Chengde Mountain Villa Hotel (Guest Building)

Chengde Mountain Villa Hotel (Guest Building) Reviews

Chengde Mountain Villa Hotel (Guest Building)

No. 11, Lizhengmen Street, Shuangqiao District, Chengde, Hebei, ChinaSee Hotel Details
Chengde Mountain Villa Hotel (Guest Building)
Chengde Mountain Villa Hotel (Guest Building)Chengde Mountain Villa Hotel (Guest Building)Chengde Mountain Villa Hotel (Guest Building)
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1 night

Reviews from Real Guests

8.6/10
760 reviews
Verified reviews
Location8.8
Amenities8.1
Service8.8
Cleanliness8.7
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All reviews(760)
Positive reviews(716)
Reviews with photos/video(112)
Convenient parking(116)
Convenient location(115)
Great value for money(59)
Close to scenic area(40)
Shower difficult to use(26)
Delicious breakfast(22)
Friendly front desk staff(14)
Tasty restaurant(10)
Negative reviews(44)
Nonstopadventuring
2-bed Room
Date of stay: Nov 2024
Solo travellers
156 reviews
8.0/10
Very Good
Posted on Dec 8, 2024
Not too bad a stay. The air con takes a while to warm up but it isn't so cold in the room either. The budget hotel behind the main big one at the front
Sau Yue
2-bed Room
Date of stay: May 2025
Solo travellers
12 reviews
9.5/10
Amazing
Posted on Jun 6, 2025
Centrally located to several bus routes to tourist attractions & day trips assembly points. Just opposites to 避暑山庄 Clean & comfortable room. The Guest House has no elevator. Several staff members helped me to carry my luggage upstairs The front desk helped me to get lodging information of 古北水鎮
Roszaimy
2-bed Room
Date of stay: Aug 2024
Travel with friends
25 reviews
9.0/10
Great
Posted on Sep 22, 2024
Wonderful location just at the entrance of Chengde Mountain Resort. Possibly walkable from Chengde rail station (not Chengde South / Chengdenan). Friendly front desk staff. Had initial issue with in-room wifi router. Resolved by changing room. The room itself was located at the back of the main building. Bathroom was a bit odd; showering will wet the toilet bowl seating area. Hot water initially didn’t work well but eventually improved. Note that the reception will require ¥100 deposit; best if paid cash so that you get the cash back on checkout (whereas using AliPay or credit card may take some time for the money to be returned). Generous daily housekeeping with towel changes and bottled water. Refillable drinking water was also available at the lobby. Lots of eating options around the hotel area. Buses to Puning Temple are also easily accessible and very frequent.
Response from Property: Dear customer: Hello! Thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. All the staff of Shanzhuang Hotel wish you and your family good health and all the best, and look forward to visiting again!
Darren
2-bed Room
Date of stay: Sep 2024
Solo travellers
8 reviews
9.0/10
Great
Posted on Nov 26, 2024
Best location and very worth it for the price.
Guest User
2-bed Room
Date of stay: Aug 2024
Travel with friends
39 reviews
8.0/10
Very Good
Posted on Oct 22, 2024
Clean room, easy access
Response from Property: 尊敬的顧客: 您好!您的點評是指引我們前進的動力,我們會不斷完善自己,在今後的歲月裏,希望能繼續得到您的信任 關心和支持,也歡迎您向我們提出寶貴的建議與批評,我們將以誠心,誠信,真誠和熱情服務每一位顧客。山莊賓館全體員工祝您身體健康,工作順利,期待您再次光臨!
Guest User
Cozy 2-bed Room
Date of stay: Apr 2024
Family
43 reviews
9.7/10
Amazing
Posted on May 12, 2024
The hotel is very close to the Lizheng Gate of the Mountain Resort, with convenient transportation. The bus can go directly to the railway station and scenic spots. The room is clean and hygienic. The service attitude is enthusiastic and can help us solve any problems.
Original TextTranslated by Google
Response from Property: Dear Customer: Hello! Your comments are the driving force that guides us forward. We will continue to improve ourselves. In the years to come, we hope to continue to gain your trust, care and support. We also welcome you to give us valuable suggestions and criticisms. We will serve every customer with sincerity, honesty, sincerity and enthusiasm. All the staff of Shanzhuang Hotel wish you good health and smooth work, and look forward to your visit again!
Guest User
2-bed Room
Date of stay: Apr 2024
Family
1 reviews
10/10
Outstanding
Posted on May 6, 2024
The room is clean and tidy. The lady on duty is serious and responsible. She helped us adjust the room because we were with the elderly. There is also a large parking lot, so parking is worry-free. Free parking coupons are provided for accommodation. Not bad.
Original TextTranslated by Google
Response from Property: Dear Customer: Hello! Your comments are the driving force that guides us forward. We will continue to improve ourselves. In the years to come, we hope to continue to gain your trust, care and support. We also welcome you to give us valuable suggestions and criticisms. We will serve every customer with sincerity, honesty, sincerity and enthusiasm. All the staff of Shanzhuang Hotel wish you good health and smooth work, and look forward to your visit again!
Buhuipashudedemao
2-bed Room
Date of stay: Mar 2024
Family
24 reviews
8.5/10
Very Good
Posted on Apr 5, 2024
The room is small, the facilities are primitive and can meet basic accommodation requirements. The hotel management is also very primitive and is still in the deposit check-out inspection stage. The advantage is that the location is excellent, opposite the villa.
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Your comments are the driving force to guide us forward. We will continue to improve ourselves. In the years to come, we hope to continue to gain your trust, care and support. You are also welcome to give us valuable suggestions and criticisms. We will sincerely, Serve every customer with integrity, sincerity and enthusiasm. All the staff of Shanzhuang Hotel wish you good health and success in your work, and look forward to your visit again!
Anyingren
Tatami Family Room
Date of stay: Jan 2024
Family
53 reviews
10/10
Outstanding
Posted on Feb 16, 2024
During the Spring Festival holiday, I brought my family of seven to Chengde, where the Summer Resort is located. The room I booked was good, especially suitable for children with children. It was very comfortable. The buffet breakfast was very rich. Like it.
