To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(1621)
Positive reviews(1592)
Reviews with photos/video(318)
Friendly front desk staff(162)
Comfortable bed(143)
Delicious breakfast(85)
Convenient for shopping(54)
Loved the massages(46)
Well designed(35)
Located in the city centre(25)
Negative reviews(29)
Guest User
Family Friendly Family Room
Stayed in Dec 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Dec 6, 2024
Location is good. Food street nearby (望平街). Room is spacious and clean. Recommended
Response from Property: Thank you for staying at Chengdu [Ben] Hotel (Taikoo Li Branch) and taking your precious time to share your stay experience. I hope you have a good time here. The hotel is located in the heart of Chengdu, only a 5-minute walk from Taikoo Li and a 10-minute walk from Chunxi Road. It is close to the subway and bus stations. On the left side of the hotel is Xiangxiang Lane, the "Folk Food House of Western Sichuan", and a 10-minute walk to Chengdu's tallest surface building, the 339 TV Tower. There are many choices of gourmet food near the hotel: high-end fashionable restaurants, niche independent coffee shops, authentic street snacks with a strong market flavor, etc. Come to Chengdu and stay at Ben Hotel~ Lobby-Ben Xiao
Breaddy
Benqu Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet)
Stayed in Oct 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 3, 2024
The location is very convenient and I found that the staff in the hotel is very helpful😭 they give a free upgrade room for us, thanks to 笨嵩嵩 who helps us to check in, all the staff here is very helpful and friendly. The hotel located at the most lively area in Chengdu, is a night market and a lot of bar downstairs, is not far to Taiguli and Chunxi road too. I have a nice stay here, they clean and change our towel everyday🥺 I enjoyed my trip and fall in love with Chengdu🥺 Higly recommended this hotel! Thanks for all the help, I will stay in here again if I go to Chengdu again!
P.S: I forgot to take picture about the hotel but definitely a nice stay I swear 🥺
Response from Property: Thank you for staying at Chengdu [Ben] Hotel (Taikoo Li Branch) and taking your precious time to share your stay experience. I hope you had a wonderful time here. The hotel is located in the heart of Chengdu, only a 5-minute walk from Taikoo Li. , Chunxi Road, a 10-minute walk away, close to the subway and bus station. On the left side of the hotel is Xiangxiang Lane, the "Western Sichuan Folk Food Yuefu", and a 10-minute walk to the 339 TV Tower, the tallest surface building in the capital. There are many gourmet food options near the hotel: high-end fashionable restaurants, niche independent coffee shops, authentic street snacks with full market flavor, etc. can be found all at once. When you come to Chengdu, stay at Ben Hotel~ Front Office-Ben Xiao
Guest User
Benqu Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet)
Stayed in Aug 2024
Couples
19 reviews
5.0/5
Outstanding
Posted on Nov 28, 2024
Hotel located right beside food street and in the hipster market street. The bedroom equipped with modern facilities, adjustable bed and comfortable design. Walking distance to nearby attractions.
Response from Property: 感謝您入住成都【笨】酒店(太古裏店),並花費寶貴時間分享您的入住體驗,希望您在此度過了美好的時光,酒店地處於成都心臟地帶,距離太古裏僅5分鐘步行距離、春熙路10分鐘步行距離,緊鄰地鐵、公交站,酒店左側即是“川西民俗美食樂府”香香巷,步行10分鐘可達成都最高地表建築339電視塔。酒店附近饕餮美食選擇眾多:高端時尚餐廳、小眾獨立咖啡店、市井味十足的街頭地道小吃等可一網打盡。來成都,就住笨酒店哦~前廳-笨小
Guest User
Benqu Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet)
Stayed in Dec 2024
Family
2 reviews
4.7/5
Amazing
Posted on Dec 7, 2024
The hotel is very nice & clean in a very good location, walking distance to Chunxi Road centre. There are lots of restaurants & mini markets around this hotel. The staff do not speak English, but they use the Translation app and are very eager to help, so no issue with communication. Special mention to the young guy at Reception who is very nice & helpful. We got a free room upgrade, Thank you for this. The only downside is that the rooms feel a bit hot & muggy since the aircon/heating system can not be adjusted, so there's only hot air coming out. We didn't turn it on during our stay and opened the windows for fresh air.
