Guest User
February 7, 2023
Thought that choosing a 4 star good looking hotel from the picture would give us a perfect stay on a skiing week in Canazei even though it was not close to the lift. But we were dissapointed for several reasons. But what we liked first 1. The rooms has a good size even the room for a single person. The beds are good and firm (to our liking) and god for longer persons and the duvets are larger than normal and nice. The cleaning of the room is good and nothing to complain about. The breakfast has a lot of different choices that we liked. Eggs you can boil yourself, scrampled eggs, various selection of bread, some though was fast emptied. But ingeneral almost everything you would like to eat in the morning. And coffee from only 1 machine that has many different choices, it took forever and was almost queued all the time, and you could only get water for tea from the same machine. The dinner (if you booked half pension) seemed to good too, even though there was several dishes that we didn't like, but most other guests liked it, so it was a matter of our taste. You get a starter which is not mentioned on the menu , then a first course and a second course. And you have 4 different choices on 1 st and 2nd course and can even choose a small dish of both. But you have to make those choices the day before. You can also service yourself with various vegetables. And then there is a huge dessert table, which often was partly emptied if you came a little late. They have a good selection of Italiian wines to decent prices. You can buy a buscard that covers the whole area in the hotel at a discounted price €9 compare to the official price €14. Now to what we didn't like The building as such needs updating. It might have been 4 star when it was build, but now we would rate it at most as a 3 star. Many decorations needs to be changed or updated in our view. The hotel management choose when the heating should be on and thus it is on from 7.00 to 10.00 am and from approx 16.00 to 18.30 and then again from approx 20 - 22.00 pm. During the night it is turned OFF and it could be very cold in the room and the walls was cold as was the bathroom during the night. If you pay for a room you should be able to choose when you want the heating on, so we were not happy. The ski cellar in 2,5 fioors under the ground floor and is tricky get up from as you have to go up a driveway that goes from the street down to the car parking cellar. It wqas show free when we were thee, but we believe that many will have a problem going up and down that driveway. Depending on which room you get, you might have problems with sleeping af under the hotel is a bar/discoteque, whihc you can acces from inside of the hotel. But the noise is terrible if you get a room on top of it. And some guests told us that they had a room to the back side and was awakened by the garbage men. WE could not get the code to the ski cellar, due to security the manager said, but had to push a bott