Hampton by Hilton, Wenjiang, Chengdu

It's really a good experience. The surrounding area is quiet and very convenient. It's close to the subway and easy to take a taxi. The environment is pretty good and it's quite comfortable to live there. Very clean.

The windows are bright and clean, elegant and comfortable, magnificent, and guests feel at home are the representative style of the hotel. Star hotels, unique Wansheng, high-quality services, and world-renowned reputation are the unique charm of the hotel.

Warm and thoughtful service

I stayed in the hotel for a total of three days. I took a shower on the first night and prepared to go to bed. As a result, there were several dead insects and living flying insects on the quilt and pillow. There was also a short hair under the pillow. After calling the front desk, the service staff obtained evidence and confirmed it. It is represented by upgrading and changing rooms (but I don't think there is any difference between the upgraded room and the original room) + according to their hotel's negotiated room rate. Well, it's almost 11pm, so here we go. On the third night today, I was sleeping soundly at 2:30 in the morning. I was overwhelmed by the chatter of the male and female protagonists with loud voices. I called the front desk three times before someone answered the phone. I reported the situation. The service staff knew the reason: the water pipe burst on the 15th floor, and the master was repairing it. . I was angrily asked: Is the water pipe repaired by the master with his mouth? Is the hotel a vegetable market? ! The service staff the day before yesterday said that the arrangement was confirmed and communicated, and it is still the case, with loud noises. Are customers talking ********? Is this a service?

There is a huge problem in the hotel management. The hotel does not take the initiative to inform the guests of the things they forget in the room. They have stayed in hundreds of thousands of hotels, including economical and high-end hotels. Once, it wasn't until the guest asked the front desk for confirmation that it took half a day to find that the leftover items had been found when the room was being cleaned. When writing the review, the hotel called to explain, saying that the work of notifying the forgotten items is the responsibility of the colleagues on the morning shift, but it was after one o'clock in the afternoon when I checked out, so it's not that they didn't notify, it's just that It's not yet time to notify me, but tomorrow morning colleagues should notify me when they go to work, beautiful! ! ! ! To sum up, whether it is the front desk of the guest room, the foreman of the manager or the manager, there is always one or more people who have problems with business integrity and values. At least, there are one or two links in which the person in charge only has the money of the guests and not the guests themselves. There is no need to explain, just understand it by yourself. Bar.

The air conditioner was so poor that I sweated the pillow! The water in the water heater was scalding hot, I felt like I was going to be scalded to death!

[River View Room] I changed three hotels in Wenjiang. This hotel gave me a little surprise. The room was clean and hygienic. The fruit was delivered on the first day. I got up the next morning and opened the curtains. I saw it Snow mountain. I will definitely choose this one when I go to Wenjiang in the future.

Checking in the Hampton by Hilton Chengdu Wenjiang is really good, the service is very warm, welcome with smiles, enthusiastic, beaming, very good! It's also very close to the subway station! It's very convenient to go out, and it's good for eating, drinking, and having fun! The rooms are large in size, large in space and good service. The lobby is very magnificent, it is really a Hilton brand, and the family stayed very satisfied. Dealing with problems is very efficient, there is a free parking lot, it is very convenient, go out to find the sister at the front desk to ask for a parking ticket! The sister who checked out at the front desk politely asked us how we were staying, if there are any suggestions, the service is very user-friendly, the hotel has a free laundry room, the dryer and laundry detergent are free to use, it is very convenient to use. The hotel’s breakfast is delicious, the fruits are fresh, and the lounge area in the lobby is very nice to take pictures, very nice, highly recommended!