Xianghewutangwulong
October 7, 2023
Facilities: relatively old.
Health: average, just okay.
Environment: It is located near the landmark building of the Financial City, which is relatively convenient.
Service: Outrageous. 1. The hotel front desk asked me to confirm the check-in time the day before I checked in, but when I checked in within the time I reported, I was told that the room was still being cleaned. 2. The front desk service attitude is very poor! Ctrip clearly informed me that the room I booked could enjoy a free room upgrade service, but in fact the hotel rejected my room upgrade request and informed me that the room upgrade was a service provided by Ctrip and had nothing to do with the hotel. To be honest, I don’t know how many times I have booked with Ctrip. This is the first time I have encountered someone telling lies with such open eyes. 3. It’s already 2023, why is there still a small card stuffed in? I don’t know, you think I’m staying in a small hotel.
To sum up, I will definitely not stay here next time, nor will I recommend anyone to choose this hotel.
Original TextTranslation provided by Google