Mercure Chaozhou Ancient City Paifang Street

Mercure Chaozhou Ancient City Paifang Street Reviews

Mercure Chaozhou Ancient City Paifang Street

At the junction of Beizhan 2nd Road and Fengyuan Road, Xiangqiao District, Chaozhou City, Guangdong Province, Xiangqiao District, Chaozhou, Guangdong, ChinaView Hotel Details
Mercure Chaozhou Ancient City Paifang Street
Mercure Chaozhou Ancient City Paifang StreetMercure Chaozhou Ancient City Paifang StreetMercure Chaozhou Ancient City Paifang Street
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Mercure Chaozhou Ancient City Paifang Street Guest Reviews

4.6/5
Very Good
2487 reviews
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2487)
Positive reviews(2427)
Reviews with photos/video(813)
Friendly front desk staff(432)
Large rooms(233)
Convenient parking(219)
Delicious breakfast(189)
Comfortable bed(146)
Perfect for kids(44)
Close to scenic area(44)
Easy to call taxis(34)
Negative reviews(60)
Anonymous User
Superior 2-bed Room
Stayed in Oct 2024
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on Dec 1, 2024
This hotel has complete facilities, the front desk has a good service, the room is very comfortable and clean. In particular, the manager, Mr Jian Zhang, is an excellent gentleman. He kindly gives the guests good instruction and customer service, helps the guests to resolve the problem. High recommend staying in this hotel.
Response from Property: 尊敬的賓客,您好!非常感謝您下榻潮州古城牌坊街美居酒店,酒店地處潮州市城區,毗鄰潮州古城市中心地帶,地理位置優越,交通便利;距中國四大古橋之一的“廣濟橋”、“牌坊街”、“千年古剎開元寺”、“許駙馬府”、“潮州西湖”等著名景點約10分鐘車程。酒店設有免費停車場、充電樁、全天健身房以及24小時自助洗衣房、中西結合的自助營養早餐廳。客房內床上用品採用夢百合乳膠床墊、枕頭分為零壓枕,羽絨枕,軟硬適中。並有配置小冰箱免費迷你吧,非常感謝您對酒店的肯定,我們會再接再厲不辜負您的好評,期待您再次光臨潮州古城牌坊街美居酒店,祝您旅途愉快!
Guest User
Guestroom (2 beds)
Stayed in Oct 2024
Family
9 reviews
4.7/5
Amazing
Posted on Nov 16, 2024
Very comfortable and clean, slightly further away from attraction site
Response from Property: Dear guests, hello! Thank you very much for staying at Mercure Chaozhou Ancient City Archway Street Hotel. The hotel is located in the urban area of ​​Chaozhou City, adjacent to the center of Chaozhou Ancient City. It has a superior geographical location and convenient transportation. It is about 10 minutes' drive from famous attractions such as "Guangji Bridge", one of the four ancient bridges in China, "Archway Street", "Millennium Ancient Temple Kaiyuan Temple", "Xu Fu Ma Mansion", and "Chaozhou West Lake". The hotel has free parking, charging piles, a 24-hour gym, a 24-hour self-service laundry room, and a self-service nutritious breakfast restaurant combining Chinese and Western styles. The bedding in the guest room uses Menglily latex mattresses, and the pillows are divided into zero-pressure pillows and down pillows, which are moderately soft and hard. There is also a small refrigerator, free mini bar, and clothesline. The hotel is committed to providing every traveler with a comfortable and high-quality living environment, and sincerely looks forward to your visit again.
Anonymous User
Standard Queen Room
Stayed in May 2024
Travel with friends
7 reviews
5.0/5
Outstanding
Posted on Jun 29, 2024
Very clean very new very nice. Slightly further nothing in vicinity need to walk approx 7 min but all good. Polite and kind.
