Zilwa Attitude

If this hotel cost $150, I wouldn't have any complaints. But since it's $300, I have to point out the lack of service and the empty room (mini-bar is empty, no bathroom amenities like cotton swabs, toothbrushes, etc.). The water in the room isn't refilled. The food is quite sparse. The beaches aren't swimmable. The only beautiful spot is the infinity pool.

We absolutely loved the Zilwa Hotel. The staff is incredibly friendly, the grounds are beautiful, and the food is fantastic. We especially appreciated the many vegetarian options and the clearly labeled ingredients. We also enjoyed the numerous activity options, such as kayaking and table tennis. One improvement you could suggest is offering more amenity kits for kids, in case someone forgets their toothbrush or something similar. And perhaps adding another large pool. The others were sometimes a bit crowded.

The room needs renovation and insulation to prevent air conditioning loss. The polished concrete floor needs replacing. The family room, with its travel cot, bathtub, and baby changing area, was appreciated. The access ramps for people with reduced mobility need improvement as they are not suitable for strollers. Anti-slip surfaces should be added to all three ramps. The toilets are poorly maintained, and there was a foul odor coming from the men's restroom near the Karay restaurant. The activities and entertainment offered were excellent. The restaurants and service were top-notch. The price of €400 per night for two adults with half-board is not commensurate with the room's standard.

The service was okay, but the room facilities were rather old.

The hotel is very good! Clean, cozy, everyone is friendly. The food is very decent for both breakfast and dinner. Lunches are so-so (no variety) and expensive if you take them on site. It is far from the main attractions, but if you have a car, then it is fine. The beach is also not bad, a bit shallow in the morning, but you can swim, the water is not very clear.