Maison Claire
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chester

Maison Claire

2 St Anne St, Chester, Cheshire CH1 3HS, United Kingdom
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With a stay at Maison Claire in Chester, you'll be a 3-minute walk from Chester City Walls and 15 minutes by foot from Chester Racecourse. This guesthouse is 2.8 mi (4.5 km) from Chester Zoo and 6.5 mi (10.5 km) from Cheshire Oaks Designer Outlet.Show More
We Price Match
hotel overview picture
3.7/5Cleanliness: 3.7
All 16 Reviews
Amenities
Luggage StorageWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Chester Airport
(8.8km)
Airport: Liverpool John Lennon Airport
(38.4km)
Train: Chester Station
(900m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Double Room with Ensuite
9

Standard Double Room with Ensuite

1 Double bed
Non-smoking
Private Bathroom
TV
In-room Wi-Fi
Daily Housekeeping
Room Details
Check Availability
Triple Room En Suite Lower Ground Floor

Triple Room En Suite Lower Ground Floor

1 Single bed and 1 Double bed
Non-smoking
Private Bathroom
TV
Daily Housekeeping
Coffee/Tea Pot
Room Details
Check Availability
Single Room, Ensuite, Garden View
4

Single Room, Ensuite, Garden View

1 Single bed
Non-smoking
Private Bathroom
TV
Garden View
Daily Housekeeping
Room Details
Check Availability
Quadruple Room Ensuite
3

Quadruple Room Ensuite

1 Double bed and 2 Single bed
Non-smoking
Private Bathroom
TV
Daily Housekeeping
Coffee/Tea Pot
Room Details
Check Availability
Triple Room Ensuite
7

Triple Room Ensuite

1 Single bed and 1 Double bed
Non-smoking
Private Bathroom
TV
Daily Housekeeping
Coffee/Tea Pot
Room Details
Check Availability
Double or Twin Room, Ensuite, Garden View (Petite Room- Ground Floor)
6

Double or Twin Room, Ensuite, Garden View (Petite Room- Ground Floor)

2 Single bed or 1 Double bed
Non-smoking
Private Bathroom
TV
In-room Wi-Fi
Garden View
Room Details
Check Availability
Hide Room Types

Guest Reviews(16)

