New Dawn Pensionne House

The room was spacious. We had a great stay! The only problem was that my son couldn’t use the television because of low internet connection. Tried the local channel but only 1 channel is available.

We stayed here for 2 nights. On our check-in day, we were assigned to Room 310, we were connected to wifi but no connection. No Globe/Smart signal as well, so we requested a room transfer. Fortunately, the staffs are very accommodating and nice. We transferred to Room 708. Problems are: - toilet flush is leaking causing us to use the trash bin for water collection to flush the toilet. - on the attached image, as you can see, water is very dirty. Not very good to use to wash face and intimate area (specially on red days)and for toothbrushing. - internet is very slow and disconnects from time to time Hotel is near restaurants and highway for easy transportation. Ok for budget hotel but I will not recommend this to my friends/family.

very good place for short stay for a family like us.

The hotel’s location is perfect for new visitors as it is very near the malls and other locations good to visit. The place could improve but otherwise it is okay.

Wifi are too slow and the services from lobby is bad.

All was good! The room is clean everyday. Thank you for the staff.

Not Worth the Price – Very Disappointing Stay The hotel room is outdated — from the doors to every fixture. The beddings were not freshly prepared. The pillows, towel, and blanket had visible stains, and one pillow even had hair on it. Cleanliness was clearly neglected. The front desk staff was not friendly and even sarcastic during check-in. However, I noticed their attitude changed and became more accommodating when assisting a foreign guest behind me. This kind of inconsistent treatment is unacceptable. Parking was also a hassle. The website stated “free parking,” but it didn’t mention that spaces are very limited. We ended up paying ₱50 for the first hour and ₱10 for each additional hour nearby. Overall, it was not worth the price. I will not be staying here again and do not recommend it.

Great choice for business trips! The location is convenient, rooms are clean with fast Wi-Fi, and the staff are very professional. Meeting facilities are excellent. Will definitely stay again.

I would like to express my disappointment regarding the service I experienced at the front desk. The male staff member was not attentive at all; when I asked him to ensure that my extension was updated, he assured me he would take care of it. However, around 12 noon the next day, I received a call on my mobile from the front desk while I was in a meeting, inquiring if I would be extending my stay. Additionally, I noticed that during the night, the front desk staff appeared disengaged, busy playing on their phones while I was providing instructions. This level of service does not meet my expectations, and I hope improvements can be made to ensure better attentiveness and professionalism. GUEST FIRST!