Four Points by Sheraton Chengdu Tianfu New Area

The hotel has a five-star level and is very good. The front desk is friendly and the breakfast is rich.

Sheraton Hotel is an internationally famous hotel and the price is not cheap. The overall feeling is good. The room is about 30 square meters. The room is clean and comfortable. But as a big brand hotel, there are some problems. ①The room smelled of smoke. When I booked the room, I mentioned that I would stay in a non-smoking room. ② In the room on the eighth floor where we stayed, the direction of the switch for showering the shower room with the shower room and the hand shower were exactly opposite to the instructions. The guest originally wanted to use the hand shower to shower, but when the switch was turned on, water came out of the shower room, which made people feel excited. Shivering, embarrassing. This should be due to the lack of seriousness of the plumbers and inadequate management! ③The service staff of the five-star hotel are dressed in strange clothes! The receptionists in the lobby and the male waiters in the restaurant wear sweatshirts to work and behave very casually and irregularly, which makes customers suspect that this is an internationally renowned hotel. I hope the hotel can correct the above problems.

Facilities: The hotel has only been opened in the past two years, and the facilities are relatively new. Hygiene: The trash can is a bit dirty. If you can't clean it after every check-out, then at least clean it regularly, such as two or three times a week. I took a photo of the trash can and you can see the obvious dirt. Environment: Overall, it's very good. There are some construction sites around, but fortunately it's nearing the late stages of construction, so it won't be too noisy. There is a Tianfu Park Station about 300 meters away. It is very convenient to go everywhere by subway. Service: Service is ok. Children under 1.2 meters are free of charge for breakfast. Breakfast is a buffet and tastes good. Shower room: After taking a shower, the floor drain kept making a dripping sound. After turning off the water for ten minutes, it was obvious that there was almost no water. There was actually a sound of water dripping down from the floor drain. The echo of the sound was loud. I just You can use a towel to plug the floor drain to absorb water and cover up the sound. There are shortcomings, but overall it's good.

Service: The hotel staff are warm and friendly and answer all your questions. Facilities: Comfortable bedding and complete fitness equipment Hygiene: clean and tidy Overall a very good stay experience👍🏻