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Your comments are the driving force to guide us forward. We will continue to improve ourselves. In the years to come, we hope to continue to gain your trust, care and support. You are also welcome to give us valuable suggestions and criticisms. We will sincerely, Serve every customer with integrity, sincerity and enthusiasm. All the staff of Shanzhuang Hotel wish you good health and success in your work, and look forward to your visit again!
Guest User
Tatami Family Room
Date of stay: Jan 2024
Family
8 reviews
10/10
Outstanding
Posted on Feb 12, 2024
The house price of 100 yuan is quite affordable. The tatami room for three adults and one child is just opposite Chengde Villa. The Lao Wu Yang Soup at the door is delicious. There are also many other restaurants. It is convenient for travel and free parking.
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Your comments are the driving force to guide us forward. We will continue to improve ourselves. In the years to come, we hope to continue to gain your trust, care and support. You are also welcome to give us valuable suggestions and criticisms. We will sincerely, Serve every customer with integrity, sincerity and enthusiasm. All the staff of Shanzhuang Hotel wish you good health and success in your work, and look forward to your visit again!
Guest User
2-bed Room
Date of stay: Feb 2024
Family
16 reviews
10/10
Outstanding
Posted on Apr 27, 2024
Very good, very convenient, just outside the summer resort
Original TextTranslated by Google
Response from Property: Dear customer: Hello! Your comments are the driving force to guide us forward. We will continue to improve ourselves. In the years to come, we hope to continue to gain your trust, care and support. You are also welcome to give us valuable suggestions and criticisms. We will sincerely, Serve every customer with integrity, sincerity and enthusiasm. All the staff of Shanzhuang Hotel wish you good health and success in your work, and look forward to your visit again!
Guest User
2-bed Room
Date of stay: Oct 2023
Business travellers
52 reviews
10/10
Outstanding
Posted on Nov 29, 2023
👍👍👍👍👍 Hygiene: 👍 Environment: 👍 Service: 👍 Villa hot spring bathing tickets: 👍 Breakfast: 👍 Facilities: 👍 Service: 👍
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly!
Anonymous User
2-bed Room
Date of stay: Apr 2024
Business travellers
3 reviews
6.5/10
Posted on May 15, 2024
I booked a guest building, but I don't know why they didn't arrange it for me. I ordered takeout twice and the courier was confused. I couldn't find room number XXX in the guest building. I went to ask the front desk, but they fooled me. I had to ask the waiter in the room where the guest building was. The waiter told me that I was in another building. I was speechless.
Original TextTranslated by Google
Response from Property: 尊敬的顧客: 您好!感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。山莊賓館全體員工祝您及您的家人身體健康 萬事如意 ,期待再次光臨!
Guest User
2-bed Room
Date of stay: Apr 2024
Travel with friends
14 reviews
10/10
Outstanding
Posted on May 12, 2024
The room is clean and hygienic. The facilities are complete and the service is thoughtful. It is very close to the Summer Resort and just opposite. It is not far from other attractions. There is a bus stop at the door of the hotel. You can take the bus to visit other attractions. It is very convenient. If you drive, you can also park for free.
Original TextTranslated by Google
Response from Property: Dear Customer: Hello! Your comments are the driving force that guides us forward. We will continue to improve ourselves. In the years to come, we hope to continue to gain your trust, care and support. We also welcome you to give us valuable suggestions and criticisms. We will serve every customer with sincerity, honesty, sincerity and enthusiasm. All the staff of Shanzhuang Hotel wish you good health and smooth work, and look forward to your visit again!
Guest User
2-bed Room
Date of stay: Apr 2024
Travel with friends
1 reviews
9.2/10
Great
Posted on May 5, 2024
The location is opposite the Mountain Resort. There is a separate building in the backyard of the Mountain Resort Hotel. It is very convenient to go to the Mountain Resort, especially in the peak season. It is very convenient to go there early. Parking is available in the yard. There is also a shopping mall nearby, and there are convenient buses to several temples. It is not far from the Erxianju Night Market and can be reached by strolling at night. This building is separated separately. The introduction says that it will open in 2022, but it does not look like it has been renovated for only 2 years. It is a bit old, but the quilt is very clean, there is no peculiar smell in the room, and the waiter's attitude is relatively good. There is no elevator in the building, the room is small, and the window looks like a residential building, but it is not noisy. The price of the room in the off-season and the peak season is quite different. Considering the above situation according to the off-season price, it is still a bit worthwhile. Here are the disadvantages: there is no hair dryer in the room, you have to borrow it from the service desk, which is rare now; there are very few sockets, especially you can't lie on the bed and charge while watching your phone; the room shower is slow to get hot water, and the location of the shower room is weird. After washing, there is a puddle in front of the toilet in the bathroom. You can't miss it if you pass by; the breakfast tastes average. I thought there would be some local snacks in Chengde.
Original TextTranslated by Google
Response from Property: Dear Customer: Hello! Your comments are the driving force that guides us forward. We will continue to improve ourselves. In the years to come, we hope to continue to gain your trust, care and support. We also welcome you to give us valuable suggestions and criticisms. We will serve every customer with sincerity, honesty, sincerity and enthusiasm. All the staff of Shanzhuang Hotel wish you good health and smooth work, and look forward to your visit again!