Guest User
March 21, 2025
First time at this hotel and hopefully not the last. Upon arriving we had a very warm welcome from Artur, who checked us in, taking time to explain the layout of the hotel and escorted us to our room, what a great first impression and start to our holiday. All the staff we encountered were friendly and hard working, a shout out to Mariana & Michelle on reception, Smile at the Flip Flop, Joy who brought us drinks on the sun beds and Alwin in the cocktail bar, apologies if I have spelt any names incorrectly or not mentioned you, you all made our holiday memorable, thank you. The hotel is beautiful and clean with plenty of areas to find peace and quiet. Food was mostly good quality, especially at the sea front bar Voce, the tuna skewers were yum, but the highlight of the holiday was the valentines meal in Sabor, beautiful menu, great atmosphere (even though the weather didn't help) and a lovely surprise, well done to all who made it happen. I would suggest an area for improvement would be the breakfast experience which on occasion was chaotic! the replenishment of food not fast enough to meet the demands and people wandering round looking for something to eat, it would be nice if this could be addressed with a Preferred Club breakfast restaurant, which would release some of the pressure from the world buffet, just a thought. On the whole, a great break and we are looking forward to returning.