Response from Property: 酒店回覆內容: 感謝您入住成都【笨】酒店(太古裏店),並花費寶貴時間分享您的入住體驗,希望您在此度過了美好的時光,酒店地處於成都心臟地帶,距離太古裏僅5分鐘步行距離、春熙路10分鐘步行距離,緊鄰地鐵、公交站,酒店左側即是“川西民俗美食樂府”香香巷,步行10分鐘可達成都最高地表建築339電視塔。酒店附近饕餮美食選擇眾多:高端時尚餐廳、小眾獨立咖啡店、市井味十足的街頭地道小吃等可一網打盡。來成都,就住笨酒店哦~前廳-笨小
WYY
Benqu Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet)
Stayed in Nov 2024
Family
11 reviews
4.7/5
Amazing
Posted on Nov 25, 2024
weakness were not breakfast and it’s really hard when I dragged my luggage on the floor. But the location really nice and convenient
Response from Property: 感謝您入住成都【笨】酒店(太古裏店),並花費寶貴時間分享您的入住體驗,希望您在此度過了美好的時光,酒店地處於成都心臟地帶,距離太古裏僅5分鐘步行距離、春熙路10分鐘步行距離,緊鄰地鐵、公交站,酒店左側即是“川西民俗美食樂府”香香巷,步行10分鐘可達成都最高地表建築339電視塔。酒店附近饕餮美食選擇眾多:高端時尚餐廳、小眾獨立咖啡店、市井味十足的街頭地道小吃等可一網打盡。來成都,就住笨酒店哦~前廳-笨小
Eunice
Yanzhihong Premier Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet + Projection Screen + Evabox)
Stayed in Nov 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Nov 21, 2024
I recently had the pleasure of staying at Benrat Hotel and I must say it exceeded all my expectations. The hotel’s environment is truly a haven of peace and elegance. From the moment you step into the lobby, the attention to detail in the design and the calming ambiance set the tone for a memorable stay.
The rooms were immaculately clean, well-appointed, and designed with comfort in mind. I particularly appreciated the thoughtful touches, such as complimentary amenities, cozy bedding, or beautiful views. The overall environment feels warm, inviting, and luxurious.
What stood out the most, however, was the exceptional service provided by the staff. Every team member I encountered, from the front desk to housekeeping staff, was professional, courteous, and genuinely attentive. They went above and beyond to ensure my comfort and satisfaction, always with a smile.
Special thanks to all the front desk staff and 笨小洋who made my stay even more special by my request and help to order meituan.
In summary, Benrat Hotel combines a beautiful setting with outstanding hospitality, making it a perfect choice for anyone seeking a memorable experience. I will definitely be returning and highly recommend this gem to fellow travelers.
Response from Property: 感謝您入住成都【笨】酒店(太古裏店),並花費寶貴時間分享您的入住體驗,希望您在此度過了美好的時光,酒店地處於成都心臟地帶,距離太古裏僅5分鐘步行距離、春熙路10分鐘步行距離,緊鄰地鐵、公交站,酒店左側即是“川西民俗美食樂府”香香巷,步行10分鐘可達成都最高地表建築339電視塔。酒店附近饕餮美食選擇眾多:高端時尚餐廳、小眾獨立咖啡店、市井味十足的街頭地道小吃等可一網打盡。來成都,就住笨酒店哦~前廳-笨小
Chun Teik
Benshiguang Suspended Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet)
Stayed in Nov 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 14, 2024
Location is strategic, 10 mins walk to ChengDu IFS. Room is in clean condition, and service is nice too xD!
