Vienna International Hotel (Changshu Shimao Century Center) Reviews

Response from Property: Hello dear! I am your online personal butler "Xiaowei". Thank you very much for your sincere review! Since its establishment 24 years ago, Vienna Hotel has attached great importance to the opinions of every guest and has always advocated 100% guest satisfaction. However, due to our lack of meticulous work, your stay experience has been affected, and we sincerely apologize to you. In any case, guest satisfaction is one of the lifelong goals that we Viennese people pursue. Next, we will definitely enhance the quality of the hotel's food and continue to improve our work. We hope you can have a pleasant stay next time you come to the hotel. Experience...——Honest Xiao Wei

Response from Property: Dear guest, first of all, thank you for your recognition of Xiaowei. Your satisfaction is Xiaowei’s constant pursuit! As for the problem you mentioned, Xiaowei has a deep understanding that the location of the trash can may be relatively hidden. Next time, you can ask our front desk staff to help you dispose of the trash. There are only three bathtub rooms in the executive rooms. If you don't like it, you can call the front desk to help you change it. I'm sorry for causing you trouble! We are also improving based on the comments and suggestions from our customers! Strive to become a better Xiaowei! Xiaowei is still full of positive energy and full of care for you, and will definitely do his best to give you a perfect stay experience! On behalf of our hotel, Xiaowei would like to apologize again and thank you for your understanding of our work. Vienna International Hotel - one of the mid-to-high-end hotel brands under Jin Jiang Hotels Group, the hotel adheres to Vienna's unique "gentleman-like taste, ladylike taste" With the image and connotation of "as friendly as possible", we are committed to providing guests with business travel enjoyment that integrates "value, safety, food, deep sleep, art, health and environmental protection"! It is the perfect place for your business travel, tourism and vacation. The hotel is located in the financial business district of Changshu CBD, adjacent to the city government, surrounded by the comprehensive Shimao Commercial Street Phoenix City, Sky City, Starlight World and Rainbow Shopping Center, and the bustling Shizhong District. The transportation is convenient, 2.5 kilometers from the North Bus Station and 3.5 kilometers from the high-speed railway station. Yushan Scenic Area is within easy reach, and it is about 20 minutes' drive from Shanghu and Shajiabang Scenic Areas. The hotel takes "new business travel, deep sleep, and heart experience" as its concept. It has 130 simple and stylish rooms. Walk into the room and enjoy the elegant, clean and comfortable environment, adding texture to your travel life in every detail. Clean and stylish facilities There is a breakfast room, a convenient and stylish laundry room and a free parking area. We also look forward to your coming back!

Response from Property: Dear customer, hello, the hotel you reviewed is not our hotel. This may easily mislead guests!