Hyatt House Carlsbad

Not worth the money to say the least. Bartender had no idea how to make a martini. It was dark brown, all vermouth.

Bar was open kitchen was closed, after a long day of traveling and hiking we were counting on the kitchen being open. Convenient for the hotel not convenient for the guest. Breakfast in the morning was worse as the night attendant was able to get a full night sleep and not attend to any of her duties. Breakfast was delayed 40 minutes while the morning staff arrived to find nothing done. If you're going to advertise something provided then provide it. People staying in hotels have traveling schedules and count on services being on time.

Nice property. Clean, better breakfast than most. Nice, new, plush and thick towels. Tried to phone in the front desk, couldn't get hold of anyone, tried severall times.

The staff was very friendly and attentive, made sure that we were pleased with our room. This appears to be a fairly new hotel, clean and modern. Excellent breakfast. Had we known that there was a restaurant/bar we would have taken advantage of it rather than finding a restaurant in town before going to the hotel. Would stay there again.

Rooms pretty small for what you pay, and the pool could have used some cleaning, just leaves & crap in it. But other than that.. really beautiful property!! Ac blows cold, beds comfy! Good breakfast options & friendly staff :)

Good option for Carlsbad Caverns visit Fairly nice hotel with easy access to Carlsbad Caverns Nat’l Park just up the road. The hotel was clean with the exception of the pool. Restaurant was closed for the weekend due to staffing shortages. Other dining options are limited in the immediate area with the exception of McDonalda or Wingstop. The free breakfast was good, though.