Ji Hotel (Chengdu Shuangliu Airport) Guest Reviews
4.8/5
Excellent
790 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(790)
Positive reviews(783)
Reviews with photos/video(60)
Friendly front desk staff(69)
Delicious breakfast(55)
Quiet & comfortable(38)
Large rooms(37)
Offers pick-up/drop-offs(34)
Convenient for shopping(23)
Close to airport(21)
Perfect for business trips(15)
Negative reviews(7)
Guest User
Family Room
Stayed in Aug 2023
Travel with friends
72 reviews
4.7/5
Amazing
Posted on Nov 13, 2023
Complete facilities and great staff, and the room is clean and spacious
Response from Property: 非常感謝您的肯定,我們也會繼續保持並提升,希望您再次入住有更好的體驗,祝安康。
Guest User
Superior Double Room
Stayed in Aug 2022
Business travellers
10 reviews
5.0/5
Outstanding
Posted on Sep 26, 2022
I will definitely come back, whenever I visit Chengdu. Location is amazing. Airport is near and there is a shopping mall right behind the hotel. There is a wanda mall just few minutes walk from the hotel. Also there is seaside city mall in a walking distance.
Hotel is very clean and all the staffs are very friendly. Had a very comfortable stay.
Response from Property: 非常您的肯定,我們也會繼續保持並提升,希望您再次入住有更好的體驗,祝安康。
Guest User
Superior Double Room
Stayed in Jul 2022
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Aug 12, 2022
The hotel is clean, tidy and quiet, ideal for rest. The lady at the front desk is super nice, polite and warm. Will definitely stay again in the future.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your review of our hotel during your busy schedule. Your affirmation is the biggest motivation for our work. Clean environment and warm service are our job duties. We will continue to work hard and strive for better. We look forward to your next visit! I wish you good health, happiness and well-being!
Guest User
Guestroom (2 beds)
Stayed in Jun 2022
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Jul 21, 2022
Both the front desk and the customer service are very enthusiastic and patient, and they will be very enthusiastic to help you solve any problems. There is also a laundry room and clothes dryer, very nice hotel.
Original TextTranslated by Google
Response from Property: Your satisfaction is a great honor for Xiaoji. Meeting you is a kind of shallow Zen, and I, in the deepest Zen of the world, are waiting for your return! Xiaoji, you deserve it!
Guest User
Superior Twin Room (Memory Foam Mattress)
Stayed in Jun 2022
Family
1 reviews
3.2/5
Posted on Jul 9, 2022
Originally, I went for the whole season chain, but this time I felt very bad about the front desk. First, the front desk did not inform that the floor of the room was being renovated when I checked in. I asked, can this meet the standard of occupancy? Has it been tested? Are we treating us as "human activated carbon"? Second, the front desk knew that we had brought a child of several years, and arranged us in a room that had just replaced the wallpaper for a few days. The sound of KTV outside at night is extremely noisy. Anyway, I will not be able to live in Chengdu for the whole season.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your review of our hotel during your busy schedule. I am sorry for the bad feeling you have brought. Regarding your question, we have learned the specific situation from the staff and provided them with relevant training. Please continue to pay attention to us, and all the staff of JI Hotel Chengdu Shuangliu Airport welcome you to visit us next time! I wish you good health and smooth work!
Guest User
Superior Double Room
Stayed in May 2022
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Jun 6, 2022
The environment is clean and tidy, quiet and comfortable, not far from the airport, the price is right, staying in this hotel for the second time, overall I feel good, the next business trip will give priority to
Original TextTranslated by Google
Response from Property: Your satisfaction is a great honor for Xiaoji. Meeting you is a kind of shallow Zen, and I, in the deepest Zen of the world, are waiting for your return! Xiaoji, you deserve it!
chiluosheng
Superior Double Room
Stayed in Mar 2022
Business travellers
14 reviews
5.0/5
Outstanding
Posted on Apr 25, 2022
🚗 Transportation: convenient environment
🧹Hygiene: Very clean and homely feeling
🍃Environment: It is very convenient to have shopping malls nearby
🔔Service: The front desk customer service is very polite
Original TextTranslated by Google
Response from Property: Hello dear guests! First of all, thank you very much for your affirmation of the hotel. Getting your satisfaction is the purpose and biggest goal of our service. We will continue to work hard to do better, so that every guest can feel our attentive service. JI Hotel Chengdu Airport All the staff of the store look forward to your visit again, and hereby wish you and your family a healthy and happy, happy and healthy!