Hotels near Chester Airport, Chester

The expression 'it is what it is' is oft used these days and seems made for Holiday Inns, Travelodges, Premier Inns etc. The general gist being, you get what you pay for; don't stay in a budget hotel and expect premium. To be honest, the hotel was absolutely fine. Yes it's a bit rough around the edges and the rooms were old and worn, however it's location is very good and the breakfast was surprisingly enjoyable. I probably wouldn't have bothered writing a review were it not for the pool. This was actually one of the main reason we booked the hotel; it was one night away with the kids and the bonus of having a pool always keeps them happy. The warning signs were there in the changing rooms which looked iffy but when you dip your toe in the pool and it's a pleasurable warm, you dismiss the worries. That is until you ease yourself into the pool, look into the water and realise the deep blue colour is actually caused by the amount of dirt floating in the pool. I raised my hand out of the water at one point to wave at my family and had several strands of hair (not my own) hanging off it. Have you seen the remake of National Lampoons Vacation when they accidentally go swimming in a cesspool. Ok ok I'm exaggerating but you get the point. I don't know whether the filter wasn't working properly - I know nothing about pool maintenance - but in my experience I feel it shouldn't be difficult to make pool water cleaner than that. As we all agreed, I could have handled swimming in cleaner colder water so Holiday Inn please turn down the temperature and what money you save, spend it on cleaning up the pool.

My husband and I spent 2 nights in this lovely relaxing but friendly hotel. The room was big.. clean..nicely decorated and very comfortable. The food was excellent and plenty of it on offer. We wouldn't hesitate to recommend The Village Hotel to family and friends or to return to stay in the future.

We have had a lovely stay, and it would only take a few tweaks to make this hotel better. Good: *It's in the perfect location, we took an uber into the centre of Chester for less than £5. *Breakfast was relaxed with a great selection as a buffet service. *Spacious room with all the amenities you need. *Plenty of free parking. *Beautiful grounds and really quiet at night. *Great value for money Needs Improving: *Cleaning standard is average, black mold around the taps in the bathroom that could be easily resolved. *Bathroom floor was desperate for a good mop *Bed wasn't the comfiest as 2 twins fastened together leaving a gap in the middle. *Staffing levels affecting customer service levels, we decided to order room service, took an age to answer the phone and then said could be collected from reception, kind of goes against the point of room service, so we left it, not great for the hotels add on sales if that happens everytime. *No enough bar staff, we ordered food but it was cold and one meal was not what we ordered but too hungry to wait for it to be replaced, apparently fish finger sandwich is identical to fish and chips anyway according to the waitress! Like I said it won't take much for this hotel to raise it's customer service standards to an excellent level, more staff will fix most of the issues, despite everything mentioned we would probably stay again.

What a great place to visit Chester from. We got in early to guarantee a good on-site parking place, and were then met by the most pleasant receptionist. The room (a Smart Studio) was delightful, spacious, clean and modern. The bathroom was excellent and we were very pleased to see and use the walk-in shower. The bed was very comfortable, too. The excellent location meant that we walked into the city centre within 5 minutes, but we were far enough away not to be disturbed by late night revellers from the pubs and clubs. Although we were initially concerned at hearing the hourly bell chimes from the racecourse, we needn't have worried, they end at 11pm. The 'quick grab' breakfast suited us fine, not being great fans of the 'full english' breakfast anyway. With so many good eating places within easy reach there was no need to use the excellent cooking facilities. Overall, we couldn't recommend it highly enough. Just what we wanted and at a great price.