Response from Property: 酒店回覆內容:尊敬的賓客,您好!非常感謝您下榻潮州古城牌坊街美居酒店,酒店地處潮州市城區,毗鄰潮州古城市中心地帶,地理位置優越,交通便利;距中國四大古橋之一的“廣濟橋”、“牌坊街”、“千年古剎開元寺”、“許駙馬府”、“潮州西湖”等著名景點約10分鐘車程。酒店設有免費停車場、充電樁、全天健身房以及24小時自助洗衣房、中西結合的自助營養早餐廳。客房內床上用品採用夢百合乳膠床墊、枕頭分為零壓枕,羽絨枕,軟硬適中。並有配置小冰箱免費迷你吧,非常感謝您對酒店的肯定,我們會再接再厲不辜負您的好評,期待您再次光臨潮州古城牌坊街美居酒店,祝您旅途愉快!
QY@SG
Deluxe 2-bed Room
Stayed in May 2024
Family
1 reviews
4.7/5
Amazing
Posted on Jun 13, 2024
Hotel room was clean and spacious. Breakfast spread was super impressive with good variety of dishes. Staff has been understanding and helpful when we requested for late check out due to change in flight schedule, thanks to hardworking 小冬! Wonderful stay , highly recommended when you’re in Chaozhou.
Response from Property: 尊敬的賓客,您好!非常感謝您下榻潮州古城牌坊街美居酒店,酒店地處潮州市城區,毗鄰潮州古城市中心地帶,地理位置優越,交通便利;距中國四大古橋之一的“廣濟橋”、“牌坊街”、“千年古剎開元寺”、“許駙馬府”、“潮州西湖”等著名景點約10分鐘車程。酒店設有免費停車場、充電樁、全天健身房以及24小時自助洗衣房、中西結合的自助營養早餐廳。客房內床上用品採用夢百合乳膠床墊、枕頭分為零壓枕,羽絨枕,軟硬適中。並有配置小冰箱免費迷你吧,非常感謝您對酒店的肯定,我們會再接再厲不辜負您的好評,期待您再次光臨潮州古城牌坊街美居酒店,祝您旅途愉快!
KHN31
Guestroom (Double bed)
Stayed in Apr 2024
Family
7 reviews
4.7/5
Amazing
Posted on Jul 14, 2024
Hotel was very nice and the room was really spacious. Excellent and friendly service by the staff. They provided us free breakfast even we did not include in our booking, and the breakfast even has China local dishes such as porridge, cheong fun, etc. they also lend us umbrella to bring out due to the rainy season. The only down side I could think of is probably the location - not walking distance to anywhere but that was not an issue as we just take didi everywhere we go.
Response from Property: Dear guests, hello! Thank you very much for staying at the Mercure Hotel Chaozhou Ancient City Paifang Street. The hotel is located in the urban area of ​​Chaozhou City, adjacent to the center of Chaozhou Ancient City. It has an excellent geographical location and convenient transportation; it is only a short distance from "Guangji Bridge" and "Paifang", one of the four ancient bridges in China. Famous attractions such as "Street", "Millennium Ancient Temple Kaiyuan Temple", "Xu Prince Consort's Mansion", "Chaozhou West Lake" are about 10 minutes' drive away. The hotel has free parking, charging piles, an all-day gym, a 24-hour self-service laundry room, and a nutritious breakfast restaurant that combines Chinese and Western buffets. The bedding in the guest room uses Dream Lily latex mattress, and the pillows are divided into zero-pressure pillows and down pillows, with moderate softness and hardness. It is also equipped with a small refrigerator and a free minibar. Thank you very much for your affirmation of the hotel. We will continue to work hard to live up to your praise. We look forward to your visit to Mercure Chaozhou Ancient City Paifang Street Hotel again. I wish you a pleasant journey!
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Travel with friends
5 reviews
3.5/5
Posted on Jul 2, 2024
Staff is nice and when we request to move to higher floor, they can arrange, but just we want to upgrade and they said I need to apply by myself in trip.com!
