I thought the hotel environment was pretty good, and it was close to our company. I planned to receive customers to stay in this hotel for a long time. I booked it several times, and every time I brought customers to check in at night, the front desk staff were lazy and not professional. Quality, courtesy and politeness, expressionless face, like owing her money. We are also a company in the hotel industry. From a professional point of view, the front desk staff is too unprofessional. The most difficult thing is to issue invoices. As a company consumption, you definitely need a ticket. Every time you send a customer to want to issue a ticket, the waiter will say that it is too late and no one will issue the ticket. Are you not a person sitting there? Okay, let's open it next time. I specifically found a time earlier, after 8 o'clock in the evening, I issued an invoice for at least half an hour. The two front desk girls checked my orders over and over again like the thief. I wrote the order records, date and amount on the paper with pen and paper. I still said it was wrong, and then I showed her the order records with my mobile phone. After reading it, the most excessive thing is to throw the phone directly on the stage. Although the action is not big, it does not respect the courtesy of the guests at all. Shouldn't guest invoicing? Never stay in this hotel again, the staff quality training is too bad! ! !
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