Yannian Wenyuan Hotel Reviews

Response from Property: 感謝您選擇入住延年文苑酒店，您提到的窗户問題我們重點落實，我們將會不斷完善產品、提高服務質量，期待您的再次光臨！

Response from Property: Dear Amanuel: Thank you for your praise. You chose Yan nian Wenyuan Hotel is the best encouragement for our service. When you come to Changsha again, welcome to choose us again.I 'm glad to give you such a good experience for accommodation. We hope that we can give you warm afer work. Wish you have a good time!

Response from Property: 走過漫長的四季，在温情的日子裏涅磐成詩。我們一直在期待，四季變化，小年陪您一起走過！得到親的認可是我們最大的滿足與驕傲！期待再次與您邂逅美麗的長沙!

Response from Property: Dear guest: We sincerely apologize. We received your complaint in a timely manner and dealt with it immediately, and made suggestions to change rooms. This is our attitude and action. Although you strongly refuse to apologize, we still apologize once again: It is your first time to stay in our hotel and you have so many bad experiences. We are also very scared and overwhelmed. When you checked in, the front desk specially prepared a welcome card and fruit for you in the room. We also provided timely cleaning services for you after ten o'clock that night. Regarding the communication issues that arose during the second day's stay at the health office, This is also the inconvenience caused to you by our inadequate work. Please understand and support our work. We have always been adhering to meticulous, warm and enthusiastic service, and through our efforts, every guest can return with satisfaction. You We will take every problem that arises seriously during your stay. We will conduct a comprehensive inspection of the room, and we will also summarize and correct the problems that arise during the work. We hope that when you come to the hotel again next time, you can experience our warm and accompanying service. We look forward to the next time We met for the first time!

Response from Property: Dear guest, hello! I'm very sorry to have disturbed you, and I sincerely apologize! After we carefully verified that you did pay one night less, you made two reservations in advance, for the 29th and 30th. You checked into the room at one o'clock in the morning on the 30th. The expiry date of this order should be At noon on the 30th, and you canceled the order on the 30th, we will call you on the 30th to confirm the expediency of your return; the order you placed at 11 a.m. on the 30th was for your family to stay in. You can check it through I can see on my mobile phone that you only have two reservations, and you need to pay for three rooms on the 29th and 30th. There is no problem with the cost of renewing your room in the future. Of course we have no intention of harassing you. It would be best if you can understand that we are willing to pay. As you said, it was the negligence of our staff, and we ourselves are willing to bear the consequences.

Response from Property: In the beautiful time, there are eyes that you will meet inadvertently, rafting in the text, thank you for meeting you unexpectedly~ ~Thank you for your support and love, we will cherish it even more, and hope that Xiaonian can accompany you in your journey , always with you, to provide you with the best service, and look forward to meeting you again!

Response from Property: Hello dear guest! We are truly sorry for the bad experience you had during your stay. Xiaoyan will reflect carefully afterwards and will never let similar incidents happen again in the future. We sincerely hope that you will give us another chance to make corrections. I wish you a happy life and all the best!

Response from Property: Dear guest, hello! I am very sorry that you had an unpleasant experience. The breakfast and management issues have been emphasized and the responsibility has been assigned to the person; we have also seriously reflected on the details of the service, and must strengthen training to improve our service level efficiently. Hope we can leave you good memories when we meet again!

Response from Property: Thank you, guest officer, for staying at Yannian Wenyuan Hotel. The superior location, good reputation guarantee, and super high cost performance have allowed us to welcome batch after batch of returning guests. Thank you very much for your favor! Get to know because of staying, and come back because of knowing! Xiaoyan's laundry and drying service and good night porridge afternoon tea have been launched in Chongxin. You can directly send service requests by scanning the QR code above the phone in the room. Welcome to experience it!

Response from Property: Dear guest, hello! I am very sorry for your unpleasant experience. The breakfast and management issues have been emphasized and the responsibility has been assigned to people; we have also seriously reflected on the service of restaurants and guest rooms, and must strengthen training to improve our service level efficiently. The new year opens up new dreams, and the new year carries new hopes! May you compose new songs in your career and paint new colors in your life in the new year! Looking forward to meeting you again!

Response from Property: Dear guests: Hello! Your review has been received, and we understand your mood very much. In this beautiful season of autumn, with the daytime temperature of 27° and the night temperature of around 15°, when wearing two autumn jackets inside and outside, we leave you with a feeling of regret for missing the beautiful season. We deeply apologize and regret for having a good impression. The hotel attaches great importance to your feedback. We will respond positively and provide humanized services as soon as possible after receiving it to appease your excitement and emotions. Although you are not willing to be friendly this time Communication and acceptance are sincere, but we always hope to have the opportunity to meet again. We will always maintain the service concept of "always accompanied by warmth" and carefully polish every work detail with standardized services. We sincerely wish you and your family good health. All the best!

Response from Property: Hello dear guest, thank you for your five-star recommendation! Yannian Wenyuan Hotel is located next to Exit 3 of Railway College Station on Metro Line 1. The hotel's unique Nordic home design brings a more intelligent and comfortable space, free and bright, and each room is equipped with a refrigerator, smart toilet, electric curtains, etc. Home facilities, thank you again for your affirmation of Xiaonian, look forward to your visit, and wish you a pleasant journey

Response from Property: Dear New Year Baby: Happy New Year! Thank you very much for choosing to stay at Yannian Wenyuan Hotel. I am very happy to receive your comprehensive affirmation. The location of the hotel is superior. It is close to Exit 3 of Railway College Station of Metro Line 1. It is very convenient to go to the Provincial Government, Botanical Garden, and Wuyi Square. We sincerely look forward to your next visit!

Response from Property: Wow~~ Seeing such a meticulous and thoughtful comment from the guest officer, and giving us such a high evaluation, please allow me to be "proud" for a while, thank you for your support to Xiaoyan, and provide you with thoughtful, careful, and high-quality honor Service is the honor of every one of us in Yannian, and we will continue to work hard to make every distinguished guest experience our high-quality service. Looking forward to seeing you again, I wish you and your family health, happiness and peace!