Hampton by Hilton Chengdu Kuanzhai Alley Reviews

The room was small, and so was the bed, which made it a bit tiring to sleep with a child. Although it's advertised as the Kuanzhai Alley branch, it's actually a taxi ride away. The only good thing is that the room rate wasn't expensive, and you could pack up breakfast to go.

The front desk service was excellent. The water pressure in the facilities area was quite stable, and the underground parking was very convenient and spacious. There are also plenty of dining options nearby. The 5th floor has a laundry room that's free to use 24/7. Highly recommend staying here.

This hotel is great, and the service is excellent. Everyone, from the housekeeping staff to the front desk, greeted us with a smile. They were very responsible and quick to answer and resolve any issues we had. The room was clean and tidy, well-equipped with amenities, including green tea and a local tourist map. The breakfast was also quite diverse. I highly recommend staying here.

This Hampton Inn met the brand's usual standards. The room was a bit small, but the bedding was very comfortable and the toiletries were quite good. It's a few kilometers' walk from Kuanzhai Alley, so we had dinner in a nearby residential area instead. The restaurant was tiny, but the food was delicious! The breakfast selection was a bit limited, and the dining area felt a little cramped, being entirely indoors with no windows, so you couldn't see outside.

The lady at the front desk was incredibly attentive and helpful. The room decor was cozy, and I slept really well. The housekeeping staff always greeted me warmly in the hallways, which was a lovely touch. They also provided black tea bags and there's a laundry room available anytime. You can even store your luggage after checking out. Plus, parking is free! This hotel is definitely worth recommending.

The room had black tea, and it was super convenient to have a robot deliver items. The front desk staff were warm and attentive. I'll definitely choose this hotel again. It's clean and tidy, highly recommend!

The room was clean and tidy. The cleaning staff did a very thorough job, making my stay feel very secure and comfortable. The front desk staff were all very warm and enthusiastic. I was very satisfied with this stay. It was also very convenient that there's a robot downstairs on the first floor to deliver takeout. The room was also equipped with black tea, which I really liked. Highly recommend!

The hotel breakfast offers a wide variety of delicious options, and the service is incredibly attentive, making you feel right at home. I especially appreciated the selection of both Western and Chinese breakfast dishes, along with black tea and coffee. The chicken noodle soup was particularly tasty. The staff are warm, friendly, and provide professional and thorough service. I was thoroughly impressed with both the front desk and room service. The robot delivery service for takeaways was also a great convenience throughout my stay, making for a truly comfortable trip.

Facilities: Fully equipped. Cleanliness: Very good. Environment: Nice and new. Service: The breakfast was excellent. Transportation: It's about a 10-minute walk between two subway stations, which makes getting around very convenient. Definitely worth experiencing.

Upon entering the hotel lobby, the front desk staff greeted me politely and proactively asked about my check-in needs. The service was excellent. The room itself was clean and tidy, and it even came with coffee and green tea sachets, plus a tourist map of Chengdu. Really impressive!

This is by far the most comfortable hotel I've stayed at in Chengdu. It offers great value for money. I stayed for four nights. While the room wasn't huge, the bedding was incredibly comfortable. The hotel staff were also very attentive; on the first night, there was a small issue with my door lock, and they immediately moved me to a new room the next day – they really go the extra mile for their guests. They even gave me a small gift upon check-out, which was a lovely touch. Very satisfied!

Extended my stay for another two days, and it was really great! The staff are so welcoming, and the breakfast is genuinely good with a wide variety of options. They even have a robot deliver meals! When we checked out, they gave my child a panda toy, which was a lovely touch. Thank you!

The breakfast was quite comprehensive, with all the usual varieties. The room was very comfortable, clean and tidy, and the bed was super comfy, so I slept really well at night. The service was also excellent, the location was great, and the price was just right. I'll definitely come back next time.

The soundproofing is excellent, and the bathroom with its intelligent toilet and high-quality toiletries showcases thoughtful attention to detail. The staff's service was truly exceptional; they were very patient and helpful whenever I needed assistance. A big thank you to the staff! There's also a laundry room on the fifth floor, and my room had a green tea sofa bed. This hotel is highly recommended, and I would definitely choose it again.