3.7/5
Verified Reviews
  • Cleanliness3.7
  • Amenities3.7
  • Location3.7
  • Service3.7
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 19, 2024
Owner is shocking to deal with. We felt like we were an inconvenience to her as when we arrived she was just moaning about being late to her nail appointment. We tried to have a little laugh with her but clearly didn’t want to be there with us. Took £100 deposit which I didn’t think was allowed. Said would pay it back the next day at 1. Money didn’t arrive until 16:37 after me chasing. The texts I have had off her are so unprofessional. Place looks terrible compared to the pictures. Toilet seat is minging, room is tiny and mattress is terrible. I wouldn’t recommend staying.. The owner clearly thinks she is better than anyone and speaks to them in this way.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2024
No reception. Key fob with long list of instructions to gain entry to building and room. Nightmare as trying to read it all in pouring rain with 5 other guests trying to gain entry too. Had to call owner who arrived and didn't seem too impressed to be called out !! We had a family room for 3 adults. Only 2 bath towels supplied. Shower .. black mould in between tiles. Stains on bed sheet and quilt !! Noisy road. Would not recommend or return unfortunately 😕
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 18, 2024
I booked late in the day which may explain some problems and I didnt look at these reviews which I should have done. Its not a hotel its a guest house, an airBNB or B&B without breakfast. Entry through remote door pads was all handled well, room is very small and decoration is not going to appeal to minimalists. Communications were OK even thgough Claire was not there. The bathroom was not modern and not pristine and the extractor fan screamed /screached / squeaked so loudly I decided not to put the light on again. Anyway I had to go out for an evening meal in a hurry. The worst feature was there was no hot water that evening and during the night the room was very cold and still no hot water in the morning. I can only assume Clair forgot to turn them both on. When I asked about that in the morning she just texted "I noticed it wasn't on". No apology. The basin plug stuck down so the cold water couldnt be emptied anyway. I would not stay there again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 18, 2024
A friend and I stayed at MC as it is situated close to Chester town centre. Location is brilliant. We found our room as there were no staff on site. Electronic keypad entry. We walked into the room and it was tiny. 2x single beds, I think we're 2 foot 6, a small unit acting as a bedside table and coffee spot. If one of us stood up the other had to remain on the bed or in the bathroom. This made it impossible to do anything but sit or lay on the bed. We had no choice but to go out and stay out. There was no wardrobe, but a set of hooks with an ability to have coat hangers. The shower room was okay, with shower gel and shampoo, clothing hooks and towel rail/warmer. The room looked to have been recently redecorated. So it was nicely presented. It was warm enough. But it was a mild weekend. The beds were okay, I like a firm bed and these were not firm enough for me, but that's just my preference. I was under the impression it was bed and breakfast, but the breakfast was extra, the 3 minute walk to wetherspoons sorted breakfast out. Overall, it was clean, bright and very convenient. However, it is unlikely I will stay there again as we found many more places we could stay in as close to the town centre as MC.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 14, 2023
On May 27, 2023, we made a reservation at Maison Claire for a triple room and a twin room. We chose this location due to its proximity to a venue and to avoid the hassle of ordering taxis. However, our plans took an unexpected turn when my mother fell ill. I inquired about the hotel's dog-friendly policy on July 12 and again on July 26. Maison Claire responded on July 29 with two messages: one stating I had a twin room (which was odd) and another confirming they were not dog-friendly. As the date approached, my eldest daughter decided to stay behind. On August 5, Claire contacted us to provide parking details. On August 12, they attempted to charge the booking amount, encountering issues. Claire reached out via text, and despite my daughter's explanations that we were en route, the texts persisted. Even though she explained I was driving. It felt odd. Claire asked for A bank transfer and wanted our card details. We ignored that as it was contra to booking.coms Eventually, the payment went through after my daughter updated the card. Upon arrival, we discovered the twin room was located in an insecure courtyard at the back, and my daughter didn't feel safe staying there. The courtyard even had a car and laundry, unlike the pictures depicted. The room, while looking nice initially, was small, with peculiar features like a hanging rail above the kettle. The shower temperature was inconsistent, taking around ten seconds to adjust, causing my husband to burn himself. My complaint to Claire was met with a dismissive "Shower is fine." The room had mold around the toilet, peeling tiles on old tiles, a damp wooden shelf, and a non-functioning vent. The window frames were filthy, and there was even hair in the bed. The single bed's headboard was broken, and the flat TV over the bed protruded dangerously with dangling cables. The divan base was old which caused the mattress to keep shifting off. I conveyed all these issues in a text, as Claire proved to be an unaccommodating host, starting from the shower incident. During a gig in Chester, I received texts about issues continuing to arise. The following Sunday morning, scaffolding work began at 7:30. Claire accused me of lying until I sent her photos. The contractor confirmed he had advised against renting rooms due to the Sunday morning construction noise. The situation was comical. The contractors handling the situation were pleasant. I even have a recording of Claire's rant, although I won't share the details to respect her privacy. Let just say it was unpleasant and disturbing. In conclusion, I strongly advise against booking this hotel, as it provided an unpleasant and unclean experience, both physically and emotionally.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 10, 2023
I’ve been wanting to visit this B&B for a while as it does look nice from the outside. An opportunity came to visit our daughter is at uni and therefore we booked to visit the Xmas markets. Yes £120 is one of the cheaper rooms available at Xmas time in Chester but I just don’t think that should mean less is expected. 1* star given for location and convenience 1* star given for cleanliness Additional 1* star given for it being the cheapest room available However I have deducted 1 star for the tiredness of the room( paper coming off ceiling, paintwork tired, door to bathroom poor, mirror light in bathroom doesn’t work, grouting in bathroom needs completely re-doing as mouldy, shower pressure poor, only 2 plugs available and mattress not good enough quality and creaky ) Additional 1 star deducted for accessibility to hotel and room. The coded doors clearly cause issues for most. A simple key system would be better and a local apartment complex uses this system very effectively. I also prefer a B&B where the owner is in attendance, maybe that’s just me. Anyhow this B&B is sufficient. Just don’t have high expectations
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 2, 2023
This is more of an air b n b, and quite a small one; it's not a hotel. The proprietors are not on site and there were no evident breakfast facilities when we were there. It was clean and well maintained. It was close to quite a noisy main road. We were kept awake by the guests below our room having a party.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 26, 2023
I don't know what all these bad reviews are about but I nearly cancelled reading them!!! I'm glad I never. Yes the twin room was tiny but it was somewhere for 2 friends to to sleep after a night out. It was spotless and beautifully decorated. We went through the back gate aswell. The owner gave me simple instructions over the phone as we checked in after 4pm. Easy peasy . Rear garden is lovely and will be lovely in the summer. We didn't have any breakfast. Parked my car in the car park opposite......footsteps away.. £10 over night. Short walk into Chester bars and restaurants. Ps, if your expecting to eat out in Chester on a Saturday night,.,book a table in advance
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 9, 2023
Absolutely dreadful, from tacky wallpaper, a toilet seat that wasn’t secure in fact the whole bathroom was squeezed into a cupboard. Bed was uncomfortable and the cleanliness was questionable Definitely not worth the price tag

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: Before 11:00
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:£ 5.00 (approx. S$ 8.53) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 6
With a stay at Maison Claire in Chester, you'll be a 3-minute walk from Chester City Walls and 15 minutes by foot from Chester Racecourse. This guesthouse is 2.8 mi (4.5 km) from Chester Zoo and 6.5 mi (10.5 km) from Cheshire Oaks Designer Outlet.

Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.

Breakfast is available for a fee.

Featured amenities include complimentary wired internet access and luggage storage. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 6 guestrooms.

Services & Amenities

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Frequently Asked Questions

How much does it cost to stay at Maison Claire?

Prices at Maison Claire are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Maison Claire?

The closest airport is Chester Airport. It is 8.8km from the hotel and approximately a 19 minutes journey by taxi.

What are the check-in and check-out times at Maison Claire?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does Maison Claire provide airport transfer services?

No, the Maison Claire doesn't provide airport transfer services.

Does Maison Claire have a swimming pool?

No, Maison Claire doesn't have a pool.

Does Maison Claire have fitness amenities?

No, Maison Claire doesn't have fitness amenities.

Does Maison Claire provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Maison Claire have non-smoking rooms?

Yes, Maison Claire has non-smoking rooms. Please view the hotel listing for details.

Does Maison Claire provide breakfast?

Yes, Maison Claire provides breakfast.

Does Maison Claire have a restaurant?

No, Maison Claire doesn't have a restaurant.

About This Property

Nearest AirportLiverpool John Lennon Airport
Distance to Airport38.41KM
Nearest Train StationChester Station
Distance to Train Station0.9KM
Average Price FromSGD143
Hotel Star Rating3