Went here for an unplanned staycation when my children were driving me mad at home. Very child friendly and the employees are lovely. It’s not the kind of place to come if you don’t like children, noise or a bit of wear and tear. The water park next door is really noisy but at least it drowns out the sound of your own children bickering (no pun intended). Bit of a hiccup with room service but they were very good about it, alls well that ends well, and anyway it turned out to be a blessing in disguise as the pool is open to 10pm and the water park across the way stopped pumping out loud music at 7.30 so we had a lovely evening swim. Same went for the morning we got in the pool at 9am and it was still fairly quiet until we got out at 11.30am. Room service food was fine, I don’t think especially pricey for a hotel of this kind and frankly there is nothing to stop you going to the global centre for something else if you’d rather. Pool is nice and saves you from entering the absolute bedlam of the waterpark next door (I went once before, never again, not for the faint of heart). Breakfast was very nice, plenty of choice. Before we left I put my bags in left luggage and went to the Global Centre where I bought makeup and we all had macdonalds and left happy. Overall we had a fun time. I then forgot something I’d left in the room, called slightly panicky, they located it and called me back within minutes. Really impressed.
One slight annoyance was that I couldn’t find a machine that would rent me a phone charger pack, unlike others I’ve used in Chengdu both machines I found claimed they could only rent to Chinese nationals.
Overall though I’d definitely go back again for a change of scene and a hotel where children are welcome.