ZMAX HOTELS

ZMAX HOTELS Reviews

ZMAX HOTELS

1st Floor, Building 16, No. 1533, Middle Jian'nan Avenue, High-tech Zone, Chengdu City, Sichuan Province, China, Wuhou District, Chengdu, Sichuan, ChinaView Hotel Details
ZMAX HOTELS
ZMAX HOTELSZMAX HOTELSZMAX HOTELS
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ZMAX HOTELS Guest Reviews

4.8/5
Excellent
799 reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(799)
Positive reviews(787)
Reviews with photos/video(111)
Friendly front desk staff(94)
Easy to get around(78)
Classy environment(66)
Delicious breakfast(53)
Close to metro(35)
Perfect for business trips(22)
Stayed multiple times(10)
Excellent afternoon tea(3)
Negative reviews(12)
Zelda33
Famliy Room With A Living Room
Stayed in Dec 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jan 14, 2025
We were visiting some old friends here in Chengdu and couldn’t ask for a better family-friendly hotel! Booked the family room and my daughter was absolutely thrilled with it. The staff, both at the front desk and in housekeeping, were incredibly kind and helpful, always ready to assist if needed. The breakfast offered a wide variety of options, catering to both Western and Eastern tastes. Unfortunately, we didn’t get a chance to use the gym or laundry room, but they looked great. Even after we checked out, my daughter kept asking if we could go back to the hotel! Will definitely choose here again next time!
Response from Property: Dear guest: Hello! Very glad to see your approval of the hotel room and staff! Hotel rooms are mainly distributed in the 2-6 floors, according to different needs to choose a more satisfying room type oh (such as lighting, quiet, smoke-free, etc., you can contact us in advance to help you arrange ~)! In addition, there is a 24-hour self-service laundry room and a gym on the first floor. zmax Manxi Hotel will keep this original intention and strive to do better and better! Look forward to meeting you next time, wish you a happy life!
Brand0n L.
Guestroom (Tatami)
Stayed in Oct 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on Nov 21, 2024
Clean room, convenient location with subway station nearby.
Response from Property: Dear guest:Thank you so much for staying at ZMAXHOTELS.The hotel is about 300 meters away from Minrak subway Station on Line 5. There is also a bus stop at the door.The hotel is owned by Jinjiang Hotel and has a three-tier room inspection system.I'm not very happy to make your stay comfortable.Looking forward to seeing you next time!
Sai1
Guestroom (Tatami)
Stayed in May 2024
Solo travellers
8 reviews
2.5/5
Posted on Jun 28, 2024
The service is good but hotel has a really weird dorm feeling. The room is so small with no ventilation.
Response from Property: Dear guest, thank you for staying at our Zmax hotel! We apologize for any inconvenience caused due to the size of the room. Our tatami rooms will be designed in a more compact and cozy Japanese style. We have prepared various room types with different layouts for VIPs to choose from. If you have the opportunity, you can try our XXL room type, which will definitely bring you a different check-in experience. Zmax Hotel looks forward to your next visit and wishes you a happy life!
elais
XL size room with one bed
Stayed in Apr 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on May 20, 2024
I stayed in the XL Size Room With Two Beds, The room, shower and toilet area is modern, well-furnished and clean. Do take note the shower + toilet might have translucent walls. The service staff are very outgoing and helpful, there is also a 24h laundry service. It is within walking distance to Minle station. This will be my hotel of choice if I visit Chengdu in future.
Response from Property: Dear guest, thank you very much for choosing our hotel. The hotel is a truly designed hotel with a focus on intelligent customer control and contactless services. You can enjoy IoT and delivery services in your room. The hotel is not only convenient for taking the subway, but also has a bus stop at the entrance. It is only about 10 minutes' drive to Shuangliu Airport. We look forward to meeting you again!
