Fusion Resort Cam Ranh - All Spa Inclusive

The hotel's public areas are stunning; you'll get great photos as long as the weather isn't too bad. The farm is perfect for kids – every morning, we'd go collect two eggs from under the chickens and take them to the breakfast restaurant to be cooked, which was a lovely ritual. Many of the children's crafts are free, and there's a free ice cream hour daily. Plus, they'll occasionally bring watermelons to the pool. The daily complimentary spa is also great value, and the experience would be even better if you go during the off-peak season. Honestly, the overall experience here is much better than the Anantara next door, where every little detail feels designed to make you spend more money. The biggest drawback at The Fusion is that the food is quite mediocre.

The room and hygiene were both good, and the bathtub was great for photos. I originally booked an elegant room but was upgraded to a pool room for an additional 3.5 million Vietnamese Dong. I was told a 50-minute spa was included, but for some reason, they said it was only 30 minutes, and they didn't mention I could get a complimentary essential oil bath setup. After the spa, I asked the front desk if they could set one up for free, and they told me a rose essential oil bath would cost 155,000 Vietnamese Dong, and it wasn't a daily spa but one per stay! The hotel's internal communication and ordering system was also broken; it only worked when I first logged in. As soon as I clicked on 'communication' in the top right, it just said 'upgrading' and became unusable. So I ended up going to the front desk to order food, which wasted a lot of time. The mini-zoo was also tiny, with just a few sheep, a few pigs, and lots of chickens – not attractive or fun at all. The hotel service is still lacking. I called from my room to request housekeeping, and it took half an hour and another call to finally get someone to come! The breakfast delivered to the room in the morning was delicious. However, the wooden toys on the front desk had freshly applied paint that wasn't dry, and they were just left there without any labels. My child picked one up and got paint all over their hands that wouldn't wash off. Luckily, a kind lady at the front desk used alcohol to clean it off. The overall experience was very mediocre, and I probably won't stay here again. The only good view was at the front desk! Also, everything in the minibar except the water was charged. Not good value for money!