Guest User
May 9, 2023
!ALERT! Very bad and also dishonest. Unfortunately, I stayed in this place from April 29 to May 2, 2023. The building is in deplorable conditions, not to mention the furniture and essentials (torn and stained towels, toilet in poor condition), which caused us to put a “ unfavorable review. They have a refrigerator in the restaurant area for self-service during non-business hours and the guest writes down their consumption on a control sheet. After having paid for the drinks consumed, in cash (they do not issue an invoice) we left the hotel. The surprise came 2 days later, immediately after filing an unfavorable opinion for the hotel and as a result of this, they proceeded to charge my card for triple the value of the drinks consumed and already paid for at the time of check out. When contacting the administrator, he offends us by calling us thieves and refuses to check with his staff or verify the recordings of the cameras he claims to have, where in addition to showing the moment we had the drinks, he will also reveal the moment in which his staff receives the cash. WHO WILL BE THE THIEVES? Traveler friend, would you trust your card information to a site like this? In addition to the undesirable nature of the place.
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