Guest User
August 19, 2023
Our stay was terrible. I tried to book at a different hotel, however it was full. I was told by your customer service, this hotel was the same as the one I had wanted. This hotel was terrible. The lock on the door was hanging off the door jam, bed sheets and matress stained, carpet not vacuumed, mold around the tub, the air conditioning did not work the staff gave me a heater to use instead of a fan. I'll never recommend this hotel and I'm extremely disappointed. We will not be staying with your chain of hotels again, as this is the third time we've had issues.