Baymont by Wyndham Chicago/Calumet City

I had a nice experience.The rooms could have been a little cleaner

Limited breakfast items

The property was very loud. A lot of bumping… people hanging out in the halls extremely loud and late in the night.

Room was in good condition. However, the staff could’ve been a bit more accommodating. I stay at this location exclusively about once a month or so. I accidentally booked the wrong room. I asked if he has a hot tub suite available to which he said yes. I then asked if could pay the difference because I booked the regular suite instead of the hot tub and he refused. I don’t understand why you rather let the room stay empty versus letting me pay the difference to get a more expensive room. I might add that I was checking in at 7 PM so the day was pretty much over.

The bed was very uncomfortable felt like it was broke, but other than that it was an okay stay for one night.

We checked out early. Firstly, the room was subpar but I was like fine, could be worse…then when I needed ice, I had to go up to another floor and ALL THE WAY down the hall just for ice, but still wasn’t complaining. About 4pm on Saturday, after a nap, after leaving my belongings in this room for a whole day, I had to kill a cockroach while using the bathroom!!! We just gathered our things and left at thiat point. Disgusting.

I was placed in room 123 the morning that I woke up there was a roach on my bed, so I was moved me to room 122 in that room, I was bit by something while I slept. I did not report it to the front desk because I just didn’t want the hassle, I just didn’t want them to think that I was making up things but, i will never stay there ever again.

I am upset. I had hip surgery and it was suggested to me get into jetted tub after physical therapy. I chose Baymount because it was close to where i go physical therapy. I have frequently this establishment several times. This time customer service was non existent. I booked a room with sofa sleeper and jetted tub . No, sofa sleeper and the jetts were dirty and one is broken so i was able to utilize the jetted tub.

Property is not located in the best area. Room claim to be renovated but everything looks old and outdated. Looks as if it was only painted.