The only major disappointment during my trip to Changsha was this hotel.
First off, since it was the World Cup final, I repeatedly confirmed online if screen mirroring was available when I booked. Upon arrival, I asked the front desk again if screen mirroring was an option and if it worked smoothly. Both times, I received a positive answer. However, when I tried to watch the World Cup that night, the screen mirroring kept freezing every minute, making it impossible to watch. There was no TV signal in the room either, so I had to watch the World Cup on my phone, which was a terrible experience.
Secondly, the pillows in the room were barely filled with anything, causing me to get a stiff neck on the very first night. I had to take medicine and apply a patch, and I'm still suffering on my way back now.
Beyond that, the room's facilities and cleanliness were awful. There was dust and water stains everywhere. The coffee machine was broken and unusable, and room service couldn't be reached – no service at all.
Also, the hotel downstairs was undergoing renovations, which was extremely noisy. The front desk did move me to a higher floor, which was good – I can commend them for that.
The only point I'd give is for the location; it's quite convenient with easy subway access. However, this hotel has left a bad impression of Changsha on me, and I won't be returning.
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