Cambridge Bar Hill Hotel, BW Signature Collection

I have stayed here many times and really enjoyed my stay but this time not so great there was a huge gap under the door letting in loads of light from the corridor so had to roll a towel up the block the gap. There is normally spare pillows but not this time we had 2 very flat pillows so did not get a good sleep at all

Room was cold. Coffee stand in room wasn’t clean. Stayed here before and everything was good. But this time unfortunately I wasn’t satisfied.

While the hotel itself and rooms are fine. You have to pay extra for parking which is clearly just for capitalist gains as it’s on property. They advertise a pool (one of the main reasons we picked the hotel), which we were told on arrival has been closed for years, yet no thought to advertise this online was thought of? No instead they keep a picture of said swimming pool online when it would be a simple manner of taking one picture down to stop disappointment. They keep it up to attract visitors unfortunately. The water in the room for shower and bath simply did not go hot, but rather a low lukewarm. Breakfast also cost £15 which we opted not to do due to competition prices being so much lower for the same thing. Ultimately, it was a disappointing stay mainly due to their misinformation than the room itself.

It was very convenient hotel to stay after spending the day in Cambridge. Very comfortable, spacious and clean rooms. Breakfast was outstanding. Parking was easy and reasonable.

Everything was fine but the location is too far from city centre

If I could give this place zero I would. From the moment we walked into book the person on the desk appeared they could not be bothered. It took a while to get the details then off to the room. The room was something else - it was adjoining another room with the only safety feature of a flimsey bolt! Not good! I moved the chair by the door only to then find dirty underwear underneath! I went back to reception to change my room which the desk attendant took forever to do and put me in another part of the hotel - bingo I thought but how wrong was I. On walking to the room I passed a few groups of lads with their doors open but thought nothing of it. On arrival to my new room, No adjoining room but at 1245 I was awoken to banging down of my door and someone trying to get in! No sleep for me! In the morning the receptionist just shrugged their shoulders which makes me think this is the norm here! Avoid if you can or book at your own peril !

Another great stay at Bar Hill hotel. We stayed with my 3 year old nephew in a family room. The room was spacious and very clean. All the staff were excellent and very friendly. A big shout out to Pete, Sally Lee - housekeeper manager and Victoria, Steph, Izzy who made us and my nephew in particular very welcome.

We came here on a two night break had a lovely welcome, our room was very big and the bed comfortable. The staff in the bar couldn’t do enough for you so welcoming,we got the bus into Cambridge no problem had a great stay