Paul SHE
XXL size room with one bed
Stayed in Jun 2024
Business travellers
257 reviews
5.0/5
Outstanding
Posted on Aug 4, 2024
the location is very good with good service and for business traveller
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at ZMAX Manxi Hotel. Your satisfaction is our greatest motivation. The hotel is about 300 meters away from the subway station, which is very convenient. If you have any questions about the hotel, you can contact our front desk staff. We will be happy to assist you.
syy0524
Guestroom (Tatami)
Stayed in Jul 2023
Business travellers
8 reviews
5.0/5
Outstanding
Posted on Sep 10, 2023
A good location hotel near by exhibition center Also a high CP hotel to stay in
Response from Property: Dear guest, thank you very much for staying at the ZMAX hotel. Your satisfaction is the driving force behind our work, and we will strive to achieve perfection. We look forward to your next stay. Thank you!
Anonymous User
Guestroom (Tatami)
Stayed in Dec 2024
Business travellers
3 reviews
0.5/5
Posted on Jan 17, 2025
1. The merchant has serious consumer fraud. There was a sound of electric drills in the room, which was very noisy, but the order page did not explain it, misleading consumers to place orders! 2. Negotiated with the merchant to cancel the order, and the merchant said that it would guarantee to change a quiet room, but the sound of decoration continued. From 8 o'clock the next morning, there was a very obvious sound of electric drills and other machines. I called the front desk, and the front desk said that they would find a way to deal with it, but there was no substantial effect, so I had no choice but to leave the store first. Until I checked out, the sound of decoration continued. 3. The merchant said to change the room, but the new room card could not open the door, and it was not until the middle of the night that the cleaning staff used a universal card to open the door. 4. The front desk on the first floor of the hotel wrote that there was a midnight snack service, but when I sat at the table and prepared to place an order, I was told that the chef was off work. 5. The mattress on the flyer in the room was relatively damp, and the heating had an intermittent pungent odor. I hope that all consumers will open their eyes and choose this hotel carefully! I hope that the platform will strengthen its regulatory obligations and not casually recommend the so-called "four-diamond hotel" to consumers!
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry to bring you a bad feeling. Since the illegal renovation of the neighboring business has caused you trouble, we have also actively complained to the property and municipal services. At present, the business has stopped construction and put the noise construction in the afternoon. If you are not satisfied with the room or need to cancel the order, we understand and respect your decision. In the process of communication, we have also been working hard to prevent others from infringing on the rights of our guests. Regarding the midnight snack, because it was almost 11 o'clock when you ordered the meal, the hotel did not have a chef who worked overnight, so I'm really sorry! Regarding your reflection that the sheets and mattresses are relatively damp and pungent, the guest room here also verified it as soon as possible. For the time being, we did not find the damp and pungent odor you said. I'm sorry again for giving you a bad stay experience! The hotel will also accept your opinions and immediately improve the deficiencies and strengthen staff training!
Guest User
M Size Room With One Bed
Stayed in Dec 2024
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Jan 5, 2025
The overall facilities and equipment of the hotel are good, clean and hygienic. It is close to the bus station and subway station, which is convenient for travel. The supper and breakfast are delicious, and the service quality is also very good. The service of Xiao G and Nashui at the front desk is very thoughtful and meticulous. It is a very good stay experience. It is a good hotel nearby and worth recommending
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying at ZMAX Manxi Hotel Chengdu New Exhibition Center Branch. Thank you for your recognition of our service and for making your stay comfortable! We promise to continue to maintain such service quality so that every guest staying here can feel the warmth of home. Thank you again for your support and trust. We look forward to your visit again. We will serve you wholeheartedly and bring you a wonderful accommodation experience again. I wish you a happy life!
Guest User
M Size Room With One Bed
Stayed in Nov 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Jan 6, 2025
Facilities: Complete facilities, good location, clean and sanitary, convenient transportation for business trips, thoughtful room service, worth recommending. I will stay here again when I come to Chengdu for business trips in the future.
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying at ZMAX Manxi Hotel Chengdu New Exhibition Center Branch. Thank you for your recognition of our service and for making your stay comfortable! We promise to continue to maintain such service quality so that every guest staying here can feel the warmth of home. Thank you again for your support and trust. We look forward to your visit again. We will serve you wholeheartedly and bring you a wonderful accommodation experience again. I wish you a happy life!