Response from Property: 尊敬的賓客,您好!首先感謝您選擇潮州古城牌坊街美居酒店,其次很抱歉給您帶來不好入住的體驗,很抱歉酒店沒能讓您滿意,您的意見小美已經認真的彙報相關領導,針對此事小美的領導也是尤其重視。再次向您致歉,潮州古城牌坊街美居酒店全體員工感謝您的支持,希望再不久的將來,您還會選擇我們,祝您生活愉快!
JeremyK
Standard Queen Room
Stayed in Mar 2024
Couples
3 reviews
3.7/5
Posted on Apr 26, 2024
Need to take a car into city attraction area
Response from Property: Dear guests, hello! Thank you very much for staying at the Mercure Hotel Chaozhou Ancient Town Paifang Street. I am really sorry for bringing you a bad check-in experience this time. The hotel has a 24-hour free self-service laundry room and gym. We look forward to your next stay.
tRaCytRaCy
Superior 2-bed Room
Stayed in Feb 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Apr 7, 2024
Great Place
Response from Property: 尊敬的賓客,您好!非常感謝您下榻潮州古城牌坊街美居酒店,酒店地處潮州市城區,毗鄰潮州古城市中心地帶,地理位置優越,交通便利;距中國四大古橋之一的“廣濟橋”、“牌坊街”、“千年古剎開元寺”、“許駙馬府”、“潮州西湖”等著名景點約10分鐘車程。酒店設有免費停車場、充電樁、全天健身房以及24小時自助洗衣房、中西結合的自助營養早餐廳。客房內床上用品採用夢百合乳膠床墊、枕頭分為零壓枕,羽絨枕,軟硬適中。並有配置小冰箱免費迷你吧,非常感謝您對酒店的肯定,我們會再接再厲不辜負您的好評,期待您再次光臨潮州古城牌坊街美居酒店,祝您旅途愉快!
Kwok Hing Daniel
Superior 2-bed Room
Stayed in Feb 2024
Family
9 reviews
5.0/5
Outstanding
Posted on Mar 25, 2024
Great Value
Response from Property: Dear guests, hello! Thank you very much for staying at the Mercure Hotel Chaozhou Ancient City Paifang Street. The hotel is located in the urban area of ​​Chaozhou City, adjacent to the center of Chaozhou Ancient City. It has an excellent geographical location and convenient transportation; it is only a short distance from "Guangji Bridge" and "Paifang", one of the four ancient bridges in China. Famous attractions such as "Street", "Millennium Ancient Temple Kaiyuan Temple", "Xu Prince Consort's Mansion", "Chaozhou West Lake" are about 10 minutes' drive away. The hotel has free parking, charging piles, an all-day gym, a 24-hour self-service laundry room, and a nutritious breakfast restaurant that combines Chinese and Western buffets. The bedding in the guest room uses Dream Lily latex mattress, and the pillows are divided into zero-pressure pillows and down pillows, with moderate softness and hardness. It is also equipped with a small refrigerator, free minibar, and clothesline. The hotel is committed to providing every traveler with a comfortable and high-quality living environment, and sincerely looks forward to your visit again.
Albérico Mota
Standard Queen Room
Stayed in Mar 2024
Business travellers
111 reviews
4.0/5
Very Good
Posted on Apr 7, 2024
Good hotel
Response from Property: 尊敬的賓客,您好!非常感謝您下榻潮州古城牌坊街美居酒店,酒店地處潮州市城區,毗鄰潮州古城市中心地帶,地理位置優越,交通便利;距中國四大古橋之一的“廣濟橋”、“牌坊街”、“千年古剎開元寺”、“許駙馬府”、“潮州西湖”等著名景點約10分鐘車程。酒店設有免費停車場、充電樁、全天健身房以及24小時自助洗衣房、中西結合的自助營養早餐廳。客房內床上用品採用夢百合乳膠床墊、枕頭分為零壓枕,羽絨枕,軟硬適中。並有配置小冰箱免費迷你吧,非常感謝您對酒店的肯定,我們會再接再厲不辜負您的好評,期待您再次光臨潮州古城牌坊街美居酒店,祝您旅途愉快!