Do not stay here! Save your money and go to a else where.. Reading some positive reviews I actually feel these people are family and friends lying to boost ratings because I tell you now it’s lies. So il just break it down No lifts to support with cases and prams Short staffed had the same people running from the bar to the front desk Bedroom is very dated, dirty carpet, ripped wallpaper, worn out sofa beds. The room stank of musk and damp. Walls are thin you can hear everyone walking around and banging doors. Between 3 and 4am we heard a truck outside, metal trollies being dragged and clanking about for around an hour (we guessed it was a delivery) again we have a 10 month baby, that racket did not help in anyway! It is freezing during the evening, we put the dated heating system they have on this did not help at all. When we turned it off what I can only describe as the fire alarm sounded, this put us a damper on the night some more. (When speaking to staff the next day we were told it was in fact someone in another room setting off the fire alarm elsewhere in the hotel) Bathroom is disgusting, nail sticking out on the door so make sure you use the handle not a palm push, sink flooded when used, when toilet was flushed water poured onto the floor and into the bin, no room for your personal toiletries and a make up bag, no hair dryer in the room. No door handle tags to tell staff to leave going into the room while you are out, we got back and noticed because the bins had been emptied (they were no where near full) The main reason we chose this hotel was the pool. When we asked about the facility we were just simply told how to get to the room by the desk staff. Upon reaching the area down the dark corridors we noticed there was no one monitoring the pool and gym area (put us off as we have a 10th month old) god forbid anyone needed any help. Wifi is shocking and phone connection is none existent on o2 Thank god we didn’t book any food here because god know what we would have been served based on the cleanliness of the Hotel. My husband did give the manager/owner an ear full before leaving and disclosed all the points I have made. His response, ‘we are currently working on upgrading the hotel (work harder) and will give you a discount on your next stay’.. he was told he couldn’t pay us to come back! My favourite part of my stay was leaving. All in all the place needs a revamp and a good clean.

Booking was somewhat painful as I tried to book online and it wouldn't confirm. Emailed hotel and never received a reply so rebooked. Location is adjaent to race course and just 5 minutes walk to everything Chester has to offer. Good parking facilities. Check in was very easy after 2pm. We had a room on 3rd floor which was very clean and warm. There was traffic noise from outside but that is to be expected. Tea/coffee making facilities in room. No iron but we had our own with us. Good breakfast in morning with something for everyone. We have stayed in other Holiday Inn in Chester and this is by far the best in terms of location, cleanliness and favric of the building

We were a group of 10 girls and were assured of 5 twin rooms when one of us rang hotel but this was not provided on check in The bar lacked any atmosphere and staff lacked any personality My friend accidentally knocked over her expensive glass of wine untouched and was not offered a replacement she had to pay again Not an expected response from a big chain hotel On the positive side housekeeping staff were excellent looking after our needs and providing us with glasses and ice buckets as we were celebrating two milestone birthdays Rooms were comfortable and clean and a decent size

We parked in the Grosvenor shopping centre (£10 for 24hrs) walked through the mall to the hotel. Modern, fresh design reception and nicely decorated bar and restaurant. Quick check in, clean room, comfortable beds. Waitress Lelde was spot on and gave excellent service. Limited menu with our Secret Escape deal but adequate for the price we paid. Room a little hot/stuffy as we couldn't open the window, but it did have AC we could have probably played around with. Breakfast had a hot buffet and a selection of cereal and bagels, bread and pastries. Small little containers of over night oats and fresh cut fruit containers were really nice. Drinks machines dispenses the usual latte etc or another had fresh juices. I didn't see any decafe options though. Hotel was spot on, although Chester high street has gone down hill. Lots of boarded up shops. The shops remaining are jewellery shops, cafes or a few clothes shop. Shame there lacks the independent original shops that tourist love to look around for something different. Would recommend if we had to visit the city again and I'm quite a fussy traveller!

Great Hotel, with lovely rooms ( I tad dated for some tastes). Service was first class, with a lovely meal in the brasserie eaten. Breakfast is high standard with good old table service, the brasserie is a lovely room for meals. Wife had a massage in the spa, which was one of the best she had had! Car park near Hotel, cases taken to room, staff very friendly and more than happy to help. Location right in the middle of Chester for close access to shops, Bars and restaurants Only Negative, Breakfast could have been hotter. And added service charges to bill automatically. Drinks are very expensive, but to be expected for a 5 start Hotel

We enjoyed our stay at the hotel. It was clean, staff were very friendly and helpful. We started with a little problem, but once brought to their attention, they took care of us. There is an elevator to the 2nd floor. The other option is 2 flights of stairs... With heavy cases, it would be challenging. There is an onsite restraunt and the food is good, a Mcdonalds close by and also a diner. Im not sure if it would be possible for them to make some changes, but here are some things we noticed. There is no ice machine. Had to ask at the bar for ice. It could do with a coin-operated washer and dryer. I tried to use the phone and was told it wasn't working for out side calls, needs an alarm clock in the room, larger extractor fan in the bathroom to remove the steam when showering, there was some mold on the ceiling because the fan could not remove the steam gast enough. The water pressure was not good.