Check-in: We arrived quite early (a little after 7 AM) and were able to check in immediately. We even got a two-level room upgrade, ending up in a ground-floor room with a bathtub. The room was spacious, and the bathroom and toilet area were huge. The bathtub was big enough for one person and came with bath salts, a loofah, and a phone holder. The bed was very soft and comfortable. There was a reclining chair in the room with a bedside lamp next to it, perfect for lying down and looking at my phone at night with just the lamp on, then turning it off and going to bed when I got sleepy. Afternoon tea was provided, and the fruit and braised peanuts were delicious. The fruit selection at breakfast was excellent, with sweet red pitaya, watermelon, and even sweet prunes (rare to see prunes offered!). Breakfast offered four set menus; we tried two, and the steak option was particularly good. Unfortunately, we had to leave in a hurry and missed out on the travel photography and luggage delivery service to the high-speed rail station.
Transportation: The hotel has a shuttle bus that can take you to the community entrance (the hotel is located within the community). I added their customer service on WeChat beforehand, and they sent me a very useful image showing how to get a taxi to the hotel entrance. The hotel's location is good, close to the attractions we wanted to visit. However, it's a bit far from the subway. When taking a taxi, you might encounter drivers not coming, but if you're patient, someone will eventually pick you up.
Facilities: Although laundry service was available, I needed my clothes washed and dried quickly. So, I took them to be washed myself and had the hotel help with drying and returning them to the room, which I appreciated. The soundproofing, as others have mentioned, isn't perfect near the door, where you can hear outside noise. However, I didn't hear anything from the rooms next door, so it wasn't an issue for me.
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