Holiday Inn Express Chengdu Xindu

Holiday Inn Express Chengdu Xindu Reviews

Holiday Inn Express Chengdu Xindu

No. 228 West Tianxiang Road, Xindu District, Chengdu, Sichuan, ChinaSee Hotel Details
Holiday Inn Express Chengdu Xindu
Holiday Inn Express Chengdu XinduHoliday Inn Express Chengdu XinduHoliday Inn Express Chengdu Xindu
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1 night

Reviews from Real Guests

9.6/10
Excellent
930 reviews
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(930)
Positive reviews(909)
Reviews with photos/video(145)
Friendly front desk staff(194)
Delicious breakfast(83)
Classy environment(53)
Easy to get around(51)
Quiet & comfortable(35)
Perfect for business trips(26)
Close to metro(18)
Stayed multiple times(13)
Negative reviews(18)
Anonymous007
Superior Double Room
Date of stay: Mar 2024
Business traveller
26 reviews
2.0/10
Posted on Apr 12, 2024
No Air Conditioning. Hotel Staff does not care to fix. Disgusting Smoke smell everywhere in the hotel.
Response from Property: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CHENGDU XINDU. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments
Mercedes Patagnan
Superior 2-bed Room
Date of stay: Jan 2024
Booked for others
219 reviews
8.5/10
Very Good
Posted on Feb 27, 2024
Nice hotel, clean. Nice staff. Also, near to the venue of business office that out guest/s is going to visit.
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn Express CHENGDU XINDU.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
Guest User
Superior Queen Room
Date of stay: Dec 2023
Couple
3 reviews
8.5/10
Very Good
Posted on Jan 27, 2024
Great little hotel, location is a bit off city centre. All cool other wise.
Response from Property: Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CHENGDU XINDU.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.Again, thank you for sharing your comments
Guest User
Superior 2-bed Room
Date of stay: Mar 2023
Family
1 reviews
10/10
Outstanding
Posted on Apr 8, 2023
The Hotel is located not so far from metro station. There is a lot of bars and restaurants around. Breakfast is very good. Room is very clear.
Response from Property: Thank you for taking the time to tell us about your experience at Holiday Inn Express CHENGDU XINDU.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
Kevinsun4401
Superior Double Room
Date of stay: Nov 2023
Business traveller
11 reviews
10/10
Outstanding
Posted on Feb 12, 2024
Great...
Response from Property: 尊敬的賓客您好，感謝您選擇成都新都智選假日酒店！看到您如此滿意，我們也是非常開心，我們會盡最大努力繼續做好，也謝謝您長期以來的支持和信任，真誠期待您的下次光臨！祝您事事順利，天天開心。智選假日賓客關懷團隊！
_FL631784****
Superior Queen Room
Date of stay: Apr 2025
Travelling with friends
6 reviews
10/10
Outstanding
Posted on May 4, 2025
The breakfast is delicious and varied. The room is big enough and very quiet, the corridor has a fresh scent, the high floor has a good view, the 1.8m bed is very comfortable, and the front desk Xiaoshi has good service.
Original TextTranslated by Google
Response from Property: 親愛的客人您好，感謝您給予小智家滿分的評價。為您提供乾淨整潔，温馨舒適的入住環境是我們應該做好的工作，感謝您對我們前台服務人員工作的肯定，我們倍感榮幸。酒店採用全新一代的設計風格更添時尚氣息，免費高速網絡，免費中西式自助早餐，暢爽沐浴和軟硬羽絨枕等更是小智的特色所在。期待您下次可以繼續光臨我們酒店。祝您生活愉快！智選假日賓客關懷團隊
_CFT010000000868****
Superior Queen Room
Date of stay: Mar 2025
Business traveller
4 reviews
10/10
Outstanding
Posted on Apr 7, 2025
I came to Xindu on a business trip. I was received by Xiao Yang, Xiao Li and Xiao Wu at the hotel front desk. I booked a superior king-size bed room. The room was clean and the breakfast was rich. I went to the front desk to send towels and water. They were patient, enthusiastic and efficient.
Original TextTranslated by Google
Response from Property: 親愛的客人，您好~ 感謝您的入住並分享的的入住體驗，感謝您對酒店員工的肯定。酒店地理位置十分優越，酒店樓下就是美食圈，臨近地鐵3號線。自助式的智選早餐，作為小智家的品牌特色，源自大廚們的精心製作，中式早點、西式菜品、現做的麪檔......多種多樣，營養均衡搭配。美味的菜餚、貼心的服務、清爽的餐廳，在這裏，美好的一天又開始了喲。歡迎您再次光臨，祝您生活愉快！智選假日賓客關懷團隊
M428944****
Superior Room (2 Beds)
Date of stay: Feb 2025
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Mar 29, 2025
