Carlsbad Hotels & Accommodations

The room was clean. The landscape room, I can see that the scenery can only be said in general. Breakfast is simple and the pool is not clean. Going out is still very convenient. Legoland and Ole are relatively close. Ole East is not much.

Booked a two night stay here when I was in the San Diego area for work. While the property is aging, I can see that they try to maintain its upkeep pretty well. Unfortunately, there were some issues of concern that made the experience less than amazing. I wasn't expecting an Intercontinental (I've stayed at two ICs this past year) - but being that it is part of the IHG, I was expecting at least decent service. Pros: * The IHG website/app were having issues due to the hack. I finally was able to book a reservation, but called the morning of to confirm. Todd was friendly and efficient, was able to confirm my reservation (booked directly through the hotel), view preferences and noted my late checkout request. * Lili was the front desk agent when I checked in. She was friendly, efficient, knowledgeable. She also was able to notate my late checkout request for 2pm. * I reached out to Lili shortly after checking into my room and noticed what looked like pet hairs (see attached photos) in a corner of the room. She expressed genuine concern after I showed her the photos, and had Yolanda stop by with a vacuum cleaner. * Centrally located to groceries and restaurants (walking distance to Trader Joe's!). * Courtyard view rooms have better noise insulation from the road - a good thing considering that the hotel property fronts a major roadway (Palomar Airport Road). * Rooms have a mini-fridge, which is helpful since most hotels don't offer one. * The hotel's on-site restaurant, Stratus - was open everyday for breakfast/dinner - their buttermilk pancakes are great. Cons: * The pet hair situation led me to wonder what other shortcuts was taken (or not taken) in turning over the room. If you look at the photos, this wasn't a stray pet hair here and there - the amount of hair should've been noticeable if the turnover was just a bit more thorough. * The wireless internet kept cutting out throughout the stay. I'm not sure where the router is, but perhaps the hotel can consider adding a few wireless access points throughout the property, since the signal kept getting dropped. * The walls are thin. I was next to a guy that played his TV on at full blast - it sounded like a concert every night. I could hear vividly his phone conversations (colorful language) too. * Late checkout was inconsistent. Todd noted my request initially over the phone - he said he would be able to offer 1:30pm. Lili upon checkin, confirmed it for 2pm. My card stopped working at 12:30pm when I left to move some of my belongings to my car. I waited behind 3 other guests before I was able to be helped and Veronica asked if I was still checking out at 1pm. I mentioned the later time that Lili offered and even pointed out that had my card still worked, I wouldn't have lost 30 minutes waiting in line and probably would've been able to check out by 1pm. * When I finally managed to get back into my room to remove the rest of my stuff, I went back down to the front desk. Which had four

Cape Ret is located right off the 101, close to the on/off ramp to the i5. Great lobby. Staff was absolutely welcoming. Room was on the 1st floor, facing the ocean. It was a walk to get to room. All the way past a few halls and turns the second to last room... was ours! Room is spacious. The bathroom was also quite big. The scented oils in the bathroom was very welcoming. There was a balcony that had a great view of the ocean. Other amenities include the resort style pool. plenty of parking. Both across the property as well as towards the side entrance of hotel. (FYI there is a parking fee)

This hotel is definitely the king of cost-effective hotels in the United States. First of all, the hotel is very new and the rooms are large. The hotel is kept clean and friendly. The resort in San Diego where I lived before was really housekeep. The resort fee can be exchanged for coupons that can be used in restaurants in the hotel. This hotel is especially suitable for bringing children. It is walking distance to Legoland. There is a sea of ​​flowers next to it that is very suitable for taking pictures. The hotel has a parent-child swimming pool and entertainment facilities, and the hotel also has various parent-child activities. The entire hotel area is also very large, and the view of the swimming pool behind the hotel lobby is absolutely amazing. Next to the hotel is a very famous local beer restaurant, which has a lot of food made with beer. Strong push

It is clean and small, but small and beautiful. The staff is very friendly and the service is good. The breakfast is good.

Crossing the road is the sea, and going to the beach is a long way. Parking is expensive. There is a place to eat in the lobby, and it is delicious in the evening. It is delicious. very quiet. Still satisfied.

My wife and I like Marriot properties, and have stayed at several. We recently joined the Bonvoy club. This hotel is our least favorite. We came to San Diego for a wedding in Vista, about 25 minutes away. I booked this hotel on brand reputation. I should have read the reviews. Lesson learned. The property is in a business area, close to the local airport. It looks OK from the outside, nothing special. They allowed us to check in early, which we appreciated. The young woman at the front desk was friendly and pleasant. She asked us if we wanted a balcony. We liked that. We were on the 2nd floor. Lo and behold, we quickly found out that, starting on the 3rd floor, and seemingly right above us, they are starting a renovation. For the 1.5 hours before we left for the wedding, we were treated to jackhammering and drilling. I had a headache and this did not help. My wife wanted to take a nap. Not happening. Called the front desk and asked to be moved. No can do. The clerk apologized and offered us extra points and a free breakfast (did I mention that there is no complimentary food, just a Starbucks type establishment called the Bistro?) but the breakfast reviews were not good so we passed. The rest of the night was uneventful. AC was good, bed was comfortable, shower was fine. Furniture is outdated and worn, hence the renovation. The next morning, now Sunday, construction commenced again at 8:30. In addition, we received a bulletin telling us that the water would be turned off from 11 am to 3 pm. We were extremely disappointed, being unable to enjoy a nice, quiet room. Upon check-out(early, of course), my wife mentioned our dissatisfaction to the front desk clerk, a nice young man named Abdias that identified himself as a manager. He was gracious enough to take $100 off the cost of the room, which we appreciated. Still, my recommendation is to avoid this hotel for now. They are just getting started on the renovation, starting with the top floor and working their way down. It will be awhile before it is finished.

How should I evaluate it? The front desk service is still very good, because my family had a wounded man with a broken leg and crutches. I specially arranged the first floor and showed me first. But when I entered the hall, the cleaner was mopping the floor and the floor was slippery. My patient fell again and was injured twice. The most important thing is that, for some reason, Ctrip sent a text message saying that we did not check in and deducted another time. I wonder if it's a Ctrip problem or a hotel problem? In short, the communication is not smooth. This is the second time that the check-in information cannot be checked for repeated deductions during this trip to the US Causes us a lot of trouble. I hope Ctrip will pay attention to it instead of blocking my comments

very good hotel and close to the beach: room was very clean/ Breakfast was OK

Hotel specification management is more formal! The room is large and soundproof! Room customer service is excellent! The location is close to the high speed and convenient for travel! Just an extra resort service fee is a common practice in American hotels! Add this pen to the budget to calculate the total price! Overall satisfaction!