Response from Property: Thank you for staying at Chengdu [Ben] Hotel (Taikoo Li Branch) and taking your precious time to share your stay experience. I hope you had a wonderful time here. The hotel is located in the heart of Chengdu, only a 5-minute walk from Taikoo Li. , Chunxi Road, a 10-minute walk away, close to the subway and bus station. On the left side of the hotel is Xiangxiang Lane, the "Western Sichuan Folk Food Yuefu", and a 10-minute walk to the 339 TV Tower, the tallest surface building in the capital. There are many gourmet food options near the hotel: high-end fashion restaurants, niche independent coffee shops, authentic street snacks with full market flavor, etc. can be found all at once. When you come to Chengdu, stay at Ben Hotel~ Front Office-Ben Xiao
Guest User
Benqu Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet)
Stayed in Oct 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Nov 5, 2024
Clean room with everything decorated and provided with their cutey Benrat's theme. The staffs are helpful too, especially thanks to ShiYi (诗意) and BenYi (笨一) on good food recommendation and also keeping our luggage safe after we checked out (as our bus to airport is at night, but we will be exploring ChengDu in the afternoon).
Response from Property: Thank you for staying at Chengdu [Ben] Hotel (Taikoo Li Branch) and taking your precious time to share your stay experience. I hope you had a wonderful time here. The hotel is located in the heart of Chengdu, only a 5-minute walk from Taikoo Li. , Chunxi Road, a 10-minute walk away, close to the subway and bus station. On the left side of the hotel is Xiangxiang Lane, the "Western Sichuan Folk Food Yuefu", and a 10-minute walk to the 339 TV Tower, the tallest surface building in the capital. There are many gourmet food options near the hotel: high-end fashionable restaurants, niche independent coffee shops, authentic street snacks with full market flavor, etc. can be found all at once. When you come to Chengdu, stay at Ben Hotel~ Front Office-Ben Xiao
Wanvisa
Benqu Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet)
Stayed in Jun 2024
Solo travellers
5 reviews
4.7/5
Amazing
Posted on Jun 30, 2024
Such a good place
6/9
Response from Property: Receive your full star praise~ Little Benben is very happy! Thank you for your love!! ~~【笨】 is located in Taikoo Li business district, go out to the Internet celebrity spot, next to Xiangxiang Lane, 10 minutes walk to Taikoo Li, the geographical location is very superior, which is also our little pride~ Of course, we pay more attention to the comfort and experience of the guests~~ The smart devices in the room can increase the convenience, and the massage and lifting bed can also relieve your travel fatigue~~ Thank you very much for your comments, your praise is the greatest encouragement to us~~ We are also looking forward to meeting you again~~ Check in and experience all our formats~ Thank you for your warm recommendation~~ I wish you a happy day~~ Front Office - 笨小
edsel123
Benqu Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet)
Stayed in Nov 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Nov 8, 2024
笨可服务
Seriously great stay!
Glad to have booked this place😄
Response from Property: 感謝您入住成都【笨】酒店(太古裏店),並花費寶貴時間分享您的入住體驗,希望您在此度過了美好的時光,酒店地處於成都心臟地帶,距離太古裏僅5分鐘步行距離、春熙路10分鐘步行距離,緊鄰地鐵、公交站,酒店左側即是“川西民俗美食樂府”香香巷,步行10分鐘可達成都最高地表建築339電視塔。酒店附近饕餮美食選擇眾多:高端時尚餐廳、小眾獨立咖啡店、市井味十足的街頭地道小吃等可一網打盡。來成都,就住笨酒店哦~前廳-笨小
Yoke Wen
Benqu Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet)
Stayed in Oct 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 10, 2024
Very good experience. Staff very nice. Will come again. Thanks
Response from Property: 感謝您入住成都【笨】酒店(太古裏店),並花費寶貴時間分享您的入住體驗,希望您在此度過了美好的時光,酒店地處於成都心臟地帶,距離太古裏僅5分鐘步行距離、春熙路10分鐘步行距離,緊鄰地鐵、公交站,酒店左側即是“川西民俗美食樂府”香香巷,步行10分鐘可達成都最高地表建築339電視塔。酒店附近饕餮美食選擇眾多:高端時尚餐廳、小眾獨立咖啡店、市井味十足的街頭地道小吃等可一網打盡。來成都,就住笨酒店哦~前廳-笨小
