Pullman Jakarta Indonesia Reviews

Response from Property: Dear Mr. Roderick,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Response from Property: Dear Valued Guest,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.I can assure you that it deeply saddens me that the memory of your recent visit is a rather disappointing one and your expectations were not met.To show our commitment, may you please send us the detail of your reservation (Reservation name, period of stay or room number) to our hotel official contact.By means of explanation only, we do have variety of rooms to choose from. Starting from our Superior Room, Premium Superior Room, Deluxe Room and Deluxe Apartment Room which located in our original building which was still true to its historical design. And we have Grand Deluxe Room, Grand Deluxe Executive as well as Executive Suite room category in our renovated Pullman Tower.I am sure you will appreciate that feedback from our guests is paramount to us and remains our biggest learning tool.This helps us to evaluate our shortcomings and we will ensure that we learn from it and utilize it in the future.I could only hope that there would be an opportunity for us to recover your trust and make it up to you on your next visit. Once again, we do apologize for the inconvenience and feel free to let us know for your next travel plans as we would very much welcome the opportunity to redeem ourselves and make sure that your next stay goes and remains beyond your expectations.I remain at your disposal should you need any further assistance.Best regards,Ajizzah AngelittaGuest Experience Manager

Response from Property: Dear Valued Guest,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.It was truly a pleasure to serve you.We would like to thank you for sharing your feedback with us. At Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met. I am thrilled that we achieved this during your visit.Once again, thank you for staying at Pullman Jakarta Indonesia and we look forward to welcoming you back for another memorable experience.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Response from Property: Dear Mr. JiaYang Lee,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.Allow me to introduce myself, my name is Angel - I am the Guest Experience Manager of Pullman Jakarta Indonesia.We would like to acknowledge receipt of your review and on behalf of Pullman Jakarta Indonesia, we would like to apologize for the shortcomings on your recent stay with us.Mr. Lee, your recent reservation with us was for our Superior room which is our starting category.The room located in our original building which was still true to its historical design. However we do have a variety of different rooms should you like to explore a Pullman experience starting from a Grand Deluxe room category in our renovated Pullman Tower.I am sure you will appreciate that feedback from our guests is paramount to us and remains our biggest learning tool.This helps us to evaluate our shortcomings and we will ensure that we learn from it and utilize it in the future.I could only hope that there would be an opportunity for us to recover your trust and make it up to you on your next visit. Once again, we do apologize for the inconvenience and feel free to let us know for your next travel plans as we would very much welcome the opportunity to redeem ourselves and make sure that your next stay goes and remains beyond your expectations.I remain at your disposal should you need any further assistance.Best regards,Ajizzah AngelittaGuest Experience Manager

Response from Property: Dear Valued Guest,We thank you very much for taking the time to share with us your positive experience. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Response from Property: Dear Mr. Matt Schmatt,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are thrilled to hear that our Connectors were able to make a positive impression during your stay.Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Response from Property: Dear Valued Guest,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Response from Property: Dear Valued Guest,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.It was truly a pleasure to serve you.At Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met.However, I do apologize for the shortfall that you have experienced. I am sorry that your experience did not meet your expectationsOn behalf of Pullman Jakarta Indonesia and its Connectors, please accept our sincere apology.Feedback from guests such as yourself is our biggest learning tool and will assist us to evaluate our shortcomings and we will ensure that we learn from it and utilize it in the future. We remain at your disposal should require further assistance.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Response from Property: Dear Valued guest,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Response from Property: Dear Valued Guest,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.It was truly a pleasure to serve you.At Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met.However, I do apologize for the shortfall that you have experienced. I am sorry that your experience did not meet your expectations.On behalf of Pullman Jakarta Indonesia and its Connectors, please accept our sincere apology.Feedback from guests such as yourself is our biggest learning tool and will assist us to evaluate our shortcomings and we will ensure that we learn from it and utilize it in the future. We remain hopeful of having you stay with us during your future visits to Jakarta. We remain at your disposal should require further assistance.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Response from Property: Dear Valued Guest,We thank you very much for taking the time to share with us your positive experience. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Response from Property: Dear Mr. Simon,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.It was truly a pleasure to serve you.At Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met.However, I do apologize for the shortfall that you have experienced. I am sorry that your experience did not meet your expectationsOn behalf of Pullman Jakarta Indonesia and its Connectors, please accept our sincere apology.Feedback from guests such as yourself is our biggest learning tool and will assist us to evaluate our shortcomings and we will ensure that we learn from it and utilize it in the future. We remain hopeful of having you stay with us during your future visits to Jakarta. We remain at your disposal should require further assistance.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Response from Property: Dear Valued Guest,We thank you very much for taking the time to share with us your positive experience. Rest assured that we will certainly share your feedback with our Connectors and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services.Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again.With Warm Regards,Ajizzah AngelittaGuest Experience Manager

Response from Property: Dear Valued Guest,Thank you for choosing Pullman Jakarta Indonesia as your home away from home.It was truly a pleasure to serve you.At Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met.However, I do apologize for the shortfall that you have experienced. I am sorry that your experience did not meet your expectationsOn behalf of Pullman Jakarta Indonesia and its Connectors, please accept our sincere apology.Feedback from guests such as yourself is our biggest learning tool and will assist us to evaluate our shortcomings and we will ensure that we learn from it and utilize it in the future. We remain hopeful of having you stay with us during your future visits to Jakarta. We remain at your disposal should require further assistance.With Warm Regards,Ajizzah AngelittaGuest Experience Manager