Pacific Hotel Cairns Reviews

The perfect location and beautiful views at a reasonable price and with a quiet pool area and excellent restaurant. I noticed a few things around the room that could do with repairs but generally everything was still in working order. Perfect for anyone wanting to stay right in the city and explore.

Location is perfect! Major attractions are within walking distance. Staff is generally friendly and it didn’t happen to us but there was a hotel guest who reached out to us in distress when we came back because her hotel card was faulty but nobody was at the concierge. We tried to help her call but to no avail as well. View from the hotel is amazing too.

This hotel is absolutely fantastic! It's only a 5-minute walk from the pier and super close to the supermarket and shopping street. The balcony suite offers a stunning view of the ocean and the Ferris wheel.

The hotel's location is absolutely fantastic, right across from the cruise terminal, just a minute's walk away. You can easily walk to the night market, WWS supermarket, and the beach. It offers excellent value for money. I highly recommend booking a corner room for a 180-degree ocean view experience.

serivice was good. Just hotel is old, room is quite big. Bathroom need improve bath tube and bath sink need replace . Sink is cracked

The location is excellent — just a 5-minute walk from the terminal where all the trips leave and only 5 minutes from the night market. I did have an issue with my first room: it was right next to the A/C compressor and the noise made it impossible to sleep. After I complained, the staff helped me move to another room, but I was disappointed that they seemed aware of the problem and only acted once someone complained.

⭐️⭐️⭐️⭐️⭐️ 5‑Star Review: Pacific Hotel Cairns We had an excellent stay at Pacific Hotel Cairns. Max at the front desk was outstanding—warm, attentive, and genuinely helpful from the moment we arrived. Mila was also wonderful and made us feel very welcome. Our room was clean, spacious, and brightly lit, with a comfortable layout and a balcony that opened to lovely views. The location couldn’t be better: easy walking distance to major tour departure points, the Esplanade, and many great restaurants. The convenience of a self‑service laundry room was another big plus during our travels. Overall, this hotel delivered comfort, convenience, and exceptional service. Highly recommended for anyone visiting Cairns.

1. **Prime Location:** Situated right on the Cairns Esplanade, it's a mere 2-minute walk to the Reef Fleet Terminal (the departure point for Great Barrier Reef tours) and 3 minutes to the Esplanade Lagoon. Restaurants and night markets are plentiful nearby, and a taxi ride to the airport takes about 13 minutes. 2. **Amenities & Experience:** Most modern rooms feature private balconies with city or harbor views. The free Wi-Fi is stable, and the outdoor pool is comfortable. The Bushfire Flame Grill Brazilian BBQ has a great reputation (breakfast/dinner are extra). Paid parking is limited, and street-facing rooms occasionally experience noise. 3. **Service:** There's a 24-hour front desk with multi-lingual staff who can assist with booking Great Barrier Reef/rainforest excursions. Luggage storage is seamless. 4. **Drawbacks:** Parking can be tight during peak season, some bathrooms are a bit dated, and breakfast isn't particularly cheap.

Had a wonderful stay at Pacific Hotel Cairns. The location is absolutely perfect—right in the heart of the city with easy access to the Esplanade, night markets, and fun attractions like the Ferris wheel. Everything is within walking distance, which made exploring Cairns so easy and enjoyable. The hotel itself is clean, comfortable, and well maintained. Staff were friendly, welcoming, and always happy to help. Evenings around the area are lively, with great food options nearby street food vibes, and a beautiful atmosphere. Overall, a great place to stay if you want comfort, convenience, and to truly enjoy the Cairns experience. Would definitely stay here again!

Location of the hotel is great and very convenient. The staff are friendly, towels were changed daily, and the pool was really nice. Overall, it was an excellent stay. The only small issue was that when we asked housekeeping to change our bedsheets on day 4 of our stay, it wasn’t done and the bed was left as it was. Other than that, everything was very good and we enjoyed our stay.

The room was very comfortable, and I loved having a balcony to sit out and enjoy the view. The dining scene nearby was lively, and it's super close to the pier, which made boat trips incredibly convenient. The service was excellent too!

Location is good to many restaurants. Pool open 6am to 7pm. Great view from room and housekeeping lady did a great job. Stayed from 3 to 7 June.

The hotel is in a very good location for exploring Cairns, a short walk to the harbour and even shorter walk for all kinds of restaurants, the hotel has its own restaurant where they serve a BBQ type meal with the meats being carved at your table. The receptionists are very friendly and helpful, Francesca was really lovely, there’s three lifts to all floors, our room 718, was very clean and tidy, lovely cool cotton sheets on a massive bed, a large TV and coffee and tea making facilities, the shower and toilet was ok maybe a bit dated but it served a purpose, the room was cleaned with fresh towels every day, we had breakfast in the hotel which was $25 each, its buffet style so have as much as you need, the restaurants around the hotel are very eclectic, but YaYas’ Greek restaurant is fantastic, the food the staff the atmosphere are all great, highly recommend you try it. All in all the hotel is at the heart of Cairns and all it has to offer.

Booked this for a client, and the very next day they were full of praise! **Service:** Warm and attentive **Cleanliness:** Excellent condition **Environment:** Comfortable and quiet **Facilities:** Fully equipped They also mentioned the buffet breakfast was rich and nutritious. Overall, a really great experience. I'd happily recommend it to everyone!