Guest User
Benqu Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet)
Stayed in Jan 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jan 11, 2024
Good, good service,Good, good service, Good, good service,
Response from Property: I have received your full-star praise ~ the little fools are very happy! Thank you even more for your love! ! ~~[Stupid] is located in the Taikoo Li business district. It is an Internet celebrity spot, next to Xiangxiang Lane, and a 10-minute walk to Taikoo Li. The location is very advantageous. This is also our little tsundere~ Of course, we pay more attention to the comfort and experience of our guests. Feel~~The smart equipment in the room can increase convenience, and the massage lift bed can also relieve your travel fatigue~~Thank you very much for your review. Your praise is our greatest encouragement~~We also look forward to seeing you again. Meet~~ Check in and experience all our businesses~ Thank you for your warm recommendation~~ I wish you happiness every day~~ Front Office - Benxiao
Ross
Yanzhihong Premier Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet + Projection Screen + Evabox)
Stayed in Oct 2023
Couples
3 reviews
4.5/5
Great
Posted on Oct 25, 2023
Great location, the staff were welcoming and helpful. We stayed in a room overlooking the river and at night and it had great views of the busy street below. The street gets busy at night and there plenty of options for food or drinks if you like drinking.
The room we stayed in was fantastic. The tv is a projector which gets projected onto a screen which has a remote control which you can move up and down. The bed was very comfy and had no problems getting to sleep.
Highly recommend the hotel for a stay while you’re in Chengdu.
Response from Property: Thank you very much for your review~~Sorry for not giving you a satisfactory stay experience! The size of the [Stupid] room is indeed not our highlight, but our fully intelligent room can bring you fun and convenience ~ Our bed can be raised and lowered freely and has a massage function, which will definitely relieve your travel fatigue ~ ~Currently in the summer, evening is the peak time for takeout and late-night snacks. We are extremely sorry that we were unable to deliver the takeout to you as soon as possible. We will investigate the issues you raised one by one. Thank you again for your valuable opinions! [Stupid] is located in the bustling city center and in the Taikoo Li business district. Our little arrogance has a superior location. It is right outside the fashionable district and there are check-in attractions everywhere. You can admire the 339 Tianfu Panda Tower and check in for delicious food. - You can also check in at various internet celebrity check-in points~~ I look forward to meeting you again~~ I wish you all the best~~ Stupid Xiaoyu in the front hall
zoey ngoo
Benqu Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet)
Stayed in Nov 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Nov 21, 2024
Best Choice to stay here! Toilet is the best!
Response from Property: 感謝您入住成都【笨】酒店(太古裏店),並花費寶貴時間分享您的入住體驗,希望您在此度過了美好的時光,酒店地處於成都心臟地帶,距離太古裏僅5分鐘步行距離、春熙路10分鐘步行距離,緊鄰地鐵、公交站,酒店左側即是“川西民俗美食樂府”香香巷,步行10分鐘可達成都最高地表建築339電視塔。酒店附近饕餮美食選擇眾多:高端時尚餐廳、小眾獨立咖啡店、市井味十足的街頭地道小吃等可一網打盡。來成都,就住笨酒店哦~前廳-笨小
Guest User
Benqu Double Bed Room (Smart Control + Sleep Aid Mattress + Smart Toilet)
Stayed in Nov 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Dec 2, 2024
服务:10
环境:10
卫生:10
设施:10
服务:10
Response from Property: 感謝您入住成都【笨】酒店(太古裏店),並花費寶貴時間分享您的入住體驗,希望您在此度過了美好的時光,酒店地處於成都心臟地帶,距離太古裏僅5分鐘步行距離、春熙路10分鐘步行距離,緊鄰地鐵、公交站,酒店左側即是“川西民俗美食樂府”香香巷,步行10分鐘可達成都最高地表建築339電視塔。酒店附近饕餮美食選擇眾多:高端時尚餐廳、小眾獨立咖啡店、市井味十足的街頭地道小吃等可一網打盡。來成都,就住笨酒店哦~前廳-笨小