Napat Hotel
Anonymous User
Grand Studio
Date of stay: Aug 2025
Travelling with friends
9 reviews
9.0/10
Great
Posted on Sep 20, 2025
The environment is excellent, situated in a large courtyard with a spacious parking lot. It's quiet, has fresh air, and offers views of mountains in the distance. It's a bit far from Chiang Mai's old city and new shopping areas (Maya, Central), with a taxi ride costing approximately 60 baht one way. However, it's very close to the rainforest market on weekends. Although the hotel's renovations are a bit dated, it's generally well-maintained. The rooms are large, equipped with a refrigerator and microwave, and a balcony for drying clothes. There's also a great swimming pool and a gym (which I didn't go into). Overall, it offers good value for around 200 baht. There's also the Napatra Hotel, a cheaper option under the same company, located next door in the courtyard. The only slight drawback is the lack of disposable slippers (just regular cotton slippers). The shower is in a bathtub, which isn't ideal for the elderly or those with mobility issues. I hope the hotel can improve on this.
Original TextTranslated by Google
Response from Property: Dear Anonymous UserThank you for your kind words and valuable suggestions. We are committed to continuously improving our services. We sincerely hope to have the pleasure of serving you again in the future.Sincerely yoursThe Grand Napat Hotel
Guest User
Studio
Date of stay: Sep 2025
Solo traveller
4 reviews
8.5/10
Very good
Posted on Nov 1, 2025
Everything was fine, as always.
Original TextTranslated by Google
Response from Property: Dear GustThank you for your kind words. We are truly delighted and honored to know that you were satisfied with our service. We sincerely hope to have the opportunity to serve you again in the future. Sincerely yours. The Grand Napat Hotel
Guest User
One Bedroom Superior Room
Date of stay: Dec 2025
Family
1 reviews
9.0/10
Great
Posted on Jan 5, 2026
A very nice apartment hotel. It's about a ten-minute drive from the Old City. A taxi ride there costs around 100 baht. We had a great time, so we extended our stay for two more days. We'd definitely consider staying here again next time we're in Chiang Mai.
Original TextTranslated by Google
Response from Property: Dear GuestThank you very much for your kind review. We’re delighted to hear that you enjoyed your stay at our apartment hotel and that our location was convenient for you.We’re especially happy to know that you felt comfortable enough to extend your stay, and it truly means a lot to us that you would consider staying with us again on your next visit to Chiang Mai.We look forward to welcoming you back in the future.Best RegardThe Grand Napat Hotel