This was a really poor value booking, the price was too high. Let me share my experience! There are probably four similar guesthouses in this area (just book one around 250 RMB, they're all in the same building, I saw them in the parking lot). My family and I came from Lhasa to Chengdu and wanted to take our child to Panda Valley. I booked the most expensive one, paying 481 RMB after discounts (original price 568 RMB with Ctrip membership discount). I chose it because they advertised it as being 700 meters away, while others were 2-4 km, and I thought the room would be spacious and well-equipped (later realized it was just a mirror on the ceiling creating a reflective effect). What they called their 'front desk' was their own living space, 700 meters from the Panda Base (note: there's no actual front desk, it's a farmhouse). When I drove to the address listed as the 'hotel name' in a residential complex, I called the 'front desk' to ask where to park. They said they'd come pick me up. I waited ten minutes, saw no one, called again, and was told to wait by a串串(skewers) restaurant, and then they instantly appeared (only then did I realize how close it was). Then I needed to get my luggage, and was told it was in an adjacent residential complex (I thought it was just across the street). I waited for their colleagues (two people on electric bikes) to arrive, who then led me left and right, turning around and around... Before I set off, they told me it was 700 meters from the 'front desk'! When I got there, I found it was quite far. The young girl even told me it was very close to the South Gate, a five-minute walk. The next day, my navigation showed it was a 20-minute walk (see picture). The most ridiculous thing is that I didn't say anything or complain the whole time! A few young girls proactively had Ctrip customer service contact me. On the first day, they offered me a 9.5% discount, and on the second day, while I was driving to Dujiangyan, it became an 8% discount! I was completely bewildered! Today, I received another call! For three consecutive days, merchants and Ctrip customer service have been calling me intermittently! It's very strange! I asked the customer service why they were offering me a discount when I hadn't asked for one. Could I still leave a review? The customer service said if they gave me a refund, I wouldn't be able to leave a review! I asked what 'refund' they were talking about! I didn't make such a request! I don't need it. I want to retain my right to comment so other mothers can see it! If you're looking for convenience and to avoid taxis, you'll still need a taxi for your return journey from this place. You might as well book one of the 200 RMB places since you'll need a taxi anyway. Also, if you think there's a lot of space for kids to play, the 'house' inside is empty! Just a small slide and some balls. Kids can climb a bit! We wanted to cook but there were no cooking utensils. Of course, if it's a couple staying, then whatever! For families with a lot of luggage, it's truly inconvenient to come here without a taxi. We put our luggage in our car the next day! There was no storage either! They are really... I had originally forgotten about the whole thing. They kept calling me every day! What I've said is true. The service attitude was okay, and there was also an issue with power. If I opened the door to get takeout, I had to touch the sensor for 30 seconds, otherwise the whole room would lose power!
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