The front desk staff Xiao Shi Xiao Qing provided very good service and was very patient. The hotel is in a good location, close to the subway. There is a commercial street next to it with many snacks. The hotel environment is good. The room is clean and sanitary. Recommended to stay. Thumbs up
Original TextTranslated by Google
Response from Property: Dear guest, hello~ Thank you for staying at our hotel and sharing your experience. Thank you for your recognition of our hotel staff. The hotel is in a very advantageous location. Downstairs is the food circle and close to Metro Line 3. The self-service breakfast, as a brand feature of Xiaozhijia, comes from the careful preparation of chefs. It includes Chinese breakfast, Western dishes, freshly made noodles... a variety of dishes with balanced nutrition. Delicious dishes, considerate service, and a refreshing restaurant. Here, a beautiful day begins again. Welcome to visit us again and wish you a happy life! Holiday Inn Express Guest Care Team
_yt57706****
Superior Queen Room
Date of stay: Feb 2025
Business traveller
6 reviews
10/10
Outstanding
Posted on Mar 26, 2025
The service of Xiaoshi and Xiaoli at the front desk is very good and polite. The hotel is in a good location. It is close to the subway station. There are many delicious foods nearby. There is a snack street. The hotel room is quiet. Recommended to stay
Original TextTranslated by Google
Response from Property: 親愛的客人您好！感謝您的入住並給予小智滿星好評和對酒店服務人員的認可。酒店位於新都區天香西路228號 ，近新都大道，比鄰地鐵3號線，交通便捷；周邊環境優美，小智家坐落於九街商圈，商圈內不僅可以提供各種美食還有各類休閑之處，讓您在入住期間更加便捷舒適。小智熱誠歡迎您的再次蒞臨，我們將帶給您更多驚喜。祝您生活愉快，天天好心情！智選假日賓客關懷團隊
118254****
Superior 2-bed Room
Date of stay: Feb 2025
Business traveller
19 reviews
10/10
Outstanding
Posted on Mar 19, 2025
The hotel environment is very good. Molly and Mia at the front desk provide warm and thoughtful service.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for giving Xiaozhijia a full score. Providing you with a clean, tidy, warm and comfortable accommodation environment is our job. Thank you for your affirmation of the work of our front desk staff. We are honored. The hotel adopts a new generation of design style to add a fashionable atmosphere. Free high-speed Internet, free Chinese and Western buffet breakfast, refreshing bath and soft and hard down pillows are the characteristics of Xiaozhi. I hope you can continue to visit our hotel next time. I wish you a happy life! Holiday Inn Express Guest Care Team
Pangziyeyaochuntian
Superior Double Room
Date of stay: Feb 2025
Travelling with friends
7 reviews
10/10
Outstanding
Posted on Mar 14, 2025
The service of Xiaoshi and Xiaoli at the front desk is very good. The hotel environment is good. The location is excellent. There are many snacks nearby. The room is relatively soundproof. It is close to the subway station and has convenient transportation.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for giving Xiaozhijia a full score. Providing you with a clean, tidy, warm and comfortable accommodation environment is our job. Thank you for your affirmation of the work of our front desk staff. We are honored. The hotel adopts a new generation of design style to add a fashionable atmosphere. Free high-speed Internet, free Chinese and Western buffet breakfast, refreshing bath and soft and hard down pillows are the characteristics of Xiaozhi. I hope you can continue to visit our hotel next time. I wish you a happy life! Holiday Inn Express Guest Care Team
M233760****
Superior Queen Room
Date of stay: Feb 2025
Travelling with friends
4 reviews
10/10
Outstanding
Posted on Mar 22, 2025
