Ananti at Busan Cove

Chinese people, I suggest you don't come here. From start to finish, I didn't feel like I received the service expected for this price point. I booked a triple room for two adults and one child (Korean hotels charge per person, so a room costs less if there are fewer people). The hotel didn't provide a single toothbrush; toothbrushes were charged extra. The default two bathrobes in the room also incurred a charge for an additional one. The room included two free tickets to the outdoor pool, but extra tickets were charged. The tents in the middle of the outdoor pool also cost extra. Even asking for an extra blanket at night came with an additional fee. The main issue I have is that I paid for three people, but I only experienced services for two. The sea view is indeed beautiful, but only from a few specific spots seen in photos. Overall, my feeling is that staying at this hotel means carrying your credit card from beginning to end, where money is discussed before any product or service.

Took my parents to experience Korea's most beautiful summer! The service was top-notch! Every staff member was so friendly.

The sea view is amazing and the room is huge. I'd come back again just for the view! There were a lot of Koreans and fewer foreign tourists. It's a great place to stay for a few days. No complaints apart from the slow elevators.

This really looks like a resort hotel. The front desk staff's English isn't great, and the location is a bit out of the way – there aren't even any convenience stores or supermarkets nearby. It's quite close to the Dongbusan outlet mall though. The entire hotel complex is very fancy and huge. The parking lot is massive and luxurious, but there are so many cars... Check-in is on the 10th floor, and there were no bellhops or any signs to guide us. After checking in, no one told us where our room was, they just gave me a map... It took us half an hour to find it, circling around the hotel. I didn't see any staff during that time, and I was getting pretty annoyed. The room itself is quite large, but both the room and public areas show clear signs of wear and tear (lots of dirty marks on the walls, poorly maintained). The view is great though; you can see the ocean from the balcony and even catch the sunrise, although the angle is a bit off :) What I found most unacceptable was that the body wash/shampoo was just soap. It lathered up incredibly slowly and barely produced any suds. With my normal length but somewhat thick hair, just getting it to lather took me 15 minutes! It seriously prolonged my shower time. A truly awful experience. If you don't mind these things or bring your own toiletries and just care about the view, then this place is for you – the scenery is unbeatable. But all in all, I don't think it's worth the price. It's a hotel that's all style and no substance.