The Acacia Hotel & Resort Jakarta

Amenities limited Room is large however too many cockroaches.

Location is good. Rooms are cleaned to satisfactory standard. Still dirty in hallways and hand prints on bedroom doors. Carpets need a deep clean. Amenities are cheap and need to be better. Consider using reusable hand-wash and shampoo bottles like Hilton Hotels for shower and sink. Also bathmat smelt like drenched in urine.

It definitely needs some cleaning, ants in the room! Shower was not working properly.

Superb service from housekeeping all the way to concierge. The concierge even gave me a call to check if I have retrieved my misplaced valuable. 🔥

My recent stay at The Acacia Hotel & Resort Jakarta was extremely disappointing. The room was in unacceptable condition: the light was broken, there were ants and cockroaches, the bedsheets were dirty, and the bathroom was very unclean — totally unacceptable, especially for a Muslim guest who needs proper cleanliness. On top of that, I booked and paid for a King Size bed, but I was given a small single bed instead. The hotel failed to provide a clean, comfortable room, and Trip.com did not resolve the issue during my 2-night stay. This experience was far below the 4-star standard advertised.

The AC is a bit hot. But the room is very comfy and spacious

À Lovely moment in here . I would definitely come back and recommend this place for staying’ in Jakarta

The bathroom was not clean. Towels appeared to be really old.  Elevator is pretty old, if you don’t hold the button open, the door will close up on you.

Hotel is in central Jakarta, great for business and travel. Room is big, nice and comfy place to be.