Hilton Fairfax

One of the best hotels in the area.

The hotel was in good location Good service But need more staff on front desk to help And the elevator was very slow to respond

Great value

Well my stay was very boring. When I checked in with the room the television was not working. Stayed scrambled signal or off line. When I made the front desk aware they stated they knew and someone was on the roof fixing it then. But my television never recovered signal so I was stuck in a room with no entertainment all night and morning. That should have been a factor when checking in and personally I feel they should have done a check with all guests to make sure they regained signal. Makes me think I’m going to have to call and check for television service before booking a room again.

Cleanliness of the whole hotel. Needs updating dust on return vents. Hallways to the rooms were dingy as well. Beds were too soft no support. Left from a two day stay with back pain. Staff was great hotel needs an upgrade!

We checked in due to our home being flooded. We originally had every intention to stay the whole week. However, upon check in they didn’t mention the building had water heater issue until we called downstate around 8 pm. It would have been a courtesy to inform

Room was pretty clean but when I used the sink it started to leak from the attachment from the counter. I had to put a towel around it so it would get the stuff on the counter wet.

The staff at the front desk was absolutely wonderful! Having a bit of an unexpected emergency the kind lady at the desk was able to help me with lady products. Her discretion and kindness was much appreciated.