Rodeway Inn Carlsbad Caverns Area

Rooms are small, but amenities are all accounted for. Laundry room is scary because it is not well lit. Good motel for a night.

The staff was very accommodating to our needs when we found out there was an issue with our reservations before we even left for our trip. Upon arrival the staff was very helpful and accommodating assuring everyone was taken care of. Thank you so much!! You truly were a lifesaver.

THERE WAS NO STAFF PRESENT SO WE COULD NOT CHECK IN! I WILL NOT PAY FOR A ROOM THAT WE COULDN'T EVEN LOOK AT

When I arrived they didnt have my room and "Upgraded" me to a "Queen" (which was really a full size) from a king, then refused to allow me to get my refund because " I walked away from their upgrade" so how is a smaller room a upgrade? And why am i liable for that when they had 3 weeks to warn me they wouldnt keep the room for me? And on top of that the room had waterstains climbing a foot up the wall in room 121. So still waiting on the rest of my $70. Its worth $20 to stay across the street if youre reading this. Youll get good breakfast and better customer service and above all a safer room. Wish i took photos but i was just planning to leave and get a refund. Btw they approved it to my face, but when ******* called they denied and blamed me. There where i got the quote

The property is just bare bones, no breakfast, no lotion, just a very basic, no frills hotel which had stains on the blankets. I did not think Rodeway Inn was so bare bones, I won't stay there again.