It still feels familiar. Molly and Mia at the front desk are very nice and attentive.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your stay and for giving Xiaozhi a full star rating and recognition of the hotel service staff. The hotel is located at No. 228 Tianxiang West Road, Xindu District, close to Xindu Avenue, adjacent to Metro Line 3, with convenient transportation; the surrounding environment is beautiful, and Xiaozhi is located in Jiujie Business District, which can not only provide a variety of food but also various leisure places, making your stay more convenient and comfortable. Xiaozhi warmly welcomes you to come again, and we will bring you more surprises. I wish you a happy life and a good mood every day! Holiday Inn Express Guest Care Team
216346****
Superior 2-bed Room
Date of stay: Dec 2024
Business traveller
12 reviews
10/10
Outstanding
Posted on Jan 10, 2025
The service of Anna and Molly at the front desk was very good. The room was clean. The hotel breakfast was very good. Recommended
Original TextTranslated by Google
Response from Property: Dear guest, hello~ Thank you for staying at our hotel and sharing your experience. Thank you for your recognition of our hotel staff. The hotel is in a very advantageous location. There is a food circle downstairs and it is close to Metro Line 3. The self-service breakfast, as a brand feature of Xiaozhijia, comes from the careful preparation of chefs. There are many kinds of Chinese breakfast, Western dishes, freshly made noodles... and a balanced nutrition. Delicious dishes, considerate service, and a refreshing restaurant. Here, a beautiful day begins again. Welcome to visit us again and wish you a happy life! Holiday Inn Express Guest Care Team
M227365****
Superior 2-bed Room
Date of stay: Dec 2024
Business traveller
1 reviews
10/10
Outstanding
Posted on Jan 11, 2025
I often travel to Xindu on business. I used to stay in other hotels nearby. This time, I stayed at Holiday Inn Express after being introduced by a friend. I felt that it was worth the money. The stay experience was really great! From the moment I walked into the hotel, I was impressed by the enthusiastic service of the staff. The room was clean, tidy, comfortable and quiet. The mattress and pillow were very comfortable. There was a park around, so it was very quiet at night and I slept until dawn. The hotel's breakfast was very rich, combining Chinese and Western food. The handmade wontons were good, freshly ground coffee, croissants, Sichuan cuisine, hot pot and other delicacies downstairs were rich and varied. After dinner, you can go to the small park at the door for a walk. I strongly recommend this hotel and look forward to staying there next time!
Original TextTranslated by Google
Response from Property: Dear guest, hello~ Thank you for staying at our hotel and sharing your experience. Thank you for your recognition of our hotel staff. The hotel is in a very advantageous location. There is a food circle downstairs and it is close to Metro Line 3. The self-service breakfast, as a brand feature of Xiaozhijia, comes from the careful preparation of chefs. There are many kinds of Chinese breakfast, Western dishes, freshly made noodles... and a balanced nutrition. Delicious dishes, considerate service, and a refreshing restaurant. Here, a beautiful day begins again. Welcome to visit us again and wish you a happy life! Holiday Inn Express Guest Care Team
118445****
Superior Queen Room
Date of stay: Dec 2024
Travelling with friends
24 reviews
10/10
Outstanding
Posted on Jan 5, 2025
Anna and Molly at the front desk provided good service. The room was clean and the hotel was in a good location.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for giving Xiaozhijia a full score. Providing you with a clean, tidy, warm and comfortable accommodation environment is our job. Thank you for your affirmation of the work of our front desk staff. We are honored. The hotel adopts a new generation of design style to add a fashionable atmosphere. Free high-speed Internet, free Chinese and Western buffet breakfast, refreshing bath and soft and hard down pillows are the characteristics of Xiaozhi. I hope you can continue to visit our hotel next time. I wish you a happy life! Holiday Inn Express Guest Care Team