Reef Palms Motel Apartments Reviews

The lady at the Front reception was rude when I arrived didn't get good customer service from her...room I payed for the night the curtains in the room was old and handing off the rod hot water won't come on straight away have to wait 8 minutes to get hot ( water nothing ) water pressure not good - when I spoke to lady at reception same rude lady about the hot water her and her husband come to my room knocked on door and spoke very rudely to me about my complete about the hot water - they even caused me of smoking in the room when I wasn't They both are very rude people ( ****** ) I will never book at that hotel again - I'm still waiting for my bond refund - it's been 8 days I'm not happy

Good location, and size of room,female indian/Asian reception staff was rude and accused me of smoking when i dont,very condescending, and dressed like she just woken from sleep,poor presentation for front of house,I suspect because they want to cheat you for the $300 smoking bill. I checkout same night purely because the female staff was extremely rude and did not feel welcomed hospitality is 0 out of 10.

Beware: They demand a $150 security bond when you check-in… many customers, including me, were caught unprepared and were very unhappy… especially how they already have your credit card information if there was damage to rooms. Also there are NO LIFTS, so I had to carry my luggage up 3 flights of stairs! Stairs were FILTHY!! As was the ‘green water’ pool Indian male at reception was extremely rude and abrupt to many customers, having an all-out yelling match with people in the room opposite me over a minor issue AND the female Indian receptionist was very rude and unwelcoming also… the staff (seems to be a family runny it) we’re generally very unhelpful and unpleasant DON’T waste you money on this place!!

Very enjoyable . Boutique motel in a quiet location , close to everything Very helpful staff I enjoyed my stay and will come back again May horton

very weird stay since some mass. with help from owner of hotel, we managed the staying in ok.

The worst hotel!!! No one!!! The first is poor hygiene. There are many bugs in the room. No measures have been taken. Friends, be careful. There are bugs on the bed when you sleep! And the room smells bad! The second is poor facilities. The facilities are old and aging. There is also a musty smell, which is very bad! The third is poor service. Because the air conditioner has a switch on the wall, we don’t know. We asked the staff, and the staff’s attitude was terrible! ! ! The hotel staff are all Indians. They are very hostile to Chinese people, and they dare to racially discriminate! ! ! I have been to so many places at home and abroad, but this is the worst hotel I have stayed in! ! ! No one!!! By the way, Indians in Australia are very hostile to Chinese people. It may be because of their inferiority and psychological imbalance. The local aborigines in Cairns are also not friendly. They often gather together and their eyes are very fierce! ! ! Everyone must go together! ! ! Especially girls! ! ! ! Never go out alone, don’t go to Cairns alone! ! ! !

It's a little far from Cairns Central, about a 30 minute walk, but it's nice because you can walk along the waterfront. There is no elevator, so it's difficult if you have a lot of luggage.