Guest User
Guestroom (Tatami)
Stayed in Nov 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Dec 24, 2024
The room facilities are new, Xiaodu is very smart and convenient, it is close to the subway, the transportation is very convenient, the bed is very comfortable, the hygiene is clean and tidy, and the service of Xiaoqi at the front desk is very nice! I will choose this hotel next time I stay.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at ZMAX Manxi Hotel. The hotel is about 5 minutes' walk from the subway station, which is very close. We are a mid-to-high-end hotel affiliated to Jinjiang Group. The room hygiene is strictly implemented in accordance with the "one guest, one change" standard. In addition, there is a three-level room inspection system. Thank you very much for your support and love. We will continue to maintain a good state to welcome every guest. We look forward to your next visit.
Guest User
Guestroom (Tatami)
Stayed in Nov 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 15, 2024
Although the room is small, it is very cozy and clean, and the price-performance ratio is very high. I will come again next time. Miss G at the front desk is also very nice. Thumbs up! 👍🏻
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at ZMAX Manxi Hotel Chengdu New Exhibition Center. The hotel just opened last year. The facilities and equipment are all intelligent, and the bathroom is also separated into dry and wet areas. It is our greatest honor to receive your recognition, which also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will serve you wholeheartedly!
Banchan
Guestroom (Tatami)
Stayed in Nov 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Dec 15, 2024
The front desk service of the beautiful lady Xiao G is warm and homely. Takeaways are delivered by robots. The rooms are upgraded, the network signal is very good, the Internet is fast, and parking is convenient. The air conditioning works well. The breakfast is rich and there are many places to eat supper at night. It is a good choice for business trips, good reviews! I am very satisfied with this stay, the price-performance ratio is very high, and the facilities are good
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at ZMAX Manxi Hotel Chengdu New Exhibition Center. The hotel just opened last year. The facilities and equipment are all intelligent, and the bathroom is also separated into dry and wet areas. It is our greatest honor to receive your recognition, which also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will serve you wholeheartedly!
Guest User
Guestroom (Tatami)
Stayed in Nov 2024
Business travellers
12 reviews
4.5/5
Great
Posted on Dec 12, 2024
Overall it's OK, except that there are some stains on the pillow when I checked in. The air conditioner is warm, the breakfast is average, and everything else is OK
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying at ZMAX Manxi Hotel Chengdu New Exhibition Center. We are very sorry that this situation occurred due to our carelessness in room inspection, which caused you a bad stay experience. We have optimized and rectified the relevant issues. At the same time, we look forward to your visit again. We will serve you wholeheartedly and bring you a wonderful stay experience. I wish you a happy life!
Guest User
Guestroom (Tatami)
Stayed in Nov 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
Location: About 500 meters walk from the subway station, about 1 hour and 20 minutes from the subway to Tianfu Airport, very convenient Facilities: There is an instant hot water dispenser, and the interface seems to be changed for each guest, which is very good. The quality of toiletries seems to be quite good. Hygiene: Very clean The downside is that the lighting control is a bit confusing, but the overall good outweighs the disadvantages.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at ZMAX Manxi Hotel Chengdu New Exhibition Center Branch, and thank you for your recognition of our hotel facilities and services! The hotel just opened last year, located near the Minle subway station on Line 5, and there is a bus stop at the door, making it convenient to take a taxi or other travel! There are also Shihao Plaza and this place, Yintai City, Luzhouli, Dayuan Central Park, etc. near the hotel! The hotel front desk staff will also serve you warmly!
Guest User
L size room with two beds
Stayed in Nov 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
The service is very considerate ~ the location is also easy to find ~ it is very close to the venue where I want to watch the performance ~ there are many places to eat nearby. Very cost-effective
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at ZMAX Manxi Hotel Chengdu New Exhibition Center Branch, and thank you for your recognition of our hotel facilities and services! The hotel just opened last year, located near the Minle subway station on Line 5, and there is a bus stop at the door, making it convenient to take a taxi or other travel! There are also Shihao Plaza and this place, Yintai City, Luzhouli, Dayuan Central Park, etc. near the hotel! The hotel front desk staff will also serve you warmly!