Hotel Samos

Great place and within good prices. Cleaning could be better. Amenities in bathroom were not refilled.

pro: breakfast with sparkling wine cons: awful service at reception bad bed (need to change mattress)

Our stay at Hotel Samos in Magaluf was generally enjoyable. The services provided were excellent, particularly the exceptional cleaning service. The all-inclusive food and drinks were truly impressive, offering a wide variety of international cuisines and delicious cocktails, including sangria. The pool was spacious with an ample number of sun loungers for guests. They also offered entertaining shows during the day and evening. However, there was one downside - the location of our room. We were initially assigned a room on the first floor with a street view, which proved to be quite noisy. Magaluf is a bustling tourist destination with loud nightclubs and noisy crowds until 3-4 am, making it challenging to get a good night's sleep. Additionally, the room's walls were thin, and we had noisy neighbors during quiet hours between midnight and 8 am, which disrupted our rest. We reported the issue to the hotel reception, and security had to intervene one night due to rowdy guests. In the last two days of our stay, a family with a crying infant nearby also affected our sleep. Unfortunately, we were unlucky with the room assignment. Another aspect I didn't appreciate was the requirement for a deposit for beach towels 40 euros for 2 beach towel and the ironing machine 10 euros plus 2 euro per day. Additionally, there was a 1 euro returnable deposit for each plastic cup at the bar. On a positive note, the bartenders, chefs, and kitchen staff worked hard to ensure everyone's satisfaction. I have also received a birthday card and they offered me a bottle of champagne as a birthday present, which was impressive. Despite the room issues, the overall quality of other services, the location, and the value for the all-inclusive package were satisfactory. I would rate the hotel with 4 stars due to the room-related inconveniences. I definitely recommend Hotel Samos for all inclusive experience, but make sure you get a room with side or sea view at superior floors.