La Galiana Golf Resort - Adults Only

The accommodation provides spacious, technologically advanced rooms with impressive views, professional service, and luxurious amenities. Guests enjoyed the varied, fresh breakfast and comfortable, scenic surroundings.

This property is really beautiful and has the potential to be a 5 star hotel, however, unfortunately due to the very poor service, the hotel is deceiving. The staff is incredibly hostile and not accommodating at all. We tried to book a golf lesson prior to arriving as the hotel reception communicated that they had a teacher onsite, but when we tried to book they come up with all kinds of excuses, eventually stating that there was no teacher for any days of our stay. When we arrived we booked a deluxe room, however our neighbors were incredibly noisy. After having complained to the receptionist about it, she did nothing and said quite bluntly: “I guess it’s normal”. It was quite frustrating that nothing was done. When we went to the pool they said they didn’t have enough pool towels for us. I have never been to a hotel where they didn’t have enough towels for their guests, especially a luxury hotel. The hotel was not even fully booked, so this was even more surprising. After finally asking them to ask House Keeping the pool girl finally got us a towel. After all of this, I sent an email to the receptionist asking if I could have the contact of the Manager of the hotel and they said it wasn’t possible and that the Manager would answer my email. Until today I still haven’t had any reply from the Manager nor the receptionist to my email. I find this extremely poor management and I am incredibly disappointed that I was unable to talk to a supervisor or at least receive a reply to my email. I’ve never encountered such poor service. Although the hotel is beautiful, the really bad service leaves you feeling really deceived by the entire experience.

Just stayed the one night half board. The hotel is stunning and the surrounding views take your breath away. The staff were ver attentive and highly professional. Facilities ar immaculate, the out door pool overlooking the valley , is the clearest salt water pool I have ever swam in. The spa and gym are fantastic. Plenty of choice at the buffet and food is of a great standard. The main thing you will find here is the tranquility, you cannot help but relax. Cant wait to go back. Only slight suggestion, add the word Spa into the name of the hotel. Would make it easier to convince a non golf playing partner to come.