Apartments Playa de Castelldefels

Location was Great ! Friendly and Helpful Staff. Defiantly Recommend this Stay for Traveler's !

One of the worst experiences, terrible costumer service, AVOID THIS PLACE Money taken from our personal belongings from the cleaning ladies, when we mentioned this at reception saying it was not going to be a problem if they took them but we just wanted them back they said they asked them and they did not take them that I was misunderstanding (I know they took them as they also moved my personal belongings) The guy at reception said I should ask my father if he didn’t take them as the cleaning ladies were asked and they said they didn’t so I must have forgotten were I put them or my dad took them (really???!!!) I asked to speak to the manager as I was not lying and I wouldn’t make a big thing without a reason but they accused me of being lying or that my dad took them and the big surprise was that the Director Sol Zanini Pereyra was the worst! She had a terrible attitude assuring that never happen and at a point she was rude and mocking about the situation (my partner was upset about her attitude), she never listened us nor try empathy she just literally said that didn’t happen, that I must have lost them somewhere else, or that I was imaging I left them there or that my dad took them. Such a terrible attitude and costumer service, they defended a thief. Don’t waste your money at this place, the apartment was old, without the maintenance needed, not well cleaned, the pans were greasy when we got there and one day before our check out this thief took our money.

clean. Staff helped with luggage and accommodate for a late check out when possible. The location was great, a step from the beach. Many restaurants, bars and chiringuitos near by. Even the train station is close enough to go to either Barcelona or Sitges to spend the day. Recommended!

Only a 1 night stay at this apartment but it was clean, comfortable, close to the beach, and the staff were helpful and friendly. The surrounding area is noisy at night. The amount of fragrance used at this property could be an issue for some sensitive travellers.

The Hotel Manager Ms. Sol Zanini was excellent and we are thankful, Sol was attentive to our needs. The hotel is modern with a great pool area with beach access. The hotel cleaning staff were wonderful and also deserve praise. We hope to reserve again for next year.

The apartment is nice but others guests were very disturbing, loud music, noisy until 2-3 am, even after we asked them to stop but careless. The hotel staffs didn’t help after l called them at 1:00 am. The manager wasn’t properly trained on how to talk to guests and she doesn’t discriminate guests depending on their look or national origins by giving them rooms that are just a very noisy bar restaurant across street….

Great location next to the beach. Plenty of restaurants and bars nearby.

The apartment looked it was not clean at all. The bathroom floor was full of hairs. It was a good thing that we only stay for 2 nights.