Chala Number 6 Reviews

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback regarding your recent stay at Chala Number 6.We are pleased to know that you appreciated our prime location and the stylish design of the hotel. At the same time, we sincerely regret to learn that certain aspects of your stay did not fully meet your expectations, particularly regarding the room window size and the inconvenience caused by the smart toilet malfunction.While we are glad that our team was able to respond promptly and courteously, we truly apologize that the issue was not resolved as quickly as it should have been. Please rest assured that your comments have been shared with the relevant team for immediate review and improvement.Your feedback is invaluable to us as we continuously strive to enhance both our facilities and service standards. We genuinely hope to have the opportunity to welcome you again and provide you with a much more seamless and comfortable experience.Warm regards,Chala Hotels Group Management Team

Response from Property: Dear Valued Guest,Thank you very much for your gracious review and for choosing to stay with us.We are truly delighted to hear that you appreciated our unique design and the integration of local arts and culture into our décor. It is our goal to provide a stay that reflects the rich heritage of Chiang Mai, and it is wonderful to know that this resonated with you. We are also pleased that our central location allowed you to explore the major attractions with such ease.Knowing that you had a great stay is the highest reward for our entire team. We look forward to the pleasure of welcoming you back to Chala Number 6 Hotel in the future.Yours sincerely,Chala Management Team

Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for sharing your exceptional experience with us.We are truly honored to hear that your stay exceeded your expectations and that you enjoyed the comfort of your suite upgrade. It is our goal to provide a gateway to the authentic spirit of Chiang Mai through our local heritage and design, and we are delighted that you found our property to be a "truly local" experience. Knowing that our team made you feel super welcome is a great source of pride for us.Your five-star rating serves as a fantastic encouragement to our entire team. We look forward to the pleasure of welcoming you back to Chala Number 6 Hotel for another memorable stay in the heart of the Old City.Yours sincerely,Chala Management Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We sincerely regret to learn that your stay did not fully meet your expectations.Please accept our apologies for the confusion regarding the non-smoking policy and the notice placed in the room. Our hotel maintains a strict non-smoking policy in all guest rooms to ensure the comfort of all guests. We are sorry for any misunderstanding this may have caused and appreciate you bringing this matter to our attention.We also regret the inconvenience you experienced regarding the air conditioning and noise. As the hotel is located in the historic Old City area, there can occasionally be some surrounding activity, but we understand how important a comfortable and quiet environment is for our guests. Your comments have been shared with our team for further review and improvement.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you again in the future and provide you with a much more pleasant stay.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you very much for your wonderful review. We are delighted to hear that you had a wonderful stay and enjoyed the beautiful surroundings of the hotel.It is especially pleasing to know that our team made a positive impression with their helpful and friendly service. We are also glad that you enjoyed the delicious food and variety offered, as well as our convenient location with easy access to the city’s main attractions and the famous Sunday Night Market right at the doorstep.Your kind recommendation truly means a great deal to us. It was a pleasure having you stay with us, and we sincerely hope to welcome you back again on your next visit to Chiang Mai.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for your stay at Chala Number 6.We are delighted to hear that you enjoyed our exquisite atmosphere and found our location to be so convenient for your visit. It is particularly pleasing to know that our signature scent made such a lasting and positive impression on you, as we strive to create a sensory experience that is both unique and welcoming. We are also glad that our breakfast service added to the enjoyment of your stay.Your kind words are a great motivation for our entire team. We look look forward to the pleasure of welcoming you back to our fragrant sanctuary in the heart of Chiang Mai again soon.Warm regards,Chala Hotels Group Management Team

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your feedback. We are pleased to hear that you found the facilities convenient, including the swimming pool and fitness room, and that you were satisfied with the cleanliness during your stay.It is also wonderful to know that you enjoyed the unique Thai character and atmosphere of the hotel environment.We truly appreciate your comments and hope to have the pleasure of welcoming you back again on your next visit to Chiang Mai.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed our convenient location near Wat Phra Singh and the Sunday Night Market, as well as the beautifully designed surroundings of the hotel. It is wonderful to know that the atmosphere allowed you to relax and enjoy the resort-like feeling, especially with the morning sunlight creating perfect photo moments.We are also pleased that you enjoyed the complimentary afternoon tea offered to all guests during their stay.At the same time, we truly appreciate your feedback regarding the pool area. Maintaining a comfortable and respectful shared space for all guests is very important to us. Your suggestion regarding clearer signage and management around the pool has been noted and will be reviewed by our team.Thank you again for your valuable comments. It was a pleasure having you stay with us, and we hope to welcome you back again on your next visit to Chiang Mai.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you very much for your kind words regarding your recent stay at Chala Number 6.We are delighted to hear that you found our environment comfortable and that you enjoyed our premier location. We take great pride in being situated in what we also believe is the best spot within the historic Ancient City, allowing our guests easy access to the rich culture and heritage of Chiang Mai.Your satisfaction is our greatest reward, and we look forward to the pleasure of welcoming you back to our sanctuary in the heart of the city again soon.Warm regards,Chala Hotels Group Management Team

Response from Property: Dear Valued Guest,Thank you very much for your wonderful and thoughtful review. We are truly delighted to hear that your stay at the hotel was such a pleasant surprise and that you enjoyed the charming boutique atmosphere, the cleanliness, and the comfortable surroundings.It is also lovely to know that the complimentary minibar and afternoon tea added to your experience. We are especially pleased that our front desk team was able to assist you comfortably, and that the Chinese-speaking staff helped make communication easy during your stay.Your kind words about our service mean a great deal to all of us. We are very happy that everything met your expectations, and it would be our great pleasure to welcome you back again on your next visit to Chiang Mai.Warm regards,Management Tea

Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for choosing to stay with us during your first visit to Chiang Mai. We are truly delighted to hear that you had such an enjoyable experience.It is lovely to know that you appreciated our convenient location in the heart of the Old Town, with easy access to temples, night markets, and many nearby attractions. We are also pleased that the Sunday Walking Street Market right in front of the hotel added to your experience.We are glad that you found the hotel clean and peaceful at night, providing a comfortable place to relax after a day of exploring. Your kind words about our friendly team and the breakfast selection mean a great deal to us.Thank you for your kind recommendation. It was a pleasure having you stay with us, and we sincerely hope to welcome you back again on your next visit to Chiang Mai.Warm regards,Management Team

Response from Property: Dear Valued Guest,Thank you very much for sharing such a detailed and thoughtful review of your stay at Chala Number 6.We are delighted to hear that our prime location in the heart of the Old City provided such convenience for your family. It is wonderful to know that you enjoyed easy access to the vibrant night market, the iconic Tha Phae Gate, and the diverse local dining and massage options nearby. Knowing that our location was particularly beneficial for your children and elderly family members brings us great joy, as we strive to be a welcoming destination for guests of all generations.We are also pleased that you enjoyed our extensive breakfast selection and found the assistance of our Chinese-speaking staff helpful. Regarding the age of our property, we appreciate your understanding; we work diligently to maintain our traditional charm while ensuring a comfortable experience for our modern travelers.It was a pleasure to host you and your family, and we look forward to the opportunity of welcoming you all back for another convenient and memorable stay in Chiang Mai.Warm regards,Chala Hotels Group Management Team