Guest User
November 27, 2024
The location is amazing, a few meters from the Mekong river. Cleanliness overall was excellent, including the pool. Beds were very comfortable and the bathroom was tidy. The staff was very friendly and professional. However, there were one person in the staff that stood out and his name is Aitui. We have been travelling across Asia for the better part of two months now and have stayed in various hotels, including expensive 5-stars. However, none of the hotell staff we've met come close to Aitui. He is extremely professional, always seems happy to see you and his English is excellent. We came a bit unprepared to Champasak but Aitui helped us with everything from booking massages, gave us good a rate on the room as we prolonged our stay there, and helped us with a tricky transport to a remote area that included various boats and other means of transport. In addition to this he helped out with just about every possible need imaginable. I really hope the owner of the hotel knows what an excellent employee he's got when it comes to Aitui. 10/10 Will return for sure