Hotels with Spa in Cabarrus County

Let me start by saying that the front desk staff was awesome. Courteous, efficient, and on point with their service. It was all downhill from there. The ”breakfast area had all the tables and chairs pushed up against the wall, so they could not be used. The coffee machine was gone, the cooler with cold drinks (for purchase) was empty, the ice machine unplugged, the pool was closed, the workout room was closed....ALL IN THE NAME OF COVID. To top it off the person ”serving” breakfast had not one, but two electronic devices occupying her time, and interrupting her resulted in the rolling of her eyes. No, ”can I help you, please, or anything that resembled customer service. She'd slowly get up and say, ”What you want?” To which we had to ask what the options were. No juice (juice must cause Covid), self serve coffee was available, so why not during the day and in the evening? The one table that was too large to push against the wall was kept dirty so nobody would want to use it. Sharing an elevator with another guests, I commented on how rude the attendant was. The other guest laughed and said, ”Ha! She's in a good mood today, you should have been here yesterday!” I also greeted the cleaning lady with a ”Good morning” only to be me with a glare. I stayed 2 nights for business, but would have switched if it was an option. Using Covid as an excuse to cut your services is abhorrent. Other hotels in Charlotte are offering all amenities, but with caution. The place is a joke, and I will NEVER come back. NEVER!

I travel quite a bit and this has got to be the most neglected hotel room I've ever stayed in. First, the bedroom wasn't as clean as I'd expect it to be. The phone wasn't working. When we picked up the handset there was electrical tape all over it, so someone knew it didn't work and tried to cover it up. Even after all that, i could let it be and say you get what you pay for. But the BATHROOM had not been touched since the inception of this hotel. The bathroom sink was the slowest drain I've ever encountered. The sink filled up every time we brushed our teeth, and had to wait 5 minutes before the next person could use it in order for the water to go drain. The shower rod was broken, causing the flimsy ineffective shower curtain to droop down to the middle, causing water to splash onto the floor from both ends of the shower. It's been like this for a while because there's mold on both ends of the shower and the tile is broken. Worst part, the shower did not drain all the water. There's a pocket i guess in the tub that doesn't seem to angle completely towards the drain, creating a puddle of STANDING WATER in the shower. Which means if someone takes a shower before you, like say a rowdy pre-teen playing in the dirt all day, you will be stepping into a puddle of their dirty run off from their shower. Our room was cleaned while we were away, and the puddle was gone when we came back, which means they found a way to push the water towards the drain, which means THEY KNEW ABOUT THIS PROBLEM. It's been like that for a while. How do we know you ask?? The spot where the tub puddle is IS RUSTING, while the rest of the tub isn't. You should feel ashamed to subject families to that room, and as a result I'd rather sleep in my car rather than stay at that place again.

With a stay at Holiday Inn Express & Suites Charlotte-Concord-I-85, an IHG Hotel in Concord, you'll be within a 5-minute drive of Charlotte Motor Speedway and Concord Mills. This hotel is 0.7 mi (1.1 km) from Great Wolf Lodge Water Park and 5.8 mi (9.3 km) from University of North Carolina at Charlotte.Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Charlotte-Concord-I-85, an IHG Hotel. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Concord? This hotel has 956 square feet (89 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

With a stay at Homewood Suites by Hilton Concord Charlotte in Concord, you'll be within a 5-minute drive of Charlotte Motor Speedway and Concord Mills. This hotel is 5.7 mi (9.1 km) from University of North Carolina at Charlotte and 14.3 mi (22.9 km) from Spectrum Center.Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and barbecue grills.A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Concord? This hotel has 598 square feet (56 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 115 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Located in Concord, Residence Inn Marriott Concord is within a 5-minute drive of Concord Mills and Hendrick Motorsports Complex. This hotel is 1 mi (1.5 km) from Great Wolf Lodge Water Park and 1.8 mi (2.9 km) from SEA LIFE Charlotte-Concord Aquarium.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a picnic area.Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is included.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 130 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.

The stay at this hotel was simply average at best. The hotel and rooms all need an update, the coffee was average at best, the service was just OK. Being a Hilton Honors member I have stayed at many Hilton properties and I would say that this one could be really great, with a little better focus on quality in their accommodations

I can't say enough good things about this hotel and especially about the staff. We had had reservations at another nearby hotel that was a) dreadful and b) had cancelled our reservations when we were delayed in arriving! After spending our arrival night in the miserably dirty, broken-down room we had initially reserved (they couldn't cancel that, as they had already charged us for that 1 night), we were stressed out about the cancelled reservation and the nightmare room and the impact all this was having on our plans. By the time I called SpringHill Suites, I was practically in tears. So many other hotels nearby were fully booked for the weekend. We were in the area visiting our grandkids, and had arranged to spend the day swimming with them at our hotel. But we now had to check out of the bad hotel by 10 am, so we didn't even have a room after that-- much less a pool! I explained all that to the incredibly helpful desk clerk who answered, and begged her for a room and early check-in, if possible. Fortunately, she and the housekeeping staff at SpringHill Suites REALLY came through for us. They got us into a room there by the time our grands arrived around 10:30 am. And in doing so, they earned our business from now on. The room was exquisitely clean, everything worked well, it was nice and quiet, and it had everything we needed. The walk-in shower was a wonderful bonus, since I am disabled and have trouble using a tub/shower combo. And they put our weekend trip for our granddaughter's 4th birthday right back on track. That kind of customer service, care and concern is PRICELESS these days. Give them your business. They'll work hard to please you and, if you have a problem, they'll do their best to help. We're proof of that!!!

I don't ever say this, but wow was my room and bathroom clean. Kudos to the management and staff. Really nice. The lady working breakfast was like my grandma - sweet, kind, and you can tell she likes what she does. Did I mention my room and bath were spotless?

When you stay at Hilton Garden Inn Charlotte/Concord in Concord, you'll be in the business district, within a 5-minute drive of Charlotte Motor Speedway and Concord Mills. This hotel is 5.9 mi (9.4 km) from University of North Carolina at Charlotte and 13.9 mi (22.4 km) from Spectrum Center.Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a banquet hall. Guests can catch a ride on the complimentary shuttle, which operates within 7 mi.Satisfy your appetite for dinner at Great American Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Concord? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 118 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.