The front desk staff were warm, friendly, and provided excellent service. When I checked in on September 4, 2026, the special receptionist, Mr. Su, was very attentive and helpful, even carrying my luggage to my room.
The stay was fantastic. We stayed in room 1025, which was beautiful, very clean, smoke-free, and had fresh air, so we slept very well. The room was quiet, and although there was heavy traffic outside, the view was expansive, offering beautiful city views
The room had a window that could be opened and closed. The air conditioning was in good working order, fully functional, and could be manually switched on and off, so there was no need to worry about the room being too cold or too hot; the temperature was well controlled. The television was in good working order and fully functional. The cleaning staff were also very warm and friendly. The weather here varies every day; it can be hot, warm, cold, or even drizzling. Regarding the laundry room, I used it every day, the washing machine and dryer were both very good and easy to operate. You could choose an 18-minute or 30-minute washing cycle, and the drying cycle could also be controlled with buttons, choosing 30 minutes or 1 hour depending on the clothes. I'm very grateful for the newly added electric kettle in the room; it's beautifully designed and very durable—I've never seen anything like it before. The hotel's location is excellent. You can walk directly to ICBC Bank, the International Finance Centre, Taikoo Li, Chunxi Road, Metro Line B, etc. It's like a shopping area with many vendors, but I ate many unique foods and fruits that I'd never seen or tasted before. Some fruits were cheaper than in Malaysia, like blueberries. Cash payments are accepted, and every shop and vendor will give change.
Google Maps cannot find your hotel, but the GPS location on the Amap app is very accurate. Your hotel link points to the Mercury Hotel, but Google Maps can only show the location of the Mercury Hotel. The Ibis Hotel only has two elevators connecting to the Mercury Hotel's four elevators. The breakfast buffet is excellent, offering local, Western, and Asian food, all very fresh. This is my review for you here. I will also write the same positive review on Google and Trip.com. I will check out before 12 noon and tidy up the room before leaving. Regarding Mr. Su, I may have mistranslated his surname. I apologize, Mr. Su, your first and last name may be incorrect. Thank you again.