Aliyahyamuthanna
Standard Queen Room
Stayed in Feb 2024
Business travellers
18 reviews
5.0/5
Outstanding
Posted on May 10, 2024
Comfortable
Response from Property: 尊敬的賓客,您好!非常感謝您下榻潮州古城牌坊街美居酒店,酒店地處潮州市城區,毗鄰潮州古城市中心地帶,地理位置優越,交通便利;距中國四大古橋之一的“廣濟橋”、“牌坊街”、“千年古剎開元寺”、“許駙馬府”、“潮州西湖”等著名景點約10分鐘車程。酒店設有免費停車場、充電樁、全天健身房以及24小時自助洗衣房、中西結合的自助營養早餐廳。客房內床上用品採用夢百合乳膠床墊、枕頭分為零壓枕,羽絨枕,軟硬適中。並有配置小冰箱免費迷你吧,非常感謝您對酒店的肯定,我們會再接再厲不辜負您的好評,期待您再次光臨潮州古城牌坊街美居酒店,祝您旅途愉快!
Guest User
Featured Family Room
Stayed in Dec 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Jan 13, 2025
It was a very good stay experience. Before arriving at the hotel, the front desk lady Xiaojia called to inquire about the arrival method and time. Knowing that we had a lot of luggage, she prepared a luggage cart in advance. After checking in, Xiaojia helped to move the luggage to the room and put it away. She was very considerate and meticulous. During the stay, I consulted about food and other issues, and she responded very promptly. The hotel has a laundry room, which is very convenient. The auntie will help wash and dry the clothes and send them to the room, so you can go out with peace of mind. It's great. The room is spacious and bright, clean and well-equipped, with complete supplies. It's very comfortable to live in.
Original TextTranslated by Google
Response from Property: Dear customer, your praise and satisfaction are enough to make us feel excited. No matter how many compliments we give, they cannot compare to your sincere evaluation. Thank you very much for choosing us among thousands of flowers. Your affirmation is as dazzling as gold carvings and jade. We treasure your praise and remember every word in our hearts! The words of affirmation make our persistence meaningful. I wish you a happy life and happiness! Looking forward to your next visit!
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Jan 12, 2025
Overall it's great, must praise. I have to praise the front desk lady Xiao Yu. She enthusiastically shared with us the Chaozhou travel guide, introduced us to the ancient city, and recommended delicious restaurants to us. The room is very comfortable, and there is a laundry room, which makes living very comfortable and convenient. Also, if I accidentally scratched my hand a little, the waiter brother would quickly send iodine and band-aids. I will stay here again next time I come to Chaozhou.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star praise. Your recognition is very encouraging to us. We will continue to provide you with the best service and perfect experience. Looking forward to your next visit!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jan 12, 2025
When traveling, I stayed at Mercure. Xiaoyu at the front desk was very good. He recommended travel tips and introduced delicious food. When I came back from a trip, my phone ran out of power. Xiaoyu took the initiative to scan the power bank. The service was very good. Recommended Facilities: Good Sanitation: Clean Environment: Good Service: Xiaoyu was great
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support and recognition of our store. Your satisfaction is the driving force for our continuous progress. We look forward to your visit again!
Guest User
Standard Queen Room
Stayed in Dec 2024
Family
13 reviews
5.0/5
Outstanding
Posted on Jan 11, 2025
First time staying at Mercure. Xiaoyu's service is very good. He helped me change rooms and move my luggage. His attitude is very good. It's worth encouraging. Very good. Come on! Facilities: Very good Sanitation: Clean Environment: Good Service: Xiaoyu is great Minibar in the room: Good
Original TextTranslated by Google
Response from Property: Dear guests, quality and service are our goals, and your satisfaction is our greatest pursuit! Your praise gives us motivation